Empire Toyota of Huntington

Professional service My car was serviced with excellent conditions. Staff was very professional and polite. Made my visit comfortable and easy. I am a Toyota customer for My car was serviced with excellent conditions. Staff was very professional and polite. Made my visit comfortable and easy. I am a Toyota customer for many years. I have confidence in their ability to maintain my cars. My last visit since Its new it needed inspection, oil change and tire rotation More

Service on Toyota Camry The service for repair my 1995 Camry is very good. It addressed and repaired the items I needed to repair. The car was repair promptly. The service The service for repair my 1995 Camry is very good. It addressed and repaired the items I needed to repair. The car was repair promptly. The service manager whom handle my car response to the items I needed to service and she was very good. More

Excellent sertice as always. Michelle M. was outstanding in her explanation of the services needed and in scheduling the most immediate service for that day and allowing the rest Michelle M. was outstanding in her explanation of the services needed and in scheduling the most immediate service for that day and allowing the rest to be done in a week or so. I've been using the Huntington center for about five years since I moved far from the dealer I purchased the car from and the service and repairs in Huntington are tops! More

No tricks This was my first 5000 mile service on this vehicle but it was painless as always and Michelle handled the single warranty item perfectly. I moved ov This was my first 5000 mile service on this vehicle but it was painless as always and Michelle handled the single warranty item perfectly. I moved over to Huntington from a different Toyota dealership because they never try to trick me into buying service that I don't really need. They never use scare or pressure tactics to get me to pay more money out of pocket. I've been using Huntington for nearly 3 years now. More

Car Inspection I received 2 phone calls reminding me that my Venza needed to have it inspected. It was a great reminder since I didn't realize that it was due. NIc I received 2 phone calls reminding me that my Venza needed to have it inspected. It was a great reminder since I didn't realize that it was due. NIce job service dept. More

Quick, reasonably efficient. Like most modern service stations, the service center is built to streamline the enter repair process: drop off vehicle with explanation of what work Like most modern service stations, the service center is built to streamline the enter repair process: drop off vehicle with explanation of what work needs to be done, wait, pay, drive home. In my case, we needed a recalled airbag replaced (for free) so this went very smoothly. More

Inspection needed While my inspection was being performed, they realized i needed tires. The recommendation was made and they gave me a print out of the tires and pric While my inspection was being performed, they realized i needed tires. The recommendation was made and they gave me a print out of the tires and pricing for my vehicle. More

I love HUNTINGTON TOYOTA!! In October 2015 on Halloween I had the oppurtunity to trade in my 2010 Honda Civic Hybrid and left with a brand new 2016 Camry! Every staff person mad In October 2015 on Halloween I had the oppurtunity to trade in my 2010 Honda Civic Hybrid and left with a brand new 2016 Camry! Every staff person made my experience an amazing one! A special shoutout to Michael Baptiste and Victor Arias for their AMAZING service and help! They were both very thorough with all of the paperwork and information with my car!! The best part was finding out that I had 0.00% interest on my car!! I also have 2 years of Toyota care! I am enjoying not having to come out of pocket for servicing! I will be signing up for it once it is up!! I am very sastisfied!!!!!! Thank you all again!!!! More

Horrible Dealership This does not even deserve one star. We leased a new Rav4, and thought that we were getting a good deal with everything that we were TOLD was included This does not even deserve one star. We leased a new Rav4, and thought that we were getting a good deal with everything that we were TOLD was included in it. But when we picked it up, it was not the car that we based the deal on. They pulled the old bate and switch on us. We NEVER would have agreed to pay the amount that we signed for if we knew that it didn't have the features that were promised to us by our salesperson. When we asked Huntington Toyota to fix this problem we were told that it was a done deal and they couldn't do anything about it, which they easily could have. So now I will contact Corporate Office and report this to the Better Business Bureau. We have bought and leased many Toyota's and Lexus's in the past but never at Huntington, and never did we ever get this treatment. Our family loves these two makes not only because they are great cars but USUALLY the customer service is excellent. We will never again buy or lease a car from Huntington Toyota and will tell our family and friends not to go there either. More

Excellent care Its a great facility with exceptionally friendly staff. They sit you down and explain everything to you from A to Z, and i really didnt feel like they Its a great facility with exceptionally friendly staff. They sit you down and explain everything to you from A to Z, and i really didnt feel like they were doing Just for the money as they seem to really care wether your happy with your car. My service woman who i always go to is a huge delight and can really rock the new toyota outfits. Definitely recommend this facility to anyone. More