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Empire Subaru of Huntington

Huntington, NY

4.5
690 Reviews

1767 E Jericho Turnpike

Huntington, NY

11743

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690 Reviews of Empire Subaru of Huntington

May 19, 2022

My daughter brought the car in for oil change and check the TPMS instead of troubleshooting it properly. I don’t have a leak in the tires. He recommended to my daughter that she purchase two new tires!!!!! More

by Patou
Recommend Dealer
No
Employees Worked With
Ryan Kopping
May 20, 2022 -

Empire Subaru of Huntington responded

Hello, We are so sorry to hear of the tire issue with your daughters car and we do apologize for lack of communication from our team. We would welcome the opportunity to speak to you on your review. Please contact our General Sales Manager, William Mackay at 631-499-6777 or at wmackay@eagny.com he will be more than happy to discuss your concerns with you.

May 18, 2022

Squeezed me in for service on short notice. Quick turnaround well below the price I feared I’d have to pay. Gave them plenty of opportunity to “find” things I really didn’t need fixed and upsel More

by Doug F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Gianni
May 18, 2022 -

Empire Subaru of Huntington responded

Doug, Thank you so much for your positive review! We are so glad that our team could get you automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

May 17, 2022

I purchased my car there almost 17 years ago and wouldn't have it serviced anywhere else so far. I needed head gaskets replaced, water pump etc. this time. Service writer ANNA was wonderful ensuring I had More

by boconnell1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANNA(my wonderful service writer and point person), JOHN my fantastic mechanic, and Kim !
May 18, 2022 -

Empire Subaru of Huntington responded

Thank you so much for your wonderful review! It is an honor to have your confidence and loyalty, and we are so glad that Anna, John, Kim, Roy, and the team consistently provide you with the quality service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

May 16, 2022

In and out with no stress. Chibs was terrific. Knew his stuff and it couldn’t have been a better experience. Nelson is an affable pro as well. More

by monacoam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chibs Chukuezi
May 17, 2022 -

Empire Subaru of Huntington responded

Thank you so much for your wonderful review! We are so glad that Chibs and Nelson provided you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

May 12, 2022

The worst place. They didn’t fix what I asked them to fix even though my car is under warranty and it’s been broken for a year. More

by Sadman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
May 13, 2022 -

Empire Subaru of Huntington responded

Hello, we are so disappointed to learn of this situation you have described. Please reach out to Service Manager, Vinny Gianni at (631)499-6777 or at vgianni@eagny.com when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. Thank you, Empire Subaru of Huntington

May 06, 2022

I found the waiting room very clean and quiet. There was coffee available. Vinni was very personable and helpful. The wait was not all that long for my car to be ready. More

by pattipaw17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo Gianni
May 06, 2022 -

Empire Subaru of Huntington responded

Thank you for your 5-star rating! We are so glad that Vinny and the team could provide you with a top-notch experience! It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service! Safe travels!

May 06, 2022

I had a recall to get fixed and the team at Empire did a nice job from the time I got there to the time I picked up my car. I was able to have the use of a loaner car while the service was being done. More

by Benjammin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny and Rich for service
May 06, 2022 -

Empire Subaru of Huntington responded

Thank you so much for your positive review! We are so glad that our team took great care of you and your vehicle throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 05, 2022

I had an Excellent experience. The staff is friendly and professional and the service was quick . Vinny was a pleasure to work with - extremely helpful. More

by laureno24
Recommend Dealer
Yes
Employees Worked With
Vincent Gianni
May 05, 2022 -

Empire Subaru of Huntington responded

Thank you for your 5-star rating! We are so glad that Vinny took great care of you and made your experience with us an all-around success! It is our pleasure to serve you. We hope to see you again the next time your vehicle is ready for service. Safe travels!

May 03, 2022

Unbelievably great experience. Dylan or sales person made everything easy and got us a great deal on our fifth Subaru from this dealership. I from order to pick up everything was e More

by rjgoodmark@mac.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Merola, Chris Pompeo, Dillon Graham, Chris Higgison, Rob Lomenzo, Chris Spira
May 04, 2022 -

Empire Subaru of Huntington responded

Thank you so much for your positive review! Providing a seamless and remarkable experience is always our goal, and we are delighted that Dillon's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to let us know if there is ever anything more that we may help you with in the future!

April 27, 2022

Our salesman John was professional, personable, and easy to deal with. Good experience with him. More

by ronnie.rieger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Livesey
Apr 28, 2022 -

Empire Subaru of Huntington responded

Ronnie, Thank you for leaving John this positive review! We are so glad that he could provide you with a top-notch experience! If there is ever anything more that we may help you with, please do not hesitate to give us a call!

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