Empire Nissan of Hillside - Service Center

Great service! I was helped quickly. They did everything to assist. Utilized the coupons I had with no problem. Updated me on how my car is doing and what may need s I was helped quickly. They did everything to assist. Utilized the coupons I had with no problem. Updated me on how my car is doing and what may need service next time. They also offer snacks or water, very hospitable. More

A very compassionate time. I came in the place for the first time at this location and I was unsure what to think. I knew I needed some important repairs and I was worried becau I came in the place for the first time at this location and I was unsure what to think. I knew I needed some important repairs and I was worried because I was bleeding dry with money I had lost in a scam. The last place I had went for repairs was in East Rutherford and the guy just bled me dry. This was different and while I still needed to pay, the advisor helped me be at ease. More

Excellent service Our service rep was very nice and service was quick! Even helped us with using our auto start! Would recommend this service dept. For your service nee Our service rep was very nice and service was quick! Even helped us with using our auto start! Would recommend this service dept. For your service needs. More

Great service . Had everything explained to me. Also, was informed that one can finance their service bill in monthly payments of six or twelve months. Great option . Had everything explained to me. Also, was informed that one can finance their service bill in monthly payments of six or twelve months. Great option to have. More

Service Review I went to the dealership for an oil change and they also handled a recall issue. The employees were friendly and professional. They also updated me th I went to the dealership for an oil change and they also handled a recall issue. The employees were friendly and professional. They also updated me throughout my wait regarding the progress of the job. More

Tires I was very satisfied with the service I did not had along wait my service guy which is Chris updated me I must say to Chris keep up the good w I was very satisfied with the service I did not had along wait my service guy which is Chris updated me I must say to Chris keep up the good work . Very efficient and understanding I told him I had to get to work and did the best Thank you Chris. More

They fixed the problem and were very nice. Had a problem with my AC, had to wait 2 days for them to order and get the part. Then took my car in at 7:40 AM and it was done by 12PM. Everything Had a problem with my AC, had to wait 2 days for them to order and get the part. Then took my car in at 7:40 AM and it was done by 12PM. Everything was covered by warranty, they were very nice and very attentive. Definitely recommend. More

Work perfromed and Danny was excelent Service tech Danny was excellent, thorough, helpful and work performed to spec. It was completed on time as commited Thank you for your professionali Service tech Danny was excellent, thorough, helpful and work performed to spec. It was completed on time as commited Thank you for your professionalism and all your help More

Services was too long I came in for oil change and tire rotation then the rep told me about the recall of the camera and I asked him how long that would take he said 45 mi I came in for oil change and tire rotation then the rep told me about the recall of the camera and I asked him how long that would take he said 45 mins and my total estimated wait time would be 1.5 h. I express to him that I just got off from work and needed to be outta there before 12noon. I ended up leaving after 1pm that was very disappointing to me and waste of time. So I wasn’t very happy. More

Key Fob Programming Staff was nice. Scheduling was atrocious. I waited 2.5 hours for something that could have been done in less than half of that time. Absolutely unprof Staff was nice. Scheduling was atrocious. I waited 2.5 hours for something that could have been done in less than half of that time. Absolutely unprofessional. I will not be returning. More