Empire Toyota of Huntington

Most everything was going smoothly until we started to sign the paperwork. The second key for the car (we assumed that key was for our car) was on Brandon's desk, and when we took possession of the car, t sign the paperwork. The second key for the car (we assumed that key was for our car) was on Brandon's desk, and when we took possession of the car, the second key was nowhere to be found. Although Tommy MacFall and Brandon Vergara looked for the second key, they could not find it. Tommy MacFall told us that he would have one for us on Friday. When we called the dealership, both Tommy and Brandon were off that day. The Manager, Chris said he knew nothing about it. We were also told that we had to bring the car in to get another key. This was not told to us origanally and was somewhat of an inconvenience. I woul recommend this dealership even though not everyone knew what was going on. When I returned the next Friday, everyone in the dealership was extremely helpful and courteous. Tommy was off, but Brandon was there and helped with a few questions and concerns. I needed touch up paint which I got at the service building, as well as a quick visit to discuss my gas mileage. I was informed that the Prius' mileage does drop in cold weather due to all the extra additives in the gas. The spring and summer gas does not have that many additives and the Prius would provide much better mileage in the warmer weather. Service told me that if the car's mileage does not improve with the warmer weather, they would check it out. I found the whole experience wih Huntington Toyota mostly positive.(except for the extra key, and not being told about the Prius' mileage in the winter. I really believe in honesty and would have purchased the car anyway. Sheri More

After 1 month of waiting to hear back from the financing dept. from this dealership out of shear frustration i was goin to pick up my deposit we were told the car my husband had left deposit on was sold to dept. from this dealership out of shear frustration i was goin to pick up my deposit we were told the car my husband had left deposit on was sold to someone else. I called so the dealership could have my check ready for pick up and then i was transferred to speak to Rosa Hernandez OMG in 1 week we not only had a car but even a newer model less miles awesome condition. I could not believe how quickly Rosa Hernanadez was able to put everything together for us and in a comfortable monthly payment and a great low interest rate. I must honestly say if it wasnt for Rosa we would have purchased a car from another Toyota dealership.I cannot say enough about how professional she was and most importantly how she treated us made us feel we were her number 1 prioroty. All i can say is with a person like Rosa Hernandez working for Huntington Toyota they will not be losing any of there customers.This dealership as a gem working for them i hope they treat her well & that she is greatly appreciated for her hard work and dedication. More

The customer service was great because of the Saleman Ray Nazario. He kept me informed concerning the purchase price the rate of interest and setting up a pickup time for my car. The quality of work was ok Nazario. He kept me informed concerning the purchase price the rate of interest and setting up a pickup time for my car. The quality of work was ok, but not complete due to the body shop not doing all the touch painting & repairs. The cost quoted for paint & repairs were off by quite a bit. The Saleman Ray Nazario made my experience great because of how professional & friendly he is. After all was said & done it was a good experience to deal with Huntington Toyota. The price of the car was pretty fair. I would recommend this Salesman & the dealer More

Peter R. was very professional, knowledgeable, friendly and patient. He explained thoroughly the pros and cons of leasing and buying a car as well as the financing/leasing options. I was not in any rush and patient. He explained thoroughly the pros and cons of leasing and buying a car as well as the financing/leasing options. I was not in any rush but made a quick decision because of Peter's such impressive and excellent job. Moreover, Peter has been constantly following up on anything necessary. I am very happy with my Camry and would definitely recommend Peter R. to my friends. Thank you very much Peter! More

I recently (last Sunday – 2/26/2012) trade/purchase new 2012 Toyota Camry from Huntington Toyota. I had wonderful experience with sales person Mr. Arias. I’m very satisfied and I recommend everyone to hav 2012 Toyota Camry from Huntington Toyota. I had wonderful experience with sales person Mr. Arias. I’m very satisfied and I recommend everyone to have wonderful experience with this dealer. I know that I’m going to get second car (used) from Huntington Toyota. Michael S. More

Todd and Chris were very helpful and efficient in assisting me with my purchase of a 2012 Toyota Camry. I would absolutely buy or lease my next car at the dealership which I plan to do within the nex assisting me with my purchase of a 2012 Toyota Camry. I would absolutely buy or lease my next car at the dealership which I plan to do within the next three to four years. I appreciate the friendly atmosphere and would recommend it to my friends and family, many of whom are avid Toyota owners. p.s. There are chocolate chip cookies to sweeten the deal, too! More

Very Pleased with the services rendered...we were not forced into purchasing. Mr Meuser was very pleasant & friendly and we were very pleased with his services. Thanks and we do recommend Huntington Toy forced into purchasing. Mr Meuser was very pleasant & friendly and we were very pleased with his services. Thanks and we do recommend Huntington Toyota - Mr Charlie Meuser-very nice gentleman More

Our experience at Huntington Toyota could not have been any better. Once we stepped foot in the door, we were greeted and offered coffee as we were looking around. When we were matched up with Charlie to any better. Once we stepped foot in the door, we were greeted and offered coffee as we were looking around. When we were matched up with Charlie to help us out, we were treated with the utmost respect. Charlie tried his best to offer us the best deals capable, and did not sugar coat anything like in other car dealerships. I would absolutely recommend Huntington Toyota to anyone when looking for a new or used vehicle. Ask for Charlie! More

Just bought a used Rav4. The staff were attentive and helpful - and best of all - NOT pushy! They let me do a long test drive and even take the car on the parkway so I could really get a feel for the car helpful - and best of all - NOT pushy! They let me do a long test drive and even take the car on the parkway so I could really get a feel for the car. Found the car in excellent shape. We did our research first and got a good asking price online, prior to coming in, and still was able to negotiate an even lower price - and they cut the fees for us as well, in order to make the car fit our budget. They also gave us a fair price on our trade-in. And best of all, they got us a FANTASTIC interest rate (even tho we dont have perfect credit) and we were very happy...They very much seemed to care about earning our business. The car is certified and came with a 1 year bumper to bumper warranty as well as 1 year free maintenance at their service dept, which is nice. They did make a small mistake in the math on our final bill, but when we caught it (just a few hours later) and brought it to their attention, they apologized and fixed it immediately. I feel good about my purchase and would definitely recommend this dealer - We will probably be back next year when my husband is buying a new car. Thanks Huntington Toyota! More

tommy is an excellent sales rep. who goes out of his way to ensure that the customers needs are satisfied, he's friendly, honest, and tells you the truth about the bottom line. I have been to many deale to ensure that the customers needs are satisfied, he's friendly, honest, and tells you the truth about the bottom line. I have been to many dealerships, and in the end always get ripped off!!!! this time my experience was different, because of tommy it was pretty good. As for the higher ups behind the counter, whom has left a bad taste in my mouth, you should try to assist your salesmen in gaining a customer, rather than see them walk away, just because you don't think that you are not making enough money on a particular vehicle!!!!!!News flash, its the customer who ultimately makes or breaks your business. More