Empire Nissan of Bay Ridge

I had a great experience at Bay Ridge Nissan when returning my lease. The manager Akeem Bedward helped me through the process immediately and efficiently, as well as