
Empire Pre-Owned Superstore
Swansea, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 194 reviews
Donna was nice to deal with. Car was dropped off at our house on a Friday night. On Saturday I noticed that the taillight that was to be replaced was replaced with the wrong one Car was dropped off at our house on a Friday night. On Saturday I noticed that the taillight that was to be replaced was replaced with the wrong one - not even close. The technician told the sales staff it was not the correct one and they still delivered it. They would not fix this issue. I replaced the light with the correct one and they would not reimburse me for the part or my labor. Also beware of the listed price you can see online does not include $3000 fee they tried to add on. BEWARE More
Donna Foley was extremely efficient and professional I would recommend her for all your future car buying needs. would recommend her for all your future car buying needs. More
Mike was the greatest! Donna helped with making sure we understood the process to rate Mike so high. He was service all the way. Donna helped with making sure we understood the process to rate Mike so high. He was service all the way. More
I had gone in for my 1st oil change since purchasing my vehicle. Everything went well the team that day were very professional and friendly as well. vehicle. Everything went well the team that day were very professional and friendly as well. More

Donna was amazing along with Eric and Scottie making the deal work for me. There was no pressure and truly explaining everything fully. I. will be back in future and recommend Donna and Empire Preowned! Th deal work for me. There was no pressure and truly explaining everything fully. I. will be back in future and recommend Donna and Empire Preowned! Thanks again :) More
Just purchased my new car from them a few days ago. Donna was friendly, very helpful and easily reachable throughout the sales process. I would highly recommend Donna to anyone looking for a new car! Donna was friendly, very helpful and easily reachable throughout the sales process. I would highly recommend Donna to anyone looking for a new car! More
the sales transaction went good. Salim was very helpful and everyone is very friendly. I am happy with the service Salim was very helpful and everyone is very friendly. I am happy with the service More
Donna was genuine and was great to work with. We will referring people to her. We will referring people to her. More

Donna was amazing, I pulled into the lot on a snowy day but still was greeted instantly and offered coffee. We sat down, she checked me in and knew why I was there so I didn’t need to rehash my needs. I ex but still was greeted instantly and offered coffee. We sat down, she checked me in and knew why I was there so I didn’t need to rehash my needs. I explained I wanted a trade and this specific car and she was very patient, knowledgeable, worked through some concerns with me, went along on a great test drive and helped me get a great deal. More