Empire Subaru of Huntington
Huntington, NY
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690 Reviews of Empire Subaru of Huntington
Fib telling people one and not doing it I had recommended to my grandson to purchase an auto and I asked the sales manger (Larry Merola) for a complementary oil change and he said yes. Whe I had recommended to my grandson to purchase an auto and I asked the sales manger (Larry Merola) for a complementary oil change and he said yes. When I tried to call him he would never returned my phone calls. When I took my car in for the service I requested the service department. to call him and he never returned the phone calls. More
Worked with Peter from sales who was great. He located the car we came in to see pretty quickly and came to a fair price after some negotiation. Peter made sure he got the necessary paperwork from our ins the car we came in to see pretty quickly and came to a fair price after some negotiation. Peter made sure he got the necessary paperwork from our insurance guy in time for me to come pick up the car. He gave thorough lesson on features and ensured me I could call back or stop by with any questions. This dealership is smaller than another we went to (in terms of lounge, service area) but their inventory still seems plentiful and they get the job done. More
Reliable, reasonable Greeted and processed promptly (it wasn't clear that they knew I had made an appointment online,as they asked me what service I wanted). There was no Greeted and processed promptly (it wasn't clear that they knew I had made an appointment online,as they asked me what service I wanted). There was no attempt to upsell additional service. Car was finished on time, work was done correctly, and price was reasonable. The dealer is under new ownership, but the service manager and most of the ASMs have been there or a long time, so I expect the tradition of good service to continue More
Great experience buying certified pre-owned subaru Worked with Vinny Licata who was great. Negotiated good price and good value for my trade in. Entire experience was low pressure, courteous and respon Worked with Vinny Licata who was great. Negotiated good price and good value for my trade in. Entire experience was low pressure, courteous and responsive. More
Kind personnel in preowned sales department Positive buying experience. I shopped around and did my homework on the Subaru vehicles available on Long Island. I found the sales people at Hunting Positive buying experience. I shopped around and did my homework on the Subaru vehicles available on Long Island. I found the sales people at Huntington Subaru to be helpful, direct and knowledgeable. No run around or nonsense. Tom was a very helpful salesman without pressuring us. In the business department, Brett understood our needs and treated us with respect. He was very patient with us acknowledging that this was a big decision and purchase for us. Ken, the finance manager explained all the new technology of the vehicle and explained the warranties, and protection plans. Ken made our experience as easy as he possibly could. Thank you More
Routine visit 15K.PM appointment.Quick turn around.OK Routine visit 15K. PM appointment. Quick turn around. OK waiting room ; tv coffee ok seats Helpful staff, interested in customer satisfaction. Wi Routine visit 15K. PM appointment. Quick turn around. OK waiting room ; tv coffee ok seats Helpful staff, interested in customer satisfaction. Will recommend to others More
excellent I have used service at this dealer and it is good. And now I am purchasing a new crosstrek and the whole deal has been way above average. I have used service at this dealer and it is good. And now I am purchasing a new crosstrek and the whole deal has been way above average. More
I Should have come here first. Told Peter what I was looking for and He got me what I wanted at a great price. It's been a pleasure working with them. The woman in the finance department broke her butt looking for and He got me what I wanted at a great price. It's been a pleasure working with them. The woman in the finance department broke her butt to get me the deal More
Excellent service !!would highly recommend the service Dept from setting the appointment to stopping off the car all the way to the email that my car was ready for pick up Dept from setting the appointment to stopping off the car all the way to the email that my car was ready for pick up More