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Empire Toyota of Huntington
Huntington Station, NY
4,305 Reviews
We're one of the Long Island Toyota dealers whose mission is treat every visitor like an honored guest in our home, but to the Toyota customers we serve it is much more than a mission statement. Our NY Toyota customers quickly learn that shopping at Empire Toyota means being treated with respect, not having to negotiate or visit multiple NY Toyota dealers to get the price you deserve. Being treated like family means giving NY Toyota buyers real price quotes on the Toyota they are looking for when they request it. These ways of doing business have helped us stand out from NY Toyota dealers, and our Long Island Toyota customers here in New York and throughout the entire state of New York choose Empire Toyota of Huntington.
At Empire Toyota we also consider ourselves to be one of the premier used Toyota Long Island dealers as well. Empire Toyota maintains a large selection of quality used Toyota NY driven vehicles and Toyota Certified Used Cars for used Toyota shoppers to choose from. Our used Toyota inventory is highlighted by our selection of Toyota Certified Used Cars and the warranty and incentives that come standard with each one. At Empire Toyota we believe that every customer deserves a quality, reliable Toyota whether it is new or used and we have the inventory to make it happen. Whether you purchased a new or used Toyota vehicle, you can keep your Toyota running like new at our Toyota Service Long Island facility. Our factory certified Toyota service technicians will help you maintain and repair your Toyota from the convenience our customer-friendly, state-of-the-art Toyota Service Center right here in Huntington, New York. Looking for Toyota Parts Long Island? Empire Toyota has all of the Toyota parts the "do-it-yourself" enthusiast needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,305 reviews
June 26, 2015
Service That Went Above & Beyond Had to look and purchase a car unexpectedly so my husband and I surfed the web and ended up at this dealership website. Rosa F, & Tommy M. were AWESO Had to look and purchase a car unexpectedly so my husband and I surfed the web and ended up at this dealership website. Rosa F, & Tommy M. were AWESOME and provided top notched customer service (Tommy knows his cars and Rosa knows her #'s). Needless to say we drove off the lot same day with an awesome car for a great price!!! #TeamRosaandTommyRocks!!!! More
by Millz & JR
Employees Worked With
Tommy MacFall, Rosa Fernandez
June 18, 2015
A Good Experience at Toyota! I recently brought in my car for its annual inspection. From the moment I pulled into the service area, a very courteous and polite attendant took ov I recently brought in my car for its annual inspection. From the moment I pulled into the service area, a very courteous and polite attendant took over the car servicing! I was ushered into an agent's office and informed of the procedure; he was also extremely professional, most willing to help and above all, amiable with us as customers. The car was ready an hour or so later and was picked up…..we were extremely satisfied with the entire process. Last, my car was given a wash!!!!! What a treat and all I can say is THANK YOU TOYOTA!!!!! More
by Olsen Catherine
Employees Worked With
Frank Melillo
June 08, 2015
check-up and inspection the appointment went okay. People were cordial. The wait time was a little longer than stated, but not a problem. I do like my Prius. the appointment went okay. People were cordial. The wait time was a little longer than stated, but not a problem. I do like my Prius. More
by linda
Employees Worked With
Service Department
June 02, 2015
People who care! My visit was very pleasant, even thogh it was very crowded, they made sure everyone was taken care of and moved all out as quickly as p[ossible. Grea My visit was very pleasant, even thogh it was very crowded, they made sure everyone was taken care of and moved all out as quickly as p[ossible. Great service and amenities. More
by Peegee
Employees Worked With
Service Department
June 01, 2015
buy used car because I try to make a business with Mr. Brando Y Mr. Ray But they for any reason don't want to make the business with me because I try to make a business with Mr. Brando Y Mr. Ray But they for any reason don't want to make the business with me More
by joseph07
Employees Worked With
ray
May 20, 2015
Car not delivered when promised Dropped off car at930 for scheduled service....oil,tire rotation, nys inspection. 130 pick up time..arrived at 2 pm.Mr vargas said it would be another Dropped off car at930 for scheduled service....oil,tire rotation, nys inspection. 130 pick up time..arrived at 2 pm.Mr vargas said it would be another 30 minutes. ended up being over an hour. I dont think they even started working on it till after I came to pick it up. 5 1/2 hrs for maybe an hrs work? Mr Vargas offered no apology or explanation for the delay. After paying I went out to my car which I was unable to start......the cashier forgot to return my key. I did not receive the multipoint maintenance check as promised. I guess that would have required an even greater delay. On 5/16 I advised the service mgr of my experience by email but have not recvd a res Im have been buying and servicing cars at Sunrise and Huntington Toyota since 1977 and have never had a complaint. Till now. Something is different at this dealership. More
by Chadsteen
Employees Worked With
Service Department
May 06, 2015
Beware, $1000 scam surcharge for 0% financing One of the main reasons I bought my Toyota Prius was for the manufacturers 0% APR on financing from Toyota direct. At the very last moment, when signi One of the main reasons I bought my Toyota Prius was for the manufacturers 0% APR on financing from Toyota direct. At the very last moment, when signing the parers, I discovered there was a $1000 charge because I got a 0% interest rate. The "finance guy" was extremely rude and obnoxious. I should have walked away at this point, but I was so "invested" in the car I went through with it. These people are crooks and should be thrown in jail! More
by dan2011
Employees Worked With
Charles Meuser
April 24, 2015
excellent service. They take care of the car very nicely.i have great repect for the service manger steven,if i have any kind of a problem he saya take the car right in. They take care of the car very nicely.i have great repect for the service manger steven,if i have any kind of a problem he saya take the car right in. thanks for being a good place to service my toyota. More
by charlene bettyboop
Employees Worked With
Service Department
April 21, 2015
dirty tricks Most dealers had improved their reputation, since some costumers now ( like me ) get informed on how to deal with them, their scams, and also we now k Most dealers had improved their reputation, since some costumers now ( like me ) get informed on how to deal with them, their scams, and also we now know, from pages like KBB or EDMUNDS, whats a fair deal or when we are getting ripped off. Well, I am one of those informed guys. When leasing, the first numbers they showed me were awfully high. Looking to the "brake down " of the numbers, they were charging me for the car 1500 dolars over MSRP, and not only that, they were charging me taxes for the FULL PRICE OF THE CAR, not the depreciation part. Another 1300 dollars in their favor. They also pointed at a discount of a 575, because they were so generous. Yes , a discount of 575 after I get ripped off in almost 3000. They tested me , to see if I bite. Having already made up my mind of not dealing with these thiefs, I played with them a little. So I started negotiating the price of the car ( not the payments as they all try to do ). So the salesman ignored me twice in my demand to negotiate that way, Then I asked why they are charging me the tax for the whole value of the car, the salesman went twice to the manager. He came back saying at first that I have to pay taxes, ( like I don't know that) . The second time he came back saying that the tax gets broken down into my money factor. ??? It make no sense whatsoever. So the manager interrupted, very kindly introduced himself, and said what was my question. I told them my question, he answered correctly, "no, you get charged tax for the portion depreciated of the car" and that the printing was a "MISTAKE". He also said that I was a very educated buyer, and from that moment on, I would be dealing with him. I left on the spot. I am sure they get hundreds of naive people like that. Shame on them. More
by marcelo
April 20, 2015
satisfied Service was performef as promised. Vito kept me informed. I think it would have been a hood gesture to apply tire dressing to the two new tires since Service was performef as promised. Vito kept me informed. I think it would have been a hood gesture to apply tire dressing to the two new tires since the other two had it already applied. Its a service that could have taken only a few minutes but would have gone a long way. More
by xle
Employees Worked With
Service Department
