Empire Nissan of Hillside - Service Center

Everyone was awesome I came in pretty stressed out after losing my transmission on the parkway. Everyone helped put me at ease and get everything taken care of. The guys i I came in pretty stressed out after losing my transmission on the parkway. Everyone helped put me at ease and get everything taken care of. The guys in the shop were great. Dana was an amazing partner in getting me through the process of getting my car repaired. And Paco in sales did not try to take advantage of me and force me into a new car. I didn’t catch her name but even the rental coordinator was super friendly and helpful. I have not had great car dealership experiences but this was amazing. Thank you. More

Very good experience People are nice and know what they are doing. They are attentive to customer and respond quickly to their concerns. They also update customers about t People are nice and know what they are doing. They are attentive to customer and respond quickly to their concerns. They also update customers about their service progression More

Basic oil change Straight & to the point. Danny handled everything. No drama. Was a pleasure to bring my car in for service. Invoice was exactly what was represented. Straight & to the point. Danny handled everything. No drama. Was a pleasure to bring my car in for service. Invoice was exactly what was represented. Didn’t go overboard with suggestions. More

Service group Wonderful team. They made me comfortable and everything was done promptly. The time given was exact and they did everything courteously and while smil Wonderful team. They made me comfortable and everything was done promptly. The time given was exact and they did everything courteously and while smiling at all time. More

Great service My service advisor was patrick, he was very helpful, respectful, stayed on top of things, and kept me informed the entire time my vehicle was there. M My service advisor was patrick, he was very helpful, respectful, stayed on top of things, and kept me informed the entire time my vehicle was there. My past experiences here at this dealer were not good ones, but patrick made sure this visit was handled better and the issue was addressed. More

Service department They resolve my issue in a timely manner.litsen to my concern .and,treated me with respect,i Isaiah Groomes agreat service advisor I will ask for hi They resolve my issue in a timely manner.litsen to my concern .and,treated me with respect,i Isaiah Groomes agreat service advisor I will ask for him in the future. More

Great Service Good service and comfortable waiting area. Professional service people and courteous. Work on my car was done at a reasonable time while I waited. Ve Good service and comfortable waiting area. Professional service people and courteous. Work on my car was done at a reasonable time while I waited. Very satiz More

Horrific By far the worst service experience of my life. Robert and Chris should be fired. I will total my car just so I never have to go there again. A total By far the worst service experience of my life. Robert and Chris should be fired. I will total my car just so I never have to go there again. A total nightmare More

Great Service My experience was good. Great customer service. and all done in a timely manner. I was notified through out my visit and given a person of contact for My experience was good. Great customer service. and all done in a timely manner. I was notified through out my visit and given a person of contact for any questions. More

Very good and clear Excellent job and accuracy I really do not like to write anything, all I can said is I love the way service is done in my car Excellent job and accuracy I really do not like to write anything, all I can said is I love the way service is done in my car More