Empire Subaru of Huntington

Great dealership and made my decision easy and never pressured me and took my time. Vinny was GREAT and made my overall decision even easier he wasn't pushy like other dealers that have dealt with and w pressured me and took my time. Vinny was GREAT and made my overall decision even easier he wasn't pushy like other dealers that have dealt with and would go back again to buy another vehicle from Vinny. More

Exceptional service from check-in to check-out Kept be informed while waiting. The only thing missing was refreshments. Oh I forgot to request a car wash. informed while waiting. The only thing missing was refreshments. Oh I forgot to request a car wash. More

Never pushy, never intimidating, never aggressive. Staff were patient, professional and courteous. The transaction process was smooth and dealer was able to answer any questions we had. Staff were patient, professional and courteous. The transaction process was smooth and dealer was able to answer any questions we had. More

In November of 2023 we purchased a 2024 Subaru Crosstrek from the Empire Subaru of Huntington. Throughout the process we were assisted by our Sales Consultant, Mr. Sharyar Asif, who was very pr Crosstrek from the Empire Subaru of Huntington. Throughout the process we were assisted by our Sales Consultant, Mr. Sharyar Asif, who was very professional and showed great knowledge in the Subaru car lineup. We are pleased with the service provided by Mr. Asif and happy with the new car. More

Service writer was attentive and well informed about my mechanical problems. The techs did an excellent job on my repair. No one tried to sell me unnecessary work. mechanical problems. The techs did an excellent job on my repair. No one tried to sell me unnecessary work. More

We recently purchased a Solterra from Empire Subaru. Everything was great. Vinny Rizzo and Vinny Ortolani helped us from start to finish. They were both very knowledgeable, professional and patient with Everything was great. Vinny Rizzo and Vinny Ortolani helped us from start to finish. They were both very knowledgeable, professional and patient with our many questions. Buying a new car can be a stressful experience, but we felt completely at ease and comfortable. The car is amazing and perfect for us. If you a looking for a car, we highly recommend this dealership. You will be in good hands. More

In 2020 I went to Empire Subaru to buy a pre owned, “certified “ Subaru Forrester. I sat with the sales men and was strongly encouraged to go the “Certified” pre owned as it would come with a 7 year, 1 “certified “ Subaru Forrester. I sat with the sales men and was strongly encouraged to go the “Certified” pre owned as it would come with a 7 year, 100,000 mile bumper to bumper warranty and paid extra for the electrical system of the vehicle. So by buying “Certified” it guaranteed me a warranty as good as buying new. This is what was verbally promised to me as I signed the 15 to 20 papers handed to me along with a handshake. I have owned the vehicle for 4 years. I bought the vehicle two weeks before the pandemic hit so it didn’t move for almost 2 years and as of right now has a little over 50,000 miles and 3 years left on my warranty…..or so I thought. I began having front end issues and called my dealer ship to bring it in and was informed that my warranty was up in 12/23, That the warranty that I paid for Started clicking not when I bought the car, but when the original owner bought it dating back to 2016 (my vehicle is a 2017) Please make sure you read the fine print, before signing anything no matter how overwhelmed or rushed you may feel. While what they did, by bald face lying to me with a handshake, they covered themselves legally in very small print in the paperwork. They were morally wrong and basically sold the original warranty twice and tricked me into adding electrical. Buyer beware, legally right does not add up to having integrity in business. I spoke to them and asked them to do the right thing and act on the good faith that handshake was suppose to represent, they choose to hide in the small print. Read everything. It cost me out of pocket close to 879.00 to have my car repaired and no rental to get to work costing me a days pay. A Rental was in my warranty. Just Beware and be aware More

your parts are low and I always need to wait for parts. I thought the supply line problems were solved. I thought the supply line problems were solved. More

I bought my Subaru about a year ago from Empire Subaru in Huntington. I had a great experience. I got a free oil change and that was a good experience too so I took it there for my next oil change. The servi Huntington. I had a great experience. I got a free oil change and that was a good experience too so I took it there for my next oil change. The service rep mumbled did I want the car checked out and I thought he said it was $88 so I said yes. Imagine my surprise when he told me my bill was $985. I was so upset but I paid it. I have thought about it since. It should not cost $985 for an oil change and a car check. Firestone checks your car for free. I feel ripped off and taken advantage of. I will never go there again. I am very disappointed. More

Exceptional service department. Vinny, Jason, Rich and whole staff are dedicated professionals who listen and ready give the customer a clear easy to understand repair and mainten Vinny, Jason, Rich and whole staff are dedicated professionals who listen and ready give the customer a clear easy to understand repair and maintenance solution to all our Subaru automobiles. More