Empire Toyota of Huntington

We went in to look at a car, left a deposit, the next day tried to call about picking up car that day, no return calls. We were going to spend 23k and they didn't have the decency to return calls? Well after tried to call about picking up car that day, no return calls. We were going to spend 23k and they didn't have the decency to return calls? Well after they showed me how they do business combined with seeing such poor customer service, we decided against purchasing anything from them but wanted our deposit back. The salesman named MIKE and manager named ROSA, who were more than eager to help a few days before were unable to return several phone calls over several days?? and still haven't. I also tried online representative, never got back to me. Finally, after a week, i sent an email, and a person by the name of Kate got back to me, telling me this is the first she ever heard of the situation. Kate implied she would handle refunding my deposit, i hope she follows through. In the meantime, I had to put in a claim with my bank. iIm assuming they sold the car to someone else while i had a deposit on it...which is an excellent example of the quality of people over there. More

Mr. Charlie Meuser was very helpful. He was patient and kind. He answer all our questions. He address all of our concerns regarding the old car and the new one. We were very please with his services. He kind. He answer all our questions. He address all of our concerns regarding the old car and the new one. We were very please with his services. He went out of his way to accommodate us. He went to pick up the new car for us. With salesman like Mr. Charlie Meuser Toyota has a great future. More

Everyone at the dealership was very helpful and all were very willing to answer my questions. Dealing with Todd was a pleasure and upon pickup of my new TOYOTA RAV4, he patiently went over all of the v very willing to answer my questions. Dealing with Todd was a pleasure and upon pickup of my new TOYOTA RAV4, he patiently went over all of the various functions and features of the truck. Thank you for my new Toyota! More

The experience at this Huntington dealership went very smoothly.The help and expertise was very adequate. Mike Fox was constantly providing information and explained the whole process and details about th smoothly.The help and expertise was very adequate. Mike Fox was constantly providing information and explained the whole process and details about the car. The best part was the no pressure approach. He is also offering his help long after the sale. I will be looking forward to doing future business with this dealership. More

This was my second trip to Huntington Toyota and the second car I bought from them. Every single person that I worked with was attentive and helpful. When I had questions, they answered them. When wante second car I bought from them. Every single person that I worked with was attentive and helpful. When I had questions, they answered them. When wanted to discuss options, they helped me. And when I told them I wasn't interested in something, they listened and didn't press the matter. There was no pressure. There was no hassle. There was nothing negative about my experience with them--and this is the second time I've had an amazing experience with them. I drove all the way in from NYC to get my new car here and I'm glad I did. I've walked out of other dealerships because they didn't listen or were too pushy, but with Huntington Toyota, they listen and they help. I will continue to be a loyal Huntington Toyota customer years to come. More

I was looking on the internet for a 2008 Rav 4 Sport, Huntington Toyota had a ad for a beautiful black one, when I called I spoke to Clay and he convinced me to come into the office to purchase a new one Huntington Toyota had a ad for a beautiful black one, when I called I spoke to Clay and he convinced me to come into the office to purchase a new one instead. I told him, I don't have the money for a new one one he told me,"don't worry, I'll show you how it's possible". I decided to take him up on his offer, when I walked into his office, he greeted us with coffee and cookies and a warm and welcoming personality. We spoke about a lot over the phone and he kept his promise upon closing the deal on a brand new 2011 RAV4 Sport. The price was perfect, he even brought my payments down to fit my budget. My wife and I are so happy we met him and honesty and personality will make a lot more people happy. I recommend Huntington Toyota and Clay! More

From the time I walked in the door Charlie was there to greet me and tended to my needs expertly. He treated me as if I was family, and made me feel at ease right off. He also helped me get a lower price. greet me and tended to my needs expertly. He treated me as if I was family, and made me feel at ease right off. He also helped me get a lower price. I would most definately recommend this dealership to all my friends and family. More

I needed a special needs car for a handicaped person. I met with Phil who greeted me at the door with a welcoming handshake and we met with Frank the sales manager and I knew I was in the right place. Fri met with Phil who greeted me at the door with a welcoming handshake and we met with Frank the sales manager and I knew I was in the right place. Friendly. Went out of their way to find me the car I needed and I now have it and I am very happy with it. It is actually an exceptional car. Phil took an enormous amount of time explaining all of the many features of the car and answered all of my questions. Frank came out to make sure I was happy with my purchase. It was an overall good experience and I would definitely buy from them again if I ever need another car. This is a good dealership with many fine qualities and if you want to buy a Toyota, this is the place to go. Meet with Phil Rodriguez....he was very friendly and helpful. More

Todd was terrific. He took the time to understand our needs and concerns and was able to help us with our lease and examine our options. Everyone at the dealership was quite friendly andpolite-- not push needs and concerns and was able to help us with our lease and examine our options. Everyone at the dealership was quite friendly andpolite-- not pushy at all. We were very satisfied with the overall experience and were able to trade in our lease and drive home with a new car within a few hours. No drama and stress free. More

I looked at a few different cars at different dealerships but Peter R. at Huntington Toyota was by FAR the most helpful. I was very nervous about leasing a car for the first time but Peter's help made me ver but Peter R. at Huntington Toyota was by FAR the most helpful. I was very nervous about leasing a car for the first time but Peter's help made me very comfortable and also helped me realize that I was making the right decision. I absolutely love it and know that I ever need any help for anything with the car he is only a phone call away. I would definitely recommend someone looking for a car to meet with Peter at Huntington Toyota! More