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Empire Nissan of Hillside - Service Center
Hillside, NJ
2,626 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,626 Reviews of Empire Nissan of Hillside - Service Center
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August 31, 2018
Outstanding service! Great service done on my 2012 Nissan Xterra. They took care of the problem and my car is running like new. I’m very pleased with the wonderful work th Great service done on my 2012 Nissan Xterra. They took care of the problem and my car is running like new. I’m very pleased with the wonderful work they did! From now on I will always be going to bring my Xterra to them. THANKS A MILLION! More
by fuehrerleti
Verified CustomerEmployees Worked With
Chris Granado
August 31, 2018
Not the customer service but the work I got done I paid for detailing which was not done at all. I even showed it to the advisor who I first spoke to when I came for my oil change. The job was horrib I paid for detailing which was not done at all. I even showed it to the advisor who I first spoke to when I came for my oil change. The job was horrible More
by JANJAYLAWRENCE80
Employees Worked With
Jose on Route 22
August 31, 2018
Poor service outcome The service provided was an oil change, however, the very next day the oil light came on indicating I need oil. Will be bringing car back. The service provided was an oil change, however, the very next day the oil light came on indicating I need oil. Will be bringing car back. More
by BELINDAWASHINGTON43
Employees Worked With
I don't know, my son brought the car there.
August 30, 2018
A Calm Experience The staff were well informed about what direction I could take to ensure that my vehicle was working properly. We discussed prices and discounts that The staff were well informed about what direction I could take to ensure that my vehicle was working properly. We discussed prices and discounts that could be applied. I felt the staff had my best interest at heart. More
by GHEYABUTLER
Employees Worked With
Tom C
August 28, 2018
Service And Sales experience I had a service appointment for an oil change on Sat during this time I went over to your sales department to inquire about my lease trade in. Not onl I had a service appointment for an oil change on Sat during this time I went over to your sales department to inquire about my lease trade in. Not only did I sit there for 6 hrs to be told I had to wait until Monday I was told I had to pay $210. for a battery that should still be under warranty. I will not be doing business with this location again More
by TARIEKAM37
Employees Worked With
Isaiah and Bradly, Bradley is a new employee he was very friendly. However he was not given good direction.
August 28, 2018
Awesome experience with this service department Everyone was efficient and courteous, made me feel like a valued customer. Had some hiccups making the appointment but we finally got it together. Tha Everyone was efficient and courteous, made me feel like a valued customer. Had some hiccups making the appointment but we finally got it together. Thanks to the team. More
by MANTHONY3
Employees Worked With
Cassandra Rene
August 28, 2018
Great service! We went in knowing exactly what we wanted and they had the exact car that we saw on their website on their lot. Expect to be there for some hours as i We went in knowing exactly what we wanted and they had the exact car that we saw on their website on their lot. Expect to be there for some hours as it takes time to process everything. It didn’t feel too long but purchasing a car isn’t going to be quick as it takes time to finalize everything. Overall the employees at Nissan all were helpful, friendly, and diligent. I def recommend this place! More
by NICOLEBANKS4
Employees Worked With
Joe Cavallaro, James Cavallaro
August 24, 2018
VERY good You guys are the best, I have been using this branch for three and have no regrets, the workers are Informative and helpful and always willing to help You guys are the best, I have been using this branch for three and have no regrets, the workers are Informative and helpful and always willing to help. More
by Bentley 1
Employees Worked With
Cris
August 24, 2018
Unsatisfied customer I am not pleased with the services provided by Nissan. Leased my 2018 Nissan Rogue on July 6, 2018 and have been back and forth to dealership for rep I am not pleased with the services provided by Nissan. Leased my 2018 Nissan Rogue on July 6, 2018 and have been back and forth to dealership for repairs for the same 2 repairs. It's becoming a nuisance. My car is currently at the dealership once again and still i am told parts needs to be ordered and u will drop car off AGAIN. This is my 3rd purchase with this dealership. Never had any issues before this purchase. I will not return to this dealership to renew my lease. More
by LATOYAC
Employees Worked With
Issue is not with service reps. Isaiah cant remember other names
August 24, 2018
Ecxellent The service was great, the representative was polite and friendly. I answered some questions and he explain very good for me, and finally my car was r The service was great, the representative was polite and friendly. I answered some questions and he explain very good for me, and finally my car was ready in reasonable time. More
by YUNYAD82
Employees Worked With
Cassandra Rene, Rich Padilla, Carlos Freitas
