Empire Toyota of Huntington

Peter Licata acted professionally, knew his information, Peter Licata acted professionally, knew his information, was NOT HIGH PRESSURED, and a pleasure to work with. Rosa Fernandez was friendly, also Peter Licata acted professionally, knew his information, was NOT HIGH PRESSURED, and a pleasure to work with. Rosa Fernandez was friendly, also professional and made the transaction easy and painless. We came into the dealership not knowing if we would leave with a new car. As stated before, there was no pressure put on us, which would have resulted in our walking out. After hearing all of our options, working with us pricewise, seeing the cars, we left with a new Camrey feeling very excited. A great experience. In a few years we will look for Mr. Licata to work with again. More

Good dealership overall. Sales Person is not very experienced yet, but I kind of knew what I wanted so it was all mostly about price negotiations. Great customer service! Got the car I wanted at grea experienced yet, but I kind of knew what I wanted so it was all mostly about price negotiations. Great customer service! Got the car I wanted at great price without much of the hassle. Would buy from this dealership again. I am still to experience their Service department, so will update you on that after my 5000K service More

We wanted to trade in our 2006 Rav4 because although it had low mileage (48,000) for a 6 year old car, it was going to require a major investment in maintenance ($2,000+). We went to Huntington Toyota as p had low mileage (48,000) for a 6 year old car, it was going to require a major investment in maintenance ($2,000+). We went to Huntington Toyota as part of shopping around to see what our options were. Once we explained our situation to Ray, he did everything he could to work with us to create a deal that we was good for us. The car is for my 21-year old daughter who is in her last year at college and holds 2 part-time jobs so she needs something reliable to get around. He took us on 2 test drives until she found the car she preferred that was still within our target budget. She preferred the 4-door Corolla to the Matrix, so that's what we chose. (There were none of the "drive the more expensive car and try to talk them into it" tactics.) I started to say "settled on" but that's not the case. She really likes the car -- it's the first time I've seen her truly comfortable behind the wheel, despite having driven the Rav4 for the past 3 years. Ray worked with us to find a way to stay within our budget. We ended up leasing the car with a monthly payment I can afford. And, much to our suprise, we took the car home on the same day! Needless to say, we are very satisfied with our experience. There was no high presssure, no "have to talk to my manager," just straight-forward discussion and negotiation. We look forward to servicing the car, too, because on Tuesday, Thursday and Saturday, there is a masseuse, continental breakfast and wi-fi at the Huntington Toyota service facility! Who can beat this? No one! I hope you will let them know what a great job Ray did. Everyone at the dealership was friendly. We were waiting for awhile, and on several separate occasions, the receptionists asked us if were needed assistance. Having shopped for many cars over the years, as 2 women shopping for cars, it is refreshing to not be discriminated against because we did not have a "man" escorting us. It's also pretty cool that my first car in college in the late '70s was a Toyota Tercel. So I guess Toyota is doing a good job, despite some the recalls and some of the technical issues. We're looking forward to an experience with the Corolla that was as good as the one at the Dealership. P.S: I also have a 14-year old daughter so it's not so far into the future when we will likely be needing a car for her . . . More

Leased new Rav 4 at Huntington Toyota and it turned out to be a pleasent experience. Sales staff was very pleasent and friendly; my salesman Charlie made the experience almost painless and very easy. Bot to be a pleasent experience. Sales staff was very pleasent and friendly; my salesman Charlie made the experience almost painless and very easy. Both parties got what they bwanted from the transaction. Pricing was generally fair and they even fed my dog burgers. Who could ask for more? Hoping service is as good. More

From the moment we stepped into the dealership, Phil Rodriuez treated my mother and I with courtesy and respect. He thoroughly explained my options and seemed very knowledgeable about the car that I was Rodriuez treated my mother and I with courtesy and respect. He thoroughly explained my options and seemed very knowledgeable about the car that I was considering. We were able to test drive the car for a good distance so we could get a sense of what it would be like to drive it. When I came to pick up the car, Phil was very accomodating and helpful in answering all of my questions. Overall my experience was wonderful and I will be refuring friends and family to the dealership. More

