Empire Nissan of Hillside - Service Center

Hassel 2 hours plus for a tire change....since I got my lease car the warning ligth was on low tire pressure...I was told after few miles it was go away....a 2 hours plus for a tire change....since I got my lease car the warning ligth was on low tire pressure...I was told after few miles it was go away....a week later I went back ....they found I nail in the front tire.....left with the warning ligth still on....another week went by ....went back yesterday...they found another nail in the rear tire....they tried to sell me ....after another hour they did the right thing replace it... More

Thanks for good quality and timely service. I received good quality and timely service. The Service Advisor, Dana was professional and courteous. The Service waiting area was clean and comfort I received good quality and timely service. The Service Advisor, Dana was professional and courteous. The Service waiting area was clean and comfortable. Thank you More

Me gusto Me atendió Elio ramos fue un excelente vendedor muchas gracias la a ten ion que me dieron fue muy buena muchas gracias fue una esperiencia bonita Me atendió Elio ramos fue un excelente vendedor muchas gracias la a ten ion que me dieron fue muy buena muchas gracias fue una esperiencia bonita More

Service Visit Came in for an oil & wiper change and also ended up doing the break fluid. Chris kept me informed via text and verbal. I was actually shocked when h Came in for an oil & wiper change and also ended up doing the break fluid. Chris kept me informed via text and verbal. I was actually shocked when he told me I was getting my car washed......the car was also vacuumed. Thanks!! More

Excellent!!! Brought my car in to diagnose due to check engine light, they found the problem right away and fixed. The service advisor is helpful and provided me a Brought my car in to diagnose due to check engine light, they found the problem right away and fixed. The service advisor is helpful and provided me a loaner. More

Service was good staff was very helpful. The service was great the staff was very helpful Will,be using Nissan of Hillside for all of my future service needs. Thanks again for all your help The service was great the staff was very helpful Will,be using Nissan of Hillside for all of my future service needs. Thanks again for all your help and effort. More

Good service. Long wait I had an appointment for 4 PM. I arrived at 3:45. I didn’t leave the service center until 7:30. It was not a good experience especially seeing people I had an appointment for 4 PM. I arrived at 3:45. I didn’t leave the service center until 7:30. It was not a good experience especially seeing people who arrived after me leave before me. More

Good Service. Service was easily scheduled and completed within the time frame as promised. Everyone was polite, friendly, and professional. Was treated very well Service was easily scheduled and completed within the time frame as promised. Everyone was polite, friendly, and professional. Was treated very well. The waiting room is well kept and accommodating. No issues noted. More

Great sales rep helped with my tires. Isiah helped me with my tires and did above and beyond to help. Great job and thank you again Isiah for the help and appreciate everything. Isiah helped me with my tires and did above and beyond to help. Great job and thank you again Isiah for the help and appreciate everything. More

Tries to scam you out of money I have a Rogue that has less than 50k miles. While on a long road trip I had several issues with transmission noise and car slowing down on the highwa I have a Rogue that has less than 50k miles. While on a long road trip I had several issues with transmission noise and car slowing down on the highway due to some issue. Took the car in to the dealership when I got back. They said I need to change my transfer case and wanted $3200 for it. I went online and checked and there's actually a TSB issued by Nissan and NHTSA for the same exact issue that I'm having and there's no mention of replacing the transfer case. There's a issue with transmission heating so they need to install a transmission cooling unit. They did not even bother to check on any of that. Charged me $140 for the fake diagnosis. More