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Empire Toyota of Huntington

Huntington Station, NY

4.7
4,234 Reviews
We're one of the Long Island Toyota dealers whose mission is treat every visitor like an honored guest in our home, but to the Toyota customers we serve it is much more than a mission statement. Our NY Toyota customers quickly learn that shopping at Empire Toyota means being treated with respect, not having to negotiate or visit multiple NY Toyota dealers to get the price you deserve. Being treated like family means giving NY Toyota buyers real price quotes on the Toyota they are looking for when they request it. These ways of doing business have helped us stand out from NY Toyota dealers, and our Long Island Toyota customers here in New York and throughout the entire state of New York choose Empire Toyota of Huntington. At Empire Toyota we also consider ourselves to be one of the premier used Toyota Long Island dealers as well. Empire Toyota maintains a large selection of quality used Toyota NY driven vehicles and Toyota Certified Used Cars for used Toyota shoppers to choose from. Our used Toyota inventory is highlighted by our selection of Toyota Certified Used Cars and the warranty and incentives that come standard with each one. At Empire Toyota we believe that every customer deserves a quality, reliable Toyota whether it is new or used and we have the inventory to make it happen. Whether you purchased a new or used Toyota vehicle, you can keep your Toyota running like new at our Toyota Service Long Island facility. Our factory certified Toyota service technicians will help you maintain and repair your Toyota from the convenience our customer-friendly, state-of-the-art Toyota Service Center right here in Huntington, New York. Looking for Toyota Parts Long Island? Empire Toyota has all of the Toyota parts the "do-it-yourself" enthusiast needs.
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1030 E Jericho Turnpike

Huntington Station, NY

11746

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Showing 4,234 reviews

January 08, 2023

Quick and efficient for a routine service. Michelle is professional and helpful. Only downside: complementary coffee was not working well. More

by joe@mulvaney.me.uk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Empire Toyota of Huntington responded

Joe, Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

January 08, 2023

Mr Qin was courteous, explained everything clearly, and managed to get me out a little sooner than promised. More

by JOHN.PINNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zhiwen Qin, David Qin
Jan 11, 2023 -

Empire Toyota of Huntington responded

John, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

January 04, 2023

It was a slow start but Leo really took care of me and my wife. More

by GPTPACE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sham Carty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Kwan
Jan 11, 2023 -

Empire Toyota of Huntington responded

GPTPACE, Thank you for your time and feedback. We are delighted to hear that your shopping experience with Leo Kwan was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

January 04, 2023

I've been using their service center since I bought my car - in 2005! - and it's still running strong. Everyone at the center is helpful, courteous, and professional. They let me know what's happening, th More

by Melanie Weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Qin
Jan 11, 2023 -

Empire Toyota of Huntington responded

Melanie, Thank you for your glowing review! We are so proud that we are able to continue offering you exceptional service after so many years! As you know, we strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Thank you for your loyalty!

December 31, 2022

Had an appointment, detailing took a day and a half, windows not cleaned, this was an xmas present for my wife. More

by T_PERFETTI
Recommend Dealer
No
Employees Worked With
Justin Moseman
Jan 01, 2023 -

Empire Toyota of Huntington responded

Hello, Thank you for sharing your comments with us. Sorry to hear that you were not completely satisfied with your visit and we do apologize that your vehicle was not cleaned. Please contact Romeo Mejia at (631) 759-9176 or at romeom@eagny.com and he will be happy to address your concerns directly.

December 30, 2022

SO NICE! ! EVERYONE WAS SO FRIENDLY AND HELPFUL.... NO HASSLE GREAT EXPERIENCE! GRACIE IS A GREAT SALES MANAGER AND SO COURTEOUS! AND HER STAFF ALSO EXCEPTI More

by ZCHORDAVOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gracie Agosto, Maat Plummer
Jan 11, 2023 -

Empire Toyota of Huntington responded

ZCHORDAVOR, We are thrilled to hear of your satisfaction with Gracie Agosto and Maat Plummer here at Empire Toyota of Huntington. It is customers like you that make our job such a joy to do day in and day out. We look forward to serving you again in the future.

December 29, 2022

We had a great experience at Empire Toyota of Huntington. The person who helped us, Raymond Nazario, made sure we understood everything and treated us with great hospitality. More

by Kelly
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Nazario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Empire Toyota of Huntington responded

Kelly, Thank you for your time and your kind review. We are pleased to hear that Raymond Nazario was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

December 28, 2022

The service was straightforward. I had to wait for the parts but the issue was fixed. More

by Ryan E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Qin
Jan 11, 2023 -

Empire Toyota of Huntington responded

Ryan, Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service.

December 28, 2022

Wonderful sales person, not a great experience once we were in negotiation with the finance department but after the fact the dealership apologized. Sham in sales was fantastic. More

by ECE34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sham Carty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Empire Toyota of Huntington responded

Hello, Thank you for sharing your comments with us. We are very sorry to hear of your experience and we do apologize for any miscommunication of the fee's. If you would like to discuss further, please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly.

December 27, 2022

The staff was very friendly and pleasant . Both the manager and salesperson were helpful. However I made the deal for the car and was told to return the next day at 2 pm and all the paperwo More

by AWCESQ29
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leo Kwan, Lesly Sandoval
Jan 01, 2023 -

Empire Toyota of Huntington responded

Hello, We are very sorry to hear that you had a poor sales experience at our dealership. We do apologize for the wait time and for the lack of communication by our team. If you would like to discuss further, please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly.

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