Empire Toyota of Huntington
Huntington Station, NY
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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From the first phone call to the handing over of the keys - all went quite smoothly! Jenn Reno is a fabulous receptionist - very personable, and great smile (not to mention the chocolate chip cookies!) Tho - all went quite smoothly! Jenn Reno is a fabulous receptionist - very personable, and great smile (not to mention the chocolate chip cookies!) Thomas Martin provided the first phone contact information for us - very professional and informative - we knew the cost of the car and the rates for financing before we made the trip to the dealership. We went to the dealership at 7 p.m. Monday evening. When we arrived, Mr. Martin had left for the day, so we were introduced to Ray Nazario, with whom we completed the deal. Ray was friendly, and clear about the procedure, and all aspects of the car. He understood all of our concerns, and made sure that all of our questions were answered fully. Since it was 7 p.m., and the car needed to be brought from another site, we were not able to drive the car home that day. Ray was not scheduled to work on Tuesday, but he gave us his cell phone number so that we could call him, and he would come to the dealership to finalize the sale. (This was not necessary, because WE were not available on Tuesday - and I am glad we did not need to ruin this nice man's day off!!) Anyway - we returned on Wednesday evening, and took the car for a test drive before signing final papers. Todd Coopersmith was extremely helpful in setting up not only the bluetooth for my husband in the new Prius, but he also helped me set up my bluetooth in my 2008 Prius (which I had purchased two years ago!!) Rosa Fernandez was a doll! At the end of the day - it was already 7 p.m. again on Wednesday - she was so upbeat and friendly!! I do not think I have ever had such a fun time signing financing papers!! She is a great numbers lady!! So - overall we had a very pleasant experience - which is very helpful when you are making such a large financial commitment. And in regard to the price - we were quite pleased (our last Prius cost us 2,000 above MSRP in 2008!!! - NOT bought in this dealership - I bought it elsewhere) So - this was a much more successful deal for us!!! More
I had visited 3 other Toyota dealers on Long Island prior to coming to Huntington. From the moment I entered Huntington Toyota, I knew I was in the right place. Ray was forthright and honest as was Frank one to coming to Huntington. From the moment I entered Huntington Toyota, I knew I was in the right place. Ray was forthright and honest as was Frank one of the Sales Managers; there was none of the high pressure I had felt in other dealerships locally. I had a test drive and they answered all my questions. They followed up the next day to check in. When the exact model and color I wanted was not in their inventory, they located the one I wanted within 48 hours. I picked up the car 2 days later. Rosa was wonderful with the lease documentation; efficient and friendly. Everyone in the showroom was willing to pitch in and help out in any way they could; from programming my blue tooth to informing me about service etc. I could not have had a more positive experience. More
Went in to return my 2008 camry and lease a 2011 Camry, was shown all options possible, specially colors and interior. After they showed me a comparison between the two colors I wANTED I GOT THE DARK grey, was shown all options possible, specially colors and interior. After they showed me a comparison between the two colors I wANTED I GOT THE DARK grey, great price, no pressure sales,Helpful and explains anything. More
we had a very pleasant time with this visit to toyota.we always have our car serviced here and have noticed many positive changes since our last visit. we were taken in right away ( we did have a appt.) and always have our car serviced here and have noticed many positive changes since our last visit. we were taken in right away ( we did have a appt.) and our service mananger outlined the work that needed to be done and showed us where the problems were in the engine. juan also arranged a loaner car for us, while the work was being done. he was very good to us! we also very much enjoyed the massage we received from the new massage therapist that was there today. she was a lovely lady , she was nice, cheerful, full of fun, which livened up the atmoshpere of the waiting room! also give a great chair massage!!! there were lots of snacks avaiable, reading material and t.v.'s. a good place if you had to wait! More
I give this dealer ship a 5 star rating because of the friendliness and professionalism that was shown to me, but mostly because of how they made me feel. This was the first time I have bought a brand ne friendliness and professionalism that was shown to me, but mostly because of how they made me feel. This was the first time I have bought a brand new car from a dealership on my own. Juan Santana was the salesman who assisted me and took me out for a nice, long test drive. He knew his stuff and didn't make me feel like he was trying to make a deal, I felt like he was introducing me to a new friend. And Rosa Fernandez helped calm my nerves by explaining everything simply and helping me get the best price for my new car. I sincerely want to go back just to say hi, for these were really nice people and I honestly feel that they were doing their best to help me out - and not just try to make a sale. Aside from the excellent staff, the lot had a lot of great cars to choose from and the inside was clean and well kept. I was even offered water, coffee and fresh cookies. My sincere thanks goes to all at Huntington Toyota who helped make this otherwise nerve-rattling experience a pleasant one. Tim Garcia More
I have been to several dealershipship i the past but found the service and efforts of Huntington Toyota to be unparrelled. Tony Calamia went above and beyond to get me the car I wanted and the price I found the service and efforts of Huntington Toyota to be unparrelled. Tony Calamia went above and beyond to get me the car I wanted and the price I wanted. My exeperience with Huntington Toyota was a pleasure and I would highly recomment this dealership to anyone. - Kristin Campanile, grateful owner of a 2010 Prius. More
I went into the dealership this morning just to inquire about a new car, but drove out in a new 2011 Camry. Brandon was very helpful in explaining all the features of the car as well as the price and fina about a new car, but drove out in a new 2011 Camry. Brandon was very helpful in explaining all the features of the car as well as the price and financial benefits. The whole team was very pleasant to deal with and knowledgeable. I would certainly recommend this dealership to my friend. More
On 7/27/10 I went to the dealership looking to either On 7/27/10 I went to the dealership looking to either purchase or lease a new car. I was given Juan to assist me. I did not plan on doing any ki On 7/27/10 I went to the dealership looking to either purchase or lease a new car. I was given Juan to assist me. I did not plan on doing any kind of purchase or lease on that day. As I was sitting down and discussing numbers with Juan , he came out with a fantastic offer that I knew no other dealer could match. The trade in was much higher then elsewhere, and the total lease price was less than I was quoted elsewhere. I clarified with Juan that the only expence left was the motor vehicle charge for the plates. I was actually due back $1301 dollars. Every step of the way Management reviewed and ok'd the numbers.This was all put on a binder. I had to leave at that time , but came back after work to tade in my car and pick up the new car.Juan apparantly could not be there.The plates were switched ,and I inspected the new car before I was brought before the leasing manager. The title to my car was immediately wisked away to some other room and I truly felt it was a done deal. Until the leasing agreement came out. All the numbers were different on the leasing aggreement, and of course nothing was due back to me.Though my car did get the same selling price, it was "capitalized" down to the lease price.After discussing the numbers on the binder,they did reluctantly offer half of the original monies I was due back.I never felt so victimized and abused. I chose not to go foward with the deal and I forwarn everyone tto steer clear. Remember wherever you go,especially if you lease , ask for all costs and fees in writing before you are presented with the lease agreement. More
We really enjoyed working with this dealer. They addressed all our concerns and made sure that we felt good about my purchase. Todd, Frank, Thabiti and Rosa were always polite and professional. We addressed all our concerns and made sure that we felt good about my purchase. Todd, Frank, Thabiti and Rosa were always polite and professional. We were kept up to date about the status of the delivery of the new sienna se frequently. They even went as far as to bring another version of the van to the dealer so we could be sure that we were purchasing the van we really wanted. I would like to thank them for there time and helpfulness. If these four people are still there in a few years when I need another auto, we will be buying from them! More
We really enjoyed working with this dealer. They addressed all our concerns and made sure that we felt good about my purchase. Todd, Frank, Thabiti and Rosa were always polite and professional. We addressed all our concerns and made sure that we felt good about my purchase. Todd, Frank, Thabiti and Rosa were always polite and professional. We were kept up to date about the status of the delivery of the new sienna se frequently. They even went as far as to bring another version of the van to the dealer so we could be sure that we were purchasing the van we really wanted. I would like to thank them for there time and helpfulness. If these four people are still there in a few years when I need another auto, we will be buying from them! More