Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Empire Toyota of Huntington
Huntington Station, NY
4,301 Reviews
We're one of the Long Island Toyota dealers whose mission is treat every visitor like an honored guest in our home, but to the Toyota customers we serve it is much more than a mission statement. Our NY Toyota customers quickly learn that shopping at Empire Toyota means being treated with respect, not having to negotiate or visit multiple NY Toyota dealers to get the price you deserve. Being treated like family means giving NY Toyota buyers real price quotes on the Toyota they are looking for when they request it. These ways of doing business have helped us stand out from NY Toyota dealers, and our Long Island Toyota customers here in New York and throughout the entire state of New York choose Empire Toyota of Huntington.
At Empire Toyota we also consider ourselves to be one of the premier used Toyota Long Island dealers as well. Empire Toyota maintains a large selection of quality used Toyota NY driven vehicles and Toyota Certified Used Cars for used Toyota shoppers to choose from. Our used Toyota inventory is highlighted by our selection of Toyota Certified Used Cars and the warranty and incentives that come standard with each one. At Empire Toyota we believe that every customer deserves a quality, reliable Toyota whether it is new or used and we have the inventory to make it happen. Whether you purchased a new or used Toyota vehicle, you can keep your Toyota running like new at our Toyota Service Long Island facility. Our factory certified Toyota service technicians will help you maintain and repair your Toyota from the convenience our customer-friendly, state-of-the-art Toyota Service Center right here in Huntington, New York. Looking for Toyota Parts Long Island? Empire Toyota has all of the Toyota parts the "do-it-yourself" enthusiast needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,301 reviews
June 11, 2013
Went to the dealership looking for at one of their used vehicles. After reading very mixed reviews I wasn't sure what to think of the place. I knew I was not buying the car the day I walked in there and to vehicles. After reading very mixed reviews I wasn't sure what to think of the place. I knew I was not buying the car the day I walked in there and told them that (I still had to sell my car). The salesman said "Ok, well you can put a deposit on it so we can hold it for you." The only problem with this was that the salesman told me someone had just put a deposit on the same car a day before and he told me if I wanted to buy the car then and there it was mine and I began thinking to myself if a guy just put a deposit on the car, how is he going to sell it to me? Two scenarios: 1) The salesman lied and there was no person putting a deposit down 2) Some guy put the deposit down, but it meant NOTHING in terms of holding the car. Either way, its a negative scenario. I knew from this point something was wrong. After I sold my car, I called back and said I sold my car, lets talk numbers. After being told "once I sold my car we could negotiate the price," they told me the price was "The lowest price they could do". I said ok bye. Two days later, they called back and we negotiated a little bit to get to about $400 less than what they were asking (which I was willing to pay). The salesman printed out my "out the door" price after taxes and fees. They tried to add $700 in dealer fees and one of them was a "Transportation Fee" for $375. I called them and spoke to the sales manager and said "What are the two fees?" He responded with "$375 is the fees for prepping the car, advertising, etc." I thought to myself, fine no problem every dealer has that. Then he told me the transportation fee was their cost of getting the car to the lot. Only problem was, the car was traded in to that dealer. The old owner drove the car to that lot and dropped it off. No transportation needed except to park it. I told them to remove the fee and I would buy the car, and they told me they couldn't remove it or negotiate it (even thought it said all the dealer fees were negotiable). The sales manager responded by telling me someone else put a deposit on the vehicle and is willing to pay the out the door price with the $700 in fake fees. I told the "Fine, let them pay those BS fees" and hung up the phone. Now you'd think this whole situation was over. However, I then received a call from the salesman who was working with me and he began talking very loudly and with an obnoxious attitude to me, telling me how the cars mine, and the fees are the fees. I told him very specifically, "I am not buying the car from you, you are not getting my business" and I was about to hang up he would always say "Wait" and kept going on for about fifteen minutes. I really didn't want to be rude by