Empire Toyota of Huntington

I brought my 2001 Tundra in for the recall on excessive frame rust. I dealt with Kelly in the service department, and she was outstanding from beginning to end. The service was prompt and professional, a frame rust. I dealt with Kelly in the service department, and she was outstanding from beginning to end. The service was prompt and professional, and the use of a loaner vehicle was extremely convenient. I was thoroghly impressed. Because of the problem with the frame rusting well before its time, I had been considering not buying another Toyota ffor my nexxtt vehicle, but the way I was treated, and the fact that Toyota made good on its obligation has restored my trust. More

John Kraft was very friendly and helpful, along with patient on all my questions that I threw at him. I was very happy with my purchase and my customer service and would most deffently recomend them to patient on all my questions that I threw at him. I was very happy with my purchase and my customer service and would most deffently recomend them to other people. More

Jasmine has a very good knowledge of the product and was able to answer all our questions. We were kept informed throughout the process and never felt abandoned at any time. She was always very attentive an able to answer all our questions. We were kept informed throughout the process and never felt abandoned at any time. She was always very attentive and made sure that everything was to our satisfaction. Most importantly she got us a great deal! More

David Schweitzer gave me an excellent and very satisfying customer service. He helped me select the best vehicle for my personal needs. He was very determined to help me find the vehicle which more accommo customer service. He helped me select the best vehicle for my personal needs. He was very determined to help me find the vehicle which more accommodated my financial ability to pay for it. He was very dedicated and spent enough time showing me different options. I am very motivated with my recent purchase and I would strongly recommend David to any of my friends and customers. Thank you for this opportunity. Sincerely, Rosy Argueta More

as has been customary for myself over the last 8 yrs, ive always experienced the best of service with chris garzone as my advisor at huntington toyota. while on my third tacoma, he has always been of great a always experienced the best of service with chris garzone as my advisor at huntington toyota. while on my third tacoma, he has always been of great assistance and a pleasure to have available when my truck needs service. its truly a sense of relief knowing that a person like him still exists in a rat race world that we live in. thank you, rudy zotter... More

We went to the Toyota Dealership looking to buy a Hybrid Highlander, primarily to reduce our fuel consumption and to make our little contribution to the environment as well. Once we got there and Vijay aske Highlander, primarily to reduce our fuel consumption and to make our little contribution to the environment as well. Once we got there and Vijay asked us various questions on how we plan using the car and even showed us the Highlander Hybrid. However, he then told us to take a look at the Prius V. It was spacious, great mpg compared to a highlander and the price was very good. We took it for a test drive and we were sold. We have been driving it now and my husband totally loves it. In retrospect, what we truly appreciated is the fact that Vijay listened to what we needed and guided us to the right choice for us. Thank you! More

Charlie was very friendly and extremely knowledgeable. He didn't hesitate to take me for a test drive, and during the test was able to answer every question I had and add extra bits of information to give me didn't hesitate to take me for a test drive, and during the test was able to answer every question I had and add extra bits of information to give me a complete understanding of all features on the Highlander. Even though I was able to get a slightly better price elsewhere, I came back to Charlie because he was so helpful. I did by the car, and he made the whole experience enjoyable. Before I left with the car Charlie went over every feature and kept telling me to call if I have any other questions. He is an excellent saleman and will be recommended to anyone I know is looking for a car. More

All staff were extremely friendly, courteous and helpful. My car was taken in for service right away and was ready for me to pick up in less than an hour. I was contacted by Mr. Vargas as soon as the service My car was taken in for service right away and was ready for me to pick up in less than an hour. I was contacted by Mr. Vargas as soon as the service had been completed. There was no delay or waiting when I went to retrieve the car. The entire transaction went smoothly and quickly, and the service done to the car was top-notch. I am confident when entrusting my vehicle to Toyota and would recommend this dealership to others. More

Hi! We went to Huntington Toyota because our 2001 Sienna had a problem with the defroster. Chris Garzone, although he is not pictured, (he is the the one with white hair and the great smile!!) I asked wha had a problem with the defroster. Chris Garzone, although he is not pictured, (he is the the one with white hair and the great smile!!) I asked what time the car would be taken in and he warned us that there were already 100 cars ahead of us, so it could be a while, but in a few hours, Chris was able to tell us that our Defroster cannot be fixed at this time, but we had a much worse problem. There was a hole in our disk break, which, if left unattended would potentially have sparked and caused a fire in my car. We told Chris that we didn't want to do anything fancy because our car had 126,250 miles on it and we plan to buy or lease a new one in the near future, but to go ahead and fix the breaks. We replaced the brakes at a reasonable price. Toyota's service prices are always reasonable in Huntington and Chris always provides excellent service. He did not suggest or pressure us in any way to do more repairs on the car. He did let us know that in a few months, our tires (which we had rotated and aligned) would need replacement. He got us a fair estimate for the tires, but we decided to pass. Chris asked us if we had all our needs met and we shook hands, happy and satisfied because the answer was yes! :) We left Huntington Toyota extremely satisfied. However, it bothered me that my car could have exploded with my two sons or my husband and myself driving it. Let's face it...my 2001 Sienna, which has been to Kalamazoo, MI and Niagara Falls each several times, is an old girl that needs some rest, despite the fact that like Timex, she keeps on ticking...and the cassette player still works like new! :) But, we decided to go down the block and test drive the new 2013 Toyota Sienna at Huntington Toyota Scion, since we are a family that does not like change and we bought our 2001 Sienna there 12 years ago. When we got to Huntington Toyota Scion, we decided first we would take a look at the Highlander because we have 2 boys and they are not getting any smaller. We met John Kraft, who asked if we wanted to go in the Highlander for a test drive since we had never driven a truck. I drove the car and fell in love! I was ready to drive it home!!! But my husband is not easily convinced of spontaneous purchases. So, I told John that if he wanted to sell us this truck, he would have to make his best deal because as a former real estate broker, I do not like to haggle. I want a fair, honest price. John heard my concerns, answered all my questions about the truck while we did our test drive and then told me he would speak to Eric his sales manager, who would want to meet us. We met with Eric and I told him I wanted a bottom line, fair price to buy and the comparison to lease and if the price was right, we would have a deal! Eric gave us a great price, John wrote up the sale and I took the Highlander home last night!!! We love our new Highlander, we loved working with John Kraft because he listened to our concerns and he did not play games. And I would recommend Huntington Toyota Scion without any reservation for both service and for purchase of your new or used car because this is a dealership you can trust!!! And these days, that's saying a lot!!! Sincerely, Lisa Feit :) More