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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,196 Reviews

2,196 Reviews of Empire Toyota of Huntington - Service Center

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October 24, 2018

Well done Professional operation, polite staff, Kelly is helpful and a pleasure to interact with. The facility lounge is a clean comfortable place to wait in an More

by jae125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Oct 26, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words on your time spent with us in the service center! We are happy to read you can count on us for the best.

October 23, 2018

Excellent Service The people and service are consistently excellent - never disappointed. I travel an hour and out of my way to get my car serviced in Huntington. More

by OFFTHEWIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Oct 24, 2018 -

Empire Toyota of Huntington responded

We appreciate these kind words about your experience servicing your car with us. If you ever need anything else, please do not hesitate to call.

October 23, 2018

Ridiculously expensive for routine maintainence. This is a 3 year old vehicle with NO mechanical issues and this event set me back over $500.00 ! I will have someone else check my car out from now on More

by ANNRITADARCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Nov 07, 2018 -

Empire Toyota of Huntington responded

We're deeply sorry to know you weren't satisfied with your experience. We strive to provide exemplary service, and we apologize if you felt the pricing did not reflect this standard. Please reach out to tcoppola@aagny.net at your earliest convenience to discuss this further. Thank you.

October 23, 2018

Exceptional Service Upon my arrival at the Toyota of Huntington Service Center I was greeted by Rob Geekie who explained my service that was to be performed and went out More

by RTDOHERTY53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Geekie
Oct 24, 2018 -

Empire Toyota of Huntington responded

We're happy to read that you received such great service while working with our team! Thank you for this kind review and feedback, and for choosing Toyota of Huntington! We look forward to working with you again in the future.

October 21, 2018

Pleasant 1x Experience 1st time visiting this service center. ( My error, I assumed it was attached or within the new vehicle location on Jericho Tpke - not even close! Oakw More

by JAMESMPANARELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Geekie
Oct 22, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review, James. We're pleased to know your first time visiting our service center was an enjoyable one, especially with the complimentary breakfast and car wash. Should you need anything else, please reach out!

October 21, 2018

GREAT SERVICE!!! The service was simply excellent from the phone call I made to schedule the service to when my car was ready for pick up. Juan Vargas was really kind, More

by mllechery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Oct 22, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We strive to provide excellent service from beginning to end, and we're pleased to know this was reflected in your experience. Please reach out if you need anything else!

October 20, 2018

Good service and workers. I found the people very nice and the service wonderful. I felt very comfortable waiting for my car to be fixed. They were very helpful with me. More

by SWEETMARLENE34
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Toyota ext 418
Oct 22, 2018 -

Empire Toyota of Huntington responded

Thank you for taking the time to share feedback. We strive to provide professional and helpful service, and we're pleased to know this was reflected in your experience. Should you need anything else in the future, please reach out!

October 20, 2018

Vibrating steering wheel at high speeds Car serviced as soon as I arrived after my phone call to Kelly Tire determined to be cause of problem. Thank you for great service. More

by LIZVELENY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review, Liz. We're pleased to know our standard for professional and timely service was reflected in your experience. Please reach out if you need anything else!

October 18, 2018

Seems a little over priced Had a check engine light and found it was a knock sensor. To have both sensors changed, new spark plugs and radiator hoses was $2000. I'm pretty sur More

by rich_dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Miranda
Oct 24, 2018 -

Empire Toyota of Huntington responded

We are sorry for any frustrations caused to you bu your experience working with our team. If you would like to discuss this any further, please reach out to tcoppola@aagny.net.

October 17, 2018

Yes, no reason not to. Friendly, accommodating, pleasant waiting area (I took advantage of offer of complimentary manicure) . Work was done in the time projected. Couldn't b More

by melvillman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 18, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words on our accommodating team and guest friendly waiting area! We are happy to read that you enjoyed the manicure and our efficient service and we hope to work with you again the next time you are in need.

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