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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,196 Reviews

2,196 Reviews of Empire Toyota of Huntington - Service Center

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November 18, 2018

Second visit Very attentive Chrystal at 12:30 on sat was wonderful had an oversight first visit but was corrected 2 nd visit first visit friendly and helpful More

by Hillary
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrystal I am not sure of spelling, Service Department, Juan Vargas
Nov 19, 2018 -

Empire Toyota of Huntington responded

Hillary, thank you for the kind words on your experiences with us. We are sorry to read if you had to visit us a second time to resolve as issue, but are happy to read we were able to take care of you. We hope to work with you again the next time you are in need!

November 17, 2018

Excellent service at Toyota of Huntington The maintenance representative was courteous, helpful and was able to get me out in 50 minutes so that I could make another appointment. Overall it wa More

by clmonacella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 19, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words on your experience with us in the service center. We are happy to read that you were in and out quick, and enjoyed our top notch service. Please let us know if there is anything else we can do for you!

November 15, 2018

Smooth process Everything was smooth & quick the moment I entered this location. And I really loved the idea of a complimetary manicure while you are waiting. Very t More

by Teja
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 16, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review, Teja. We're happy to know you enjoyed your experience with our service department, especially the complimentary manicure you received while waiting for your vehicle. Please reach out if you need anything else!

November 15, 2018

Professional service. Wonderful manicure Professional done when promised friendly and manure was Added perk. Had something positive to do while waiting. Clean waiting area. Would recommend More

by GERRYKOSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review, Gerry. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for prompt and professional service as well as offering amenities while waiting were all reflected in your experience. Should you need anything else, please reach out!

November 15, 2018

Received professional service from start to finish. Kelly was awesome! She treated me with utmost professionalism from when she greeted me to when we said good-bye. Everything went smoothly, great waiti More

by STRO17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for professional and attentive service were reflected in your experience. Should you need anything else, please reach out!

November 13, 2018

Seamless Thank you to Gus who made everything so easy. Thanks to the guy who drove me home so I wouldn't have to wait around while they inspected my car. 10s f More

by BARRYESCHWARTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo, Service Department
Nov 15, 2018 -

Empire Toyota of Huntington responded

Thank you for sharing these kind words about your time spent working with Gus and our team. We were happy to help, and appreciate this generous review. If you ever need anything else, please do not hesitate to call.

November 13, 2018

Good and quick service In and out in a reasonable amount of time, comfortable waiting area, pleasant staff and work done right. Six years of quality work and good customer e More

by 0stephenryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Empire Toyota of Huntington responded

We value your continued patronage, and are glad you continue to be satisfied with our work and service. We hope all is well!

November 12, 2018

Great experience It was my 5k mile maintenance and it was a pleasure. I didn’t wait at the service center, but my car was ready quickly & staff was very friendly. More

by JESSKOZ24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 13, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words on our service team. We are happy to read that you enjoyed working with us, and we look forward to your next service visit!

November 11, 2018

Service and parts I have always used Toyota parts and service for my Toyota vehicle. The parts last longer then after market replacements. The service is great and Kell More

by aNYsurfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Empire Toyota of Huntington responded

We are happy to read that you continue to be pleased with the service we have provided to you. We value your feedback and recommendation and hope all is well.

November 10, 2018

Service Ever time I come there for my car I have nothing but good to say about Juan., it is always pleasant to deal with Juan. More

by MVAHID
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Nov 12, 2018 -

Empire Toyota of Huntington responded

Thank you for taking the time to share such kind comments about your experience working with Juan. We're glad he has been so helpful for you. Please don't hesitate to reach out further if you ever need anything else.

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