Empire Toyota of Huntington

The sales agent David was helpful from the very beginning. Sometimes women are not treated the best. David treated me respectfully and was not upset that I did not know much about the Hybrid. He beginning. Sometimes women are not treated the best. David treated me respectfully and was not upset that I did not know much about the Hybrid. He was an excellent salesman. More

Q is the reason I purchased my car at Huntington Toyota. I have owned 25 cars during my lifetime but I never found a salesman as friendly or knowledgeable as Q. His walk thru when I picked up the car was u I have owned 25 cars during my lifetime but I never found a salesman as friendly or knowledgeable as Q. His walk thru when I picked up the car was unhurried and thoughtful. I will certainly recommend Q and your dealership to my family and friends. More

I just arrived home after securing a lease deal with Dave Schweiter, and I couldn't be happier with the service provided. He was very thorough, friendly, and was very accommodating to my demands. It was the Schweiter, and I couldn't be happier with the service provided. He was very thorough, friendly, and was very accommodating to my demands. It was the complete opposite experience I was expecting, because I've heard stories about pushy sales reps who try to underhand buyers. Instead, I felt very comfortable doing business with him, told him my budget, what deals I found online, what kind of vehicle I was looking for etc. and he took copious notes and was able to help narrow my options. I felt that he was truly looking out for customers. He found this obscure discount that saved us $1,000, and helped me program my blu tooth, select radio stations, navigation, and helped find insurance too. I hope he gets a raise or something because he spent a good 4+ hours dealing with the paperwork, insurance, different deals, test drive, etc. so I commend him on his customer service. Thanks for all your help!! More

BAIT AND SWITCH SCAM!!!!!!! Saw a 2007 Corolla on their BAIT AND SWITCH SCAM!!!!!!! Saw a 2007 Corolla on their website Monday night, sent in an offer. Within 10 min received a phone call asking could we c BAIT AND SWITCH SCAM!!!!!!! Saw a 2007 Corolla on their website Monday night, sent in an offer. Within 10 min received a phone call asking could we come in tomorrow, said yes, I could come in tomorrow. Was told to ask for Liz Santo. On Tuesday I called the dealer as we were ready to leave, asked for Liz Santo, told her that I did not live around the corner & wanted to clarify that the car was an automatic, as the ad said automatic in one place and manual in another, she said yes it is an automatic, I clarified that we were coming to look at the 2007 Corolla, she said yes. I told her I was leaving and should get to her within 30 min. She said ok. When we pulled in there was no sign of the car we were there to look at. Went to the desk asked for Liz Santo and were told to have a seat. The woman at the desk announced over the pa "any available salesperson to reception" we waited about 10 min before a salesman came over. He said "you are here to look at the 2007 Corolla"? We said yes. He said he would get the keys, came back with a list of vehicles,and told us "Sorry that car has been sold". Then proceeded to see what on the list was comparable, they all were at least $3,000.00 more than what we came to look at, as well as with 10,000-30,000 more miles on them. Typical bait and switch. I can't believe that they would be so dishonest as to tell you to come on over and look at a car that obviously they did not have for sale, it was under 30 min. since we confirmed we were on our way to look at it. I will not buy a car from this dealer now to to their shady practices. More

From the moment we entered the dealership, we were treated warm and openly. Charles was very professional and listened to our needs and wishes. He was direct and honest and made us feel confident abou treated warm and openly. Charles was very professional and listened to our needs and wishes. He was direct and honest and made us feel confident about the car buying a car process. Within a few minutes, he had the numbers we had hoped for and together with a manager, closed the deal. We drove out with our new Camry in less than two hours. In short, it was the best experience we have had in the five Camry's we have purchased since 2000. More

When I went to this dealership, the salesperson Ray approached us. He was very nice and polite. He answered all of our questions, and let us test drive the car. He was great! However once we went insi approached us. He was very nice and polite. He answered all of our questions, and let us test drive the car. He was great! However once we went inside and had to deal with the manager it went down hill from there. I felt that the manager we dealt with was pushy and was not giving us a fair price, so we left. The next day, someone from their customer service department called me to see why we had not made a purchase, then hung up on me & never got back to me. I really liked the car so I went back in to see it again, and to my surprise they raised the price $2,000! Said they could not honor the previous price given to us. I felt like we were being given the run-around so we left. I wound up getting the same car (with 20,000 less miles) at another dealership for $1,000 less. More

consistantly promised a time frame for repairs only to wait and have the repairs done in twice the length of time. My next car will NOT be a Toyota or I will stop using service here. The service manager wait and have the repairs done in twice the length of time. My next car will NOT be a Toyota or I will stop using service here. The service manager has explained that the service rep has mistated the length of time needed for the service. He should instruct his staff accordingly. Not happy here. More

Ray Nazario was our salesperson and he treated us very well. He gave us a lot of information about the Prius that we were interested in buying, We felt like we could ask any question we wanted and get an well. He gave us a lot of information about the Prius that we were interested in buying, We felt like we could ask any question we wanted and get an informative answer from Ray. Especially with the Prius we felt like this was important, it is a hybrid and we have never owned one. He coordinated all the paperwork and details involved in a car buying transaction, time-consuming tasks, unfamiliar to us! He also coordinated details with our insurance agent, which made it very easy for us. We got our brand-new car in just a few days, from the time we signed papers, as promised! Every thing he said was absolutely accurate, there was nothing that changed in the whole transaction. When we got into the driver's seat, he was right there with my husband and I, showing us all the wonderful things about our beautiful new Prius! And he told us to call him any time if we had any questions. We got a great price and very good terms financing our purchase. We were treated very, very well! I could not have asked for a better experience! I have already recommended Ray to all our family members. More

Let me start off by saying that Juan was friendly, professional, and courteous . He approached me with a smile and informed me of all the amenities available to me while I waited. ( cookies, breakfa professional, and courteous . He approached me with a smile and informed me of all the amenities available to me while I waited. ( cookies, breakfast, manicures and massages)! He was reassuring and made me feel confident that I was in very good hands. My Prius was in excellent working order when I left the Huntington Service Facility He should be commended for his professionalism and kindness. There should be more people like Mr Vargas assisting customers. I left satisfied, well manicured, full and confident that when I need to return to Huntington Toyota Service my experience will be equally as satisfying. Mr Vargas will be the person I would like to help me in all future servicing issues. Best regards, Michelle Fitlin More