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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews

2,626 Reviews of Empire Nissan of Hillside - Service Center

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December 09, 2019

Thanks to the ones who was able to help My experience at Rt22 Nissan went from a 50% to 10% am not happy with my experience,speaking with the GM ,mr Cruz makes me feel like a step child ,w More

by HEADPHON30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris , Cassandra Rene
Dec 09, 2019 -

Empire Nissan of Hillside responded

Thanks for providing us with your honest feedback concerning your recent visit at our Route 22 Nissan Dealership. To receive help with any Service concern, please contact Cassandra Rene, our Customer Relations Coordinator at 908-964-8700, extension 255 or by email at crene@route22nissan.com. Thanks again for choosing Route 22 Nissan to assist you with all of your automotive needs and we hope that you have a fantastic day!

December 09, 2019

Very disappointment I went for flat tire fix to this service center . After 1 hour 30 minutes waiting they said it's fixed. But when I started for home , flat tire signs More

by Mohdarif327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick, Ignazio Giuffre, Mike DelaCruz, Cassandra Rene
Dec 09, 2019 -

Empire Nissan of Hillside responded

Mr. Mohammed, for immediate help with any service concern, please contact Cassandra Rene, Service Customer Relations Coordinator, at 909-964-8700, extension 255 or by email at crene@route22nissan.com. Thanks and I look forward to speaking with you soon. Have a good day Sir.

December 09, 2019

Awesome service Very accommodating & fast service, even on a Saturday when it is a busy day. TV, snacks & warm drink available while waiting for service which was a p More

by JESS.SANTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Reyes
Dec 09, 2019 -

Empire Nissan of Hillside responded

Thanks for letting us know that you were satisfied with your recent visit at our Route 22 Nissan Dealership and also for choosing us to assist you with all of your automotive needs! We hope you have a fantastic day!

December 09, 2019

My Service I bought my car at Nissan Rte 22 Hillside and I’ve always taken it there to be serviced. They always do a great job and are very knowledgeable and al More

by silva012006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thomas, Cassandra Rene
Dec 10, 2019 -

Empire Nissan of Hillside responded

Thanks for letting us know that you were satisfied with your recent visit at our Route 22 Nissan Dealership and also for choosing us to assist you with all of your automotive needs! We hope you have a fantastic day!

December 06, 2019

New battery Came in to check if I needed a new battery, turns out I did and Isaiah was very helpful & informative. He made sure I got the best service. Thank yo More

by CHANCHANA02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah
Dec 06, 2019 -

Empire Nissan of Hillside responded

Thanks for your great Route 22 Nissan service review. Have a wonderful day!

December 06, 2019

Nissan service I am very happy with the service I was provided by Route 22 Nissan my pathfinder is running great I windows fixed my air condition dial light works an More

by Q54zoom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignazio Giuffre
Dec 07, 2019 -

Empire Nissan of Hillside responded

Thank you for allowing Route 22 Nissan to provide you with a great service visit experience. Have a wonderful day!

December 05, 2019

Always quick and professional Since day one it has always been a pleasant experience. I look forward to returning again when it is time to upgrade my vehicle. Many thanks More

by EDRAM143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Empire Nissan of Hillside responded

Thanks for your wonderful comments and we appreciate them. Have a great day!

December 05, 2019

Service was great shuttle bus pick me up brought me home tak I would go back there again anytime service was excellent have a happy holiday and God bless can't wait to go back and trade in my car in about a few More

by HERIBERTOSANTIAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jethro Altenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Jr Nwaigwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lionel, Elio Ramos, Eric Kaplan, Melina Rodriguez, Carlos Freitas, Luis Bolanos, Herbie Ramirez
Dec 05, 2019 -

Empire Nissan of Hillside responded

Thanks for allowing Route 22 Nissan to give you a great service visit experience. Have a wonderful day!

December 04, 2019

Good service I brought the car in for an oil change, and recall on the rear camera. They took the car I checked in with Dana, and my car was ready in about an hour More

by JoeA43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana in the service dept. , Dave Tober
Dec 04, 2019 -

Empire Nissan of Hillside responded

Thanks for sharing with everyone how good your recent service visit was with Route 22 Nissan. Have a wonderful day!

November 30, 2019

Excellent customer service I really appreciated Dan calling me throughout the day to keep updated on what was going on with my car. He explained to me in details all the things More

by JAJR22183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Harden
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