hanging up, however after fifteen minutes of him basically begging me to buy their car I told him "I'm hanging up now." Turns out, almost a month later the car is still on their lot, so obviously when he kept telling me "The cars going to go" and that its such a high demand car and that multiple people put deposits on it were all lies to get me to buy the car for the full price with all the fake fees they tack on. I found the exact same car three days later for a better price with a warranty for five years. I'm glad I didn't give them my business as the people I dealt with were liars and trying to get as much profit on the back end of the deal as possible. Never going back and the funny part is, I have a friend who was looking at a used car at this dealership dealt with the same guy, Terrell, and he tried to pull the same exact thing on my friend. He did the exact same thing and walked away. Other salespeople at this dealership might be easier to work with then Terrell, but I had a friend experience the EXACT same lies that Terrell told me. More
by UnhappyCustomer321
Employees Worked With
Terrell Carpenter
June 10, 2013
Let me start off by saying that Juan was friendly, professional, and courteous . He approached me with a smile and informed me of all the amenities available to me while I waited. ( cookies, breakfa professional, and courteous . He approached me with a smile and informed me of all the amenities available to me while I waited. ( cookies, breakfast, manicures and massages)! He was reassuring and made me feel confident that I was in very good hands. My Prius was in excellent working order when I left the Huntington Service Facility He should be commended for his professionalism and kindness. There should be more people like Mr Vargas assisting customers. I left satisfied, well manicured, full and confident that when I need to return to Huntington Toyota Service my experience will be equally as satisfying. Mr Vargas will be the person I would like to help me in all future servicing issues. Best regards, Michelle Fitlin More
by Mafitlin
Employees Worked With
Juan Vargas, Service Department
June 09, 2013
Jasmine was the best ! Very knowledgeable, helpful and a total sweetheart. I would recommend her and this whole dealership to anyone. Everyone in this dealership was very nice and I am sure I made the rig total sweetheart. I would recommend her and this whole dealership to anyone. Everyone in this dealership was very nice and I am sure I made the right choice with buying my first Toyota ! The customer service rocks. More
by sayba
June 08, 2013
I was very happy with everything about this dealership it was the right car for the right price. They took back my old leased car and I left with a new 2013 Toyota Camry. Very happy would highly recommend! was the right car for the right price. They took back my old leased car and I left with a new 2013 Toyota Camry. Very happy would highly recommend! More
by bob62
Employees Worked With
Joe Campo, Victor Arias
June 08, 2013
My wife and I are expecting twins and already have a 3 year old daughter. I went into the dealership and spoke with Danny Bubb who walked my through the Toyota Sienna and how this mini van would meet my year old daughter. I went into the dealership and spoke with Danny Bubb who walked my through the Toyota Sienna and how this mini van would meet my family's needs. Danny was very knowledgeable about the Sienna and showed me all the features for the XLE AWD model that I was looking at. I felt a connection with Danny because he was not your typical new car salesman which can be pushy. Danny presented me with all the information on the Sienna and let me make my decision at my own pace. I went to several other dealerships after meeting with Danny and was met with high pressure salesman and actually walked out of one dealership because of it. Throughout my research and visits to several dealerships, Danny always kept in contact with me and asked about how my wife was doing with the pregnancy. It was because of Danny's personality and sales technique of giving me time to digest information and make an informed decision for what was right for my family, I decided to purchase my Sienna from Toyota. The whole experience was a pleasure and would recommend this dealership and Danny Bubb to friends and family. More
by Cwelner
June 05, 2013
I went to Huntington Toyota on a whim to inquire about possibly trading in my old Rav 4 and leasing a new Rav 4. As soon as I walked into the dealership, the receptionist paged for customer assistance to possibly trading in my old Rav 4 and leasing a new Rav 4. As soon as I walked into the dealership, the receptionist paged for customer assistance to the sale floor; Ray Nazario walked out and introduced himself. I left the dealership a little while later with a new leased 2013 Rav 4 and a smile on my face! The reason: Ray Nazario. I found Ray to be professional and he answered any questions I asked regarding the Rav 4 and leasing. He did not pressure me into signing for a vehicle but when I did sign, he was so helpful that when I left Huntington Toyota that day, I drove away in the new Rav 4 I wanted and at a price I was comfortable with. Thank you again Ray! More
by nysherry
Employees Worked With
June 04, 2013
I had an absolutely amazing experience buying a car from Huntington Toyota! Although it was my first time buying a car from a dealership, it was not the first dealership I went to in search of a reliable us Huntington Toyota! Although it was my first time buying a car from a dealership, it was not the first dealership I went to in search of a reliable used car and I was pleasantly surprised by how friendly and casual the staff was in comparison to the uptight and pushy salespeople I had dealt with previously. Although I did not have a specific car in mind when I went there, I did have a few features that were a must as well as a rather tight budget--all of which were accommodated! Hernan patiently showed me all of the vehicles in stock that had everything I was looking for until I found the perfect one and Tony was more than gracious about helping to get me a monthly payment that was well below what I was looking to spend in the first place! I could not have been happier driving off in my beautiful 2010 Camry and I look forward to enjoying the many miles I know I will get out of it! I have actually never posted a review online about anything before but I hope that by sharing my positive experience, others may soon be able to say that they too bought the car of their dreams from Huntington Toyota =) More
by kcoyle1216
Employees Worked With
Hernan Arias, Rosa Fernandez, Ryan Nazario
June 03, 2013
My lease was almost up on my 2010 4 Runner. I received a call from Huntington Toyota asking if i was interested in leasing a new 4 Runner. I was, I went there and met Sales Rep Victor Arias and Sales Manage call from Huntington Toyota asking if i was interested in leasing a new 4 Runner. I was, I went there and met Sales Rep Victor Arias and Sales Manager Joe Campo. It was a Great Experience. I told them what i wanted to lease and pay monthly. I am very busy so they worked it out for me to make the whole experience very quick. We worked by fax and phone. i was approved, walked in a week later, filled out some brief forms and was driving my New 4Runner in an hour. Great Experience. I would recommend Huntington Toyota again and again . Thanks guys. More
by G4Runner
Employees Worked With
Joe Campo, Victor Arias
May 30, 2013
My experience at Huntington Toyota was definitely an enjoyable one. Ryan Nazario was the best car salesman I've ever done business with and Tony Calamia was great to deal with and very helpful as well. enjoyable one. Ryan Nazario was the best car salesman I've ever done business with and Tony Calamia was great to deal with and very helpful as well. Ryan greeted us and was extremely friendly and knowledgeable throughout the whole car-buying process. He explained every detail of the 2013 rav4 my daughter was looking to purchase, really taking the time to make sure she was comfortable operating the car and that it was the right car for her. Ryan took time out of his busy day to set up her car-Bluetooth, radio etc. He has even called already to make sure everything was going well with the car and that she made the perfect choice. All in all, I will never go anywhere else for a car besides Huntington Toyota. Ryan and Tony were not heavy-handed in the usual sales practices that take place when someone is looking to purchase a car. They were both understanding and always had my daughter's best interest in mind. Ryan and Tony made it possible for her to get her dream car on Memorial Day weekend, and we even got to enjoy their BBQ as we were at the dealer. To our surprise, Ryan made sure that my daughter's car was ready the same day we visited on Memorial Day weekend, when the dealership was packed with customers! Even though the place was packed, we still felt like we were the only ones there. Both my daughter and I will be back to Ryan and Tony to purchase any cars we need in the future. More
by jwhite19
Employees Worked With
Ryan Nazario
May 30, 2013
We had a very positive experience with the dealership as well as with our salesman, Shahed Quadir, "Q". Unlike other salesman at other dealerships, "Q" was not pushy but rather was full of knowledge with r well as with our salesman, Shahed Quadir, "Q". Unlike other salesman at other dealerships, "Q" was not pushy but rather was full of knowledge with regard to the product he was selling. We did not feel the need to run out the door and shop other vehicles after dealing with "Q". More
by missfish