We were greeted by a very courteuos staff upon entry. The reason we were there was to turn in our lease. Our salesperson was extremely helpful and professional. He answered all our questions and made us feel reason we were there was to turn in our lease. Our salesperson was extremely helpful and professional. He answered all our questions and made us feel very welcome. We also had our two children with us and the staff couldn't have been friendlier to our boys offering them ballons, gumballs and drinks. They especially enjoyed the free chocolate chip cookies. Overall an excellent experience. More

I had the experience of dealing with this dealership twice, as it's the closest one to where we reside. I bought a certified used car from them, and I can say for sure, these people will do basically an twice, as it's the closest one to where we reside. I bought a certified used car from them, and I can say for sure, these people will do basically anything to start playing games with the customers once they know that you decided to buy their car. We agreed on a price after the agent made several trips between us and his manager, and then came back finally to say there is no deal !! and the reason is $250 , that his manager agreed to and then changed his mind !! can you believe it ?? anyways, we needed the car badly then , otherwise we would have walked out. We wanted to give them another chance we thought, if we dealt with another agent. First we corresponded with them online, and they sent us price quotes for new models of toyota, and when we visited the dealership and informed them of what we are looking for, and the quotes we got from them online, they just simply they didn't honor their quote. We were given the final price for a certain model 2011. We went to see other dealerships further away in the meantime. in the following few days, we were getting phone calls asking whether we made a decision or not. Until one day, we received one call from one of their agents, asking what did we decide, and the price they gave us, will rise because of Japan Tusnami, and the toyota reducing incentives, etc... I told him ok....and that was the last time, I talked to anyone in that dealership... We went to Westbury toyota. If you want straightforward honest customer service, that's Westbury Toyota. Never felt so at ease, no pressure , no games, gave us all our options for the money we were willing to spend...and the decision came from us with no pressure, very professional ...after all thats what customer service is all about... For those who wrote about the cookies and other stuff...we go there to buy our family car not to eat or drink.. I dont think focusing and rating a dealership based on whether they smile in your face and laugh behind your behind, and offer you cookies for a dollar or 2 a piece, then hit you will all the fees, and play games to get the most out of you once they knew you wanted the car !! tha'ts not professional.. In summary, Huntington Toyota is over rated. I drove much further to see other dealership and that was the fist time I even visited West bury toyota ..but you can tell ..who is the professional from the two I wouldn't recommend Huntington Toyota to anyone who wants a good customer service and a good lasting experience and not just simply looking for small silly things ( offering Cookies or coffee ) and make the recommendation based on that only... More

My name is Carol Giuliani and I was there on Tuesday at 7:00 for a recall visit on my Toyota Rav. I have to tell you it was such a pleasant experience. Your whole staff is customer friendly and understan 7:00 for a recall visit on my Toyota Rav. I have to tell you it was such a pleasant experience. Your whole staff is customer friendly and understand how to treat people. The niceties from coffee, fresh bagels, fresh baked cookies!!!! and magazines and tv's all make the experience of "waiting" bearable. Your staff was polite, informative and courteous. Thank you to your staff - your service center should be a prototype for all to follow. Carol Giuliani More

After having a terrible experience at Lee's Toyota , I was nervous to go to another dealer. I wanted a manual Scion and Huntington had one so I went. What a pleasant surprise!!! I was treated with a wonde was nervous to go to another dealer. I wanted a manual Scion and Huntington had one so I went. What a pleasant surprise!!! I was treated with a wonderful greet from Bobby Torrino and he did EVERYTHING to make my buying experience there an absolute joy. He was respectful, caring, helpful and professional. The other sales people and manager were also very nice. When one salesman came around offering fresh baked chocolate chip cookies I couldn't believe it! (nice touch) As for my car, I just love it, I get lot's of compliments and I always say where I got it . I looked around for months at different cars and am so happy I got my Scion and that took that drive out to Huntington. Thanks More

After a rocky start, my husband and I picked up our first brand new car today. We had Todd Coopersmith as our salesman who helped us through each step of this process. If it wasn't for the help of manager, M brand new car today. We had Todd Coopersmith as our salesman who helped us through each step of this process. If it wasn't for the help of manager, Mr. Lee, this deal may not have happened. He was helpful, informative, and kind which was truly appreciated during this new and overwhelming experience. As for Rosa Fernandez in finance, her wonderful, warm personality and amazing customer service guaranteed that we will be back for another car in a few years. More