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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,196 Reviews

2,196 Reviews of Empire Toyota of Huntington - Service Center

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May 24, 2019

Easy to schedule, fast service and the staff were very nice. Very nice and efficient service. I had to get the car serviced before the holiday weekend and they fit me in quickly and all of the staff made me feel More

by Alli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William , Service Department
May 28, 2019 -

Empire Toyota of Huntington responded

We're so glad you had a positive experience, Alli! We invite you to give us a call if there is ever anything else you might need. Take care!

May 23, 2019

NY State Inspection Toyota recently performed the required NY State Inspection. Sunny of the service department was very helpful and very knowledgeble and explained all i More

by GLUTZ47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny of the service department
May 28, 2019 -

Empire Toyota of Huntington responded

Thank you for taking the time to share this great feedback about your time spent working with Sunny. We will be sure to pass along your compliments, and we invite you to reach out should you need anything else.

May 20, 2019

Service completed efficiently with no areas of concern. The waiting area clean and very comfortable. The wait time for completion of normal service is except More

by hank47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
May 21, 2019 -

Empire Toyota of Huntington responded

Thank you so much! We do our best to complete your service as complete and as fast as we can. We're glad that we could do that for you. Please let us know if there is anything else we can do for you.

May 19, 2019

Excellent service The rep was very helpful and explained everything to me well. It was a very good experience. I wish all service centers rep were as nice as he was at More

by MLO212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bonilla, Service Department
May 21, 2019 -

Empire Toyota of Huntington responded

Thank you for this great review! We're happy to hear that you are satisfied with our service. Let us know if there is anything else we can help you with.

May 18, 2019

55000 regular maintenance issue I had taken my car for the regular maintenance at 55k miles. I found that the battery was sulphate and transmission oil change requirement all of a su More

by SATEJ99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus, Service Department, Jose Arias
May 20, 2019 -

Empire Toyota of Huntington responded

We're terribly sorry to know you weren't satisfied with your experience. We never want any customer to feel disappointed after repairs, and we apologize if our pricing did not meet your expectations. Please reach out to kdrago@aagny.net at your earliest convenience to discuss this further.

May 18, 2019

Good Job but expensive Originally I was planning on getting my 2012 Rav4 the NYS Inspection. BUT the day before BOTH the CHECK ENGINE AND THE BATTERY LIGHTS came on! Now I h More

by xandor4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
May 20, 2019 -

Empire Toyota of Huntington responded

Xandor, we're deeply sorry to know you weren't satisfied with your experience. We never want anyone to feel frustrated with our quality of service, and we apologize if our pricing did not meet your expectations. We would like to discuss this with you further, and we hope you'll reach out to kdrago@aagny.net at your earliest convenience.

May 18, 2019

Gus Vasconcellos Advisor. I found your advisor was very helpful. he explained what I needed done to properly maintain my car. The work i had done this past visit was needed. t More

by MIKDIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Vasconcellos., Juan Vargas, Michelle Micalizzi
May 20, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for knowledgeable and attentive service were reflected in your experience. If you need anything else in the future, please reach out!

May 17, 2019

Good job Well treated by advisor, Gus. He did not press, but made reasonable recommendations. He and repairman were attentive to my needs. Also, great coffee m More

by gregmartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
May 20, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review, Greg. We're pleased to know our standard for exceptional service was reflected in your experience. Should you need anything else, please reach out!

May 16, 2019

Sales advisor very helpful Had a very pleasant experience with Huntington Toyota . William Bonilla and Robert were very helpful. Thank you. I will def be coming back. Everyone w More

by Jsimo95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bonilla Robert G, Service Department
May 17, 2019 -

Empire Toyota of Huntington responded

Thank you for the great feedback on our team! We hope to help you again the next time you are in need.

May 14, 2019

Headlight service Sunny was helpful, kind, courteous, and understanding. He explained all expected fees and did his best to accommodate my needs. The staff was kind and More

by Prius Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai, Service Department
May 15, 2019 -

Empire Toyota of Huntington responded

Thank you for taking the time to share feedback. We strive to provide prompt, professional, and attentive service, and we're pleased to know this was reflected during your experience. Please reach out if you need anything else in the future!

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