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Empire Toyota of Huntington

Huntington Station, NY

4.7
4,241 Reviews
We're one of the Long Island Toyota dealers whose mission is treat every visitor like an honored guest in our home, but to the Toyota customers we serve it is much more than a mission statement. Our NY Toyota customers quickly learn that shopping at Empire Toyota means being treated with respect, not having to negotiate or visit multiple NY Toyota dealers to get the price you deserve. Being treated like family means giving NY Toyota buyers real price quotes on the Toyota they are looking for when they request it. These ways of doing business have helped us stand out from NY Toyota dealers, and our Long Island Toyota customers here in New York and throughout the entire state of New York choose Empire Toyota of Huntington. At Empire Toyota we also consider ourselves to be one of the premier used Toyota Long Island dealers as well. Empire Toyota maintains a large selection of quality used Toyota NY driven vehicles and Toyota Certified Used Cars for used Toyota shoppers to choose from. Our used Toyota inventory is highlighted by our selection of Toyota Certified Used Cars and the warranty and incentives that come standard with each one. At Empire Toyota we believe that every customer deserves a quality, reliable Toyota whether it is new or used and we have the inventory to make it happen. Whether you purchased a new or used Toyota vehicle, you can keep your Toyota running like new at our Toyota Service Long Island facility. Our factory certified Toyota service technicians will help you maintain and repair your Toyota from the convenience our customer-friendly, state-of-the-art Toyota Service Center right here in Huntington, New York. Looking for Toyota Parts Long Island? Empire Toyota has all of the Toyota parts the "do-it-yourself" enthusiast needs.
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1030 E Jericho Turnpike

Huntington Station, NY

11746

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Showing 4,241 reviews

January 04, 2023

I've been using their service center since I bought my car - in 2005! - and it's still running strong. Everyone at the center is helpful, courteous, and professional. They let me know what's happening, th More

by Melanie Weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Qin
Jan 11, 2023 -

Empire Toyota of Huntington responded

Melanie, Thank you for your glowing review! We are so proud that we are able to continue offering you exceptional service after so many years! As you know, we strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Thank you for your loyalty!

December 31, 2022

Had an appointment, detailing took a day and a half, windows not cleaned, this was an xmas present for my wife. More

by T_PERFETTI
Recommend Dealer
No
Employees Worked With
Justin Moseman
Jan 01, 2023 -

Empire Toyota of Huntington responded

Hello, Thank you for sharing your comments with us. Sorry to hear that you were not completely satisfied with your visit and we do apologize that your vehicle was not cleaned. Please contact Romeo Mejia at (631) 759-9176 or at romeom@eagny.com and he will be happy to address your concerns directly.

December 30, 2022

SO NICE! ! EVERYONE WAS SO FRIENDLY AND HELPFUL.... NO HASSLE GREAT EXPERIENCE! GRACIE IS A GREAT SALES MANAGER AND SO COURTEOUS! AND HER STAFF ALSO EXCEPTI More

by ZCHORDAVOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gracie Agosto, Maat Plummer
Jan 11, 2023 -

Empire Toyota of Huntington responded

ZCHORDAVOR, We are thrilled to hear of your satisfaction with Gracie Agosto and Maat Plummer here at Empire Toyota of Huntington. It is customers like you that make our job such a joy to do day in and day out. We look forward to serving you again in the future.

December 29, 2022

We had a great experience at Empire Toyota of Huntington. The person who helped us, Raymond Nazario, made sure we understood everything and treated us with great hospitality. More

by Kelly
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Nazario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Empire Toyota of Huntington responded

Kelly, Thank you for your time and your kind review. We are pleased to hear that Raymond Nazario was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

December 28, 2022

The service was straightforward. I had to wait for the parts but the issue was fixed. More

by Ryan E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Qin
Jan 11, 2023 -

Empire Toyota of Huntington responded

Ryan, Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service.

December 28, 2022

Wonderful sales person, not a great experience once we were in negotiation with the finance department but after the fact the dealership apologized. Sham in sales was fantastic. More

by ECE34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sham Carty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Empire Toyota of Huntington responded

Hello, Thank you for sharing your comments with us. We are very sorry to hear of your experience and we do apologize for any miscommunication of the fee's. If you would like to discuss further, please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly.

December 27, 2022

The staff was very friendly and pleasant . Both the manager and salesperson were helpful. However I made the deal for the car and was told to return the next day at 2 pm and all the paperwo More

by AWCESQ29
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leo Kwan, Lesly Sandoval
Jan 01, 2023 -

Empire Toyota of Huntington responded

Hello, We are very sorry to hear that you had a poor sales experience at our dealership. We do apologize for the wait time and for the lack of communication by our team. If you would like to discuss further, please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly.

December 26, 2022

Friendly customer service, Charlie was my Salesrep very helpful thank you for all your help More

by raulmendoza71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Meuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Empire Toyota of Huntington responded

Raul, Congratulations on your new car and we are glad that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear that Charlie Meuser showed you how much we value our customers.

December 23, 2022

My experience with the service department was outstanding. William Bonilla was such a huge help in making the experience so easy. His Professionalism & Knowledge of Toyota Vehicles was so evid More

by vic3550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! We are overjoyed that William took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

December 22, 2022

In and out of the service facility in less than an hour with all work completed as requested. More

by twinnerl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with a smooth and efficient experience. It is our pleasure to serve you and we hope to see you again the next time your vehicle is ready for service!

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