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Empire Nissan of Hillside - Service Center
Hillside, NJ
2,626 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,626 Reviews of Empire Nissan of Hillside - Service Center
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October 10, 2018
Great Service Friendly and courteous service They get you in-and-out at the time they said they would and they costly periodically check on you in the meantime love Friendly and courteous service They get you in-and-out at the time they said they would and they costly periodically check on you in the meantime love this place More
by keys531shielab
Verified CustomerEmployees Worked With
Chris Parks, Cassandra Rene
October 10, 2018
Unsatisfied I feel the dealer is stealing my money...this is the second time that I paid for a service and the technicians say they did a job they never really di I feel the dealer is stealing my money...this is the second time that I paid for a service and the technicians say they did a job they never really did.. This damages the operations of my car .I believed in the honesty of the dealer for that reason I wold not let anyone else touch my car only yours technicians. More
by TATAURO18
Employees Worked With
Nicole Granados
October 09, 2018
Nissan Airbag Recall I came in today to have my airbags replaced as part of a national recall. A staff member dropped me back at home. I was totally pleased with the servi I came in today to have my airbags replaced as part of a national recall. A staff member dropped me back at home. I was totally pleased with the service and the courteous, professional staff. More
by THOMAS640
Employees Worked With
Milagros Salas
October 09, 2018
Professional Mr. Patrick went above and beyond to take care of me and my car and I was impressed with the way he handled my visit. Thank you very much Patrick Mr. Patrick went above and beyond to take care of me and my car and I was impressed with the way he handled my visit. Thank you very much Patrick More
by RODRAF
Employees Worked With
Pat Didomemnico
October 09, 2018
"Still #1" I've been a customer since 2011. This is my car's home! I look for top service the way they want me as a customer. The change in employees lately has I've been a customer since 2011. This is my car's home! I look for top service the way they want me as a customer. The change in employees lately has become a whole lot better. They make sure the service rendered, is the service I expect, plus. Good job! More
by EZELLA.HARRIS
Employees Worked With
Dave Tober, Cassandra Rene, Nicole Granados, Carlos Freitas, Anthony Lopez, Dana Sisakova
October 09, 2018
Service sucks! I had a check engine light on my car and took it to get checked out. How the xxxx does it take 4 days to tell me there's nothing wrong with the car. T I had a check engine light on my car and took it to get checked out. How the xxxx does it take 4 days to tell me there's nothing wrong with the car. Then when I tried calling my service advisor like 8 times with voicemails i couldn't get a call back. I had to go to the dealer to ask him where going on. I found my car sitting outside not even being tend to. I wouldn't recommend anyone going here until they get their xxxx together SMH. More
by Reef6
Employees Worked With
Tom
October 08, 2018
Lack of Communication I call on Friday spoke with the service department. The lady gave me an appointment for Monday . I park the car Sunday . So I call Monday nobody knew I call on Friday spoke with the service department. The lady gave me an appointment for Monday . I park the car Sunday . So I call Monday nobody knew nothing . Nissan call me an stayed I miss my appointment . I explain to he that my car been part there since Sunday . I stop there on Thursday an spoke with Jose . Then I told him My car been week . He told me someone will look at it he was sorry for the delay . Then he told me that I can reach him thru text . That was not true . I called service center . They was clueless . I said never again I will deal with Nissan Rt22 More
by TIGER23GAP
Employees Worked With
Jose service department.
October 08, 2018
I dont recommend EDIT I wouldn't recommend. May you will have a better experience then I did but this is my first car buy experience with a car dealer and it was bad from w I wouldn't recommend. May you will have a better experience then I did but this is my first car buy experience with a car dealer and it was bad from when they forced me into a car they I didnt want and over charged me for services. And now they keep calling me about buying my car back and basically getting me a new loan for probably a even worse car. If you are a first time buyer or dont have perfect credit stay away especially from Grimey Herold. Gio took care of some things for me but the service staff always has a attitude with me. Again I dont recommend Edit: last time I'm changing this. They said they would fix the situation but lied and fixed nothing. Back to the original 1 star. More
by ALJALILWILLIAMS
October 05, 2018
Professional and helpful Very helpful and nice staff. I came in to fix a broken seat belt and and was informed I needed a new engine belt as well because the old one was about Very helpful and nice staff. I came in to fix a broken seat belt and and was informed I needed a new engine belt as well because the old one was about to break. Definitely saved me from a disaster. More
by ALLIANITA75
Employees Worked With
Rich Padilla, Carlos Freitas
October 04, 2018
quick and effiecient service spoke to Dave Tober, very courteous, no pressure to buy. very positive experience in service Department. Job done very timely and was given recommend spoke to Dave Tober, very courteous, no pressure to buy. very positive experience in service Department. Job done very timely and was given recommendations on the car More
by baje
Employees Worked With
Chris Granados, Dave Tober
