Back

Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,196 Reviews

2,196 Reviews of Empire Toyota of Huntington - Service Center

Sort by
November 28, 2018

Scammers Tried to charge me $150 to change the cabin and air filters in my car. On my way home I stopped and picked up both filters for $45, Youtubed how to p More

by momof3boys
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
Dec 14, 2018 -

Empire Toyota of Huntington responded

We're deeply sorry to know you weren't satisfied with your experience. We never want any customer to feel frustrated, and we apologize if our pricing for the replacement of your air filters did not meet your expectations. We would like to discuss this with you further, and we hope you'll reach out to Tommy Coppola at tcoppola@aagny.net at your earliest convenience.

November 28, 2018

Expensive by quality service My Service rep was very friendly and helpful. The waiting area is very comfortable and accommodating with complimentary coffee and bagels. They even o More

by ACRISS2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne - Service
Dec 03, 2018 -

Empire Toyota of Huntington responded

We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know you enjoyed our amenities during your wait as well as our professional and attentive service. Should you need anything else, please reach out!

November 27, 2018

Two recalls I am used to good service from Huntington Toyota's service center.. But Kelly Henry was a real pleasure to deal with. She is personable and professi More

by Boyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review, Boyd. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. we're pleased to know our standard for outstanding service continues to be reflected in your experience with us. Please reach out if you need anything else!

November 27, 2018

good experience any time need help, can always find a worker there and get served more than enough. I was so happy about it. really appreciate all the workers More

by CHENLANFEI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Nazario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wolf, Mindylee Quinones-Sebor, Sadie Gonzalez, Tajrik Foulke, Jose Arias, Dulyx Dorval, Lauren Baker, Sean Krieger, Oleg Clayton
Nov 29, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We strive to provide outstanding service, and we're pleased to know this continues to be reflected in your experience with us. We'll be sure to pass along your kind words. Should you need anything else, please reach out!

November 27, 2018

Annual maintenance & Inspection Great service, in & out within the hr. Staff was polite & pleasant to deal with! Will be sure to return to this location for future service! More

by KSS1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob G in Service
Nov 29, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We strive to provide prompt and professional service, and we're pleased to know this was reflected in your experience. Should you need anything else, please reach out!

November 27, 2018

My Prius was well taken care of. Even though I had no appointment, and considering it was the Thanksgiving week, Wayne W took good care of me. He was conscientious, courteous and I h More

by Shimul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne
Nov 29, 2018 -

Empire Toyota of Huntington responded

Shimul, thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind comments. We're pleased to know our standards for prompt, professional, and thorough service were reflected in your experience. Please reach out if you need anything else!

November 26, 2018

Great Service It was truly a pleasure to visit a dealership service department that really showed interest in what i needed as a customer. Everything was explained More

by mardianivna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne
Nov 26, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know we were able help to walk you through the issues with your vehicle in order to alleviate any confusion. Should you need anything else, please reach out!

November 25, 2018

excellent service,thank you to Juan vargas The service was excellent because Juan Vargas was very kind and he answered every question I had about my Toyota. The waiting room is clean and comfo More

by talaf70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Nov 26, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know we were able to answer your questions and provide excellent service. Please reach out if you need anything else!

November 25, 2018

Receiving service It was great . They were kind and i felt wecomed. I thought the length of the service would be about 2hours however it ended less than 1 hour. . More

by LEEYOUNG613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert , Service Department
Nov 26, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We're pleased to know our standards for prompt and professional service were reflected in your experience. Please reach out if you need anything in the future!

November 25, 2018

Excellent customer service I only choose Huntington Toyota for my car service needs because of their consistent customer focus. Special kudos to Rob Geekie for being honest and More

by HSRESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Geekie, Service Department
Nov 26, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for professional and honest service were reflected in your experience. Please reach out if you need anything else!

...
171
...