Empire Subaru of Huntington

Top notch experience This is the fifth Subaru we purchased from Vinny Rizzo at Huntington Subaru (not counting three other cars purchased by other family members). Always This is the fifth Subaru we purchased from Vinny Rizzo at Huntington Subaru (not counting three other cars purchased by other family members). Always straight forward, with no nonsense. The support staff was professional and very helpful. Purchasing a car from from them was a good experience which we highly recommend. More

sales Sales department excellent. Service friendly but could use nicer waiting room.limited by small space. People friendly Easy to set up appointment C Sales department excellent. Service friendly but could use nicer waiting room.limited by small space. People friendly Easy to set up appointment Complimentary coffee appreciated More

Great job!! Thank you to Dina and the rest of the Subaru crew for squeezing me in on Thursday and getting my car taken care of. Everyone is always so nice and ver Thank you to Dina and the rest of the Subaru crew for squeezing me in on Thursday and getting my car taken care of. Everyone is always so nice and very friendly. Dina was very helpful and a pleasure to work with. More

Service Dept. Very nice service dept where everyone is friendly & they seem to all get along. A good atmosphere for waiting for your car to be serviced. They wait i Very nice service dept where everyone is friendly & they seem to all get along. A good atmosphere for waiting for your car to be serviced. They wait is not bad Their coffee station is fully stocked with coffee, half & half, milk, & small packaged snacks in a basket. And they share office cookies if available. A TV & magazines are provided rounding out their waiting room. More

New car purchase Peter was our sales guy. He knew the exact type of car we were looking for and one hit the lot. He instantly called us and we made the deal on the spo Peter was our sales guy. He knew the exact type of car we were looking for and one hit the lot. He instantly called us and we made the deal on the spot. More

Good service Peter got the best deal possible for us. Good service. Everyone friendly. My Subaru from this dealer. They have a Good selection of cars too. Peter got the best deal possible for us. Good service. Everyone friendly. My Subaru from this dealer. They have a Good selection of cars too. More

Happy with 3rd Subaru Forester Leased my first Subaru Forester in 2013 because I needed a reliable SUV that could easily handle 8 inches of snow in my driveway without having to sh Leased my first Subaru Forester in 2013 because I needed a reliable SUV that could easily handle 8 inches of snow in my driveway without having to shovel first before leaving my garage. I'm now on my third lease ... GREAT SUV! Very comfortable to sit in and drive, I feel safe, and I will probably get another one when this lease ends. More

A pleasant Used Car experience?! We've all had that visit to a car dealership that leaves a sour taste in your mouth, if not when you walk in the door, definitely by the time you leav We've all had that visit to a car dealership that leaves a sour taste in your mouth, if not when you walk in the door, definitely by the time you leave. I am writing to attest that that was not the case with my recent visit to Huntington Subaru, Maybe it was partly because I knew what car I wanted and I knew they had it, but this was a pleasant experience from beginning to end. Once the staff got over the shock that I was actually there to buy a particular car, the tension of hard selling wasn't necessary. Here's the car, I want it, let's talk. Not only efficient, but nice! Highly recommended! More

Billy in parts Dept ordered me a new fob key. He is very hel Great knowledge and very helpful ask me questions to order correct key let me know service will have to program it. I Highly recommend Billy Great knowledge and very helpful ask me questions to order correct key let me know service will have to program it. I Highly recommend Billy More

Zero customer engagement My husband and I recently visited this dealership to discuss vehicle options available after expiration of our current Subaru lease. There were severa My husband and I recently visited this dealership to discuss vehicle options available after expiration of our current Subaru lease. There were several employees in the showroom but no one acknowledged us in any way for several minutes. We walked around looking at vehicles and still no one approached us or even said hello. Only after my husband started to joke loudly that we must be invisible did someone say they would be right with us. When someone eventually did ask what we were interested in and we responded we were interested in information about the new Outback he simply responded that it likely wouldn't be available before November. Since we were interested in a lease he stated no information was available and he did not seem the least bit interested in retaining our business or continuing the conversation. The complete lack of customer service orientation at this dealership is by far the worst we have experienced. More