Empire Toyota of Huntington

Just wanted to thank you on behalf of my parents(not sure even if you were made aware) but they were having a problem with the battery on the used Avalon, so my dad called David Moon, he spoke to his manager even if you were made aware) but they were having a problem with the battery on the used Avalon, so my dad called David Moon, he spoke to his manager and they said to bring it in. It was replaced it without a problem. While there he was also very impressed with the service area and the speed of which it was handled. In addition, he mentioned to the mechanic that a small clip was missing from the seatbelt and that was also fixed without a problem. Everything was excellent. Thank you and your team for an excellent experience. Tom Simmons More

We have used the Huntington Toyota Service Center for our car and have always had a very positive experience so we thought we would try the dealership. From the moment we walked in, every single sales asso car and have always had a very positive experience so we thought we would try the dealership. From the moment we walked in, every single sales associate was cordial, kind, knowledgeable and helpful, even if it was just in passing. We weren't pressured to make a purchase and Peter was able to answer every single question we had. We were truly impressed by their expertise and genuine nature and we look forward to working with this dealership in the future. More

David found us the deal and car that was right from the David found us the deal and car that was right from the start. He worked hard for us to keep our payments down and feel that he gave us a great trade David found us the deal and car that was right from the start. He worked hard for us to keep our payments down and feel that he gave us a great trade in value for our 06 rav 4. David was not pushy and really made us feel like he was working for us not the dealership. More

Stopped in to discuss lease options, Tommy and Chris went above and beyond. Excellent Customer Service. They assisted us quickly and efficiently. Will most certainly pass along their information to friends/a above and beyond. Excellent Customer Service. They assisted us quickly and efficiently. Will most certainly pass along their information to friends/associates. Confident in the expertise. More

My experience working with Charlie was really great. There was no hard sell and Charlie was etremely knowledgeable and always pleasant. I have purchased from other Toyota dealerships previously, and thi There was no hard sell and Charlie was etremely knowledgeable and always pleasant. I have purchased from other Toyota dealerships previously, and this was by far my best experience. Thanks for being so accommodating and working with me so that I drove out in my new car with a smile on my face! More

The customer service at this dealership was great. Tommy MacFall was our sales associate and was very helpful throughout the process. His friendliness made the long buying process much easier. MacFall was our sales associate and was very helpful throughout the process. His friendliness made the long buying process much easier. More

My father and I seemed to be on a wild goose chase trying to find a used FJ Cruiser- they were selling very quickly. Mike and Lenny provided above and beyond customer service, letting us know the second that to find a used FJ Cruiser- they were selling very quickly. Mike and Lenny provided above and beyond customer service, letting us know the second that one was expected to arrive. Upon seeing the vehicle for the first time, they could tell that there were certain parts that we weren't thrilled with- the previous owner had somehow made some holes on the inside panel of the back door, some stains on the seat, etc. Mike and Lenny immediately drove us down the road to the service center and fixed the problems. These guys won't let you leave feeling unsatisfied, I can promise that. Moreover, I took the car back home to Vermont (my family lives on Long Island) and noticed that the previous owner must have backed into something because the tailpipe was crushed. I contacted Lenny and he was extremely understanding. He told me to make an appointment at the service center near me and contact him when the appointment was made. He followed through and took care of the tailpipe issue, as promised- I didn't have to pay a thing. This is my third car buying experience and it surpasses all previous experiences. Lenny treated me like a friend/family member. I am now trying to convince everyone I know to cross over to Toyotas not only because they are great cars, but because of the customer service at Huntington Toyota. I will honestly make the 8 hour drive back to Long Island from Vermont again to buy another car from Huntington Toyota when the time comes. I refuse to go anywhere else now! Thanks for everything, guys! More

Tony actually changed the terms of our contract AFTER we signed it. He added the words "customer is buying the vehicle mechanically AS IS" after we signed the contract. We will never again use this dealer signed it. He added the words "customer is buying the vehicle mechanically AS IS" after we signed the contract. We will never again use this dealership! More

An outstanding experience from start to finish. Phil and An outstanding experience from start to finish. Phil and Lenny made me feel from the minute I met them that the customer comes first. They helped An outstanding experience from start to finish. Phil and Lenny made me feel from the minute I met them that the customer comes first. They helped me find the vehicle and the type payment structure that fits my needs. The information I asked for was given in an upfront and honest fashion. At no point through the process did I feel pressured or pushed. I have had experiences in the past that were not positive with other dealers and this experience made me a believer that in the car industry its not just about making a sale, its about developing a long lasting relationship. My honest opinion is that I feel like a became part of a family today with the purchase of my vehicle and look forward to next opportunity to do business with them. I also know that if I have any issues at all they will be there. Never thought I would ever be typing out a testimony such as this and quite frankly hated the thought of looking for a new vehicle. That is not the case anymore. More

If you're looking for a honest, friendly, and calm demeanored sales person you must see Peter Licata. This was the easiest car buying exeperience ever. I sat down with Peter, told him the price I wa demeanored sales person you must see Peter Licata. This was the easiest car buying exeperience ever. I sat down with Peter, told him the price I wanted to pay and voila I had a new car. Many get frustrated with the car buying experience...keep in mund a delaership is a business with overhead and must cover those costs and hopefully make a profit. So don't get frustrated by the process, instead research the car you want, test drive it, determine the price you want to pay.........name your price and wait for a reasonable offer. This is my 2nd purchase from Huntington, I live in Queens so it's a bit of a haul but well worth it. Peter thanks for everything....see you in a few years! Joe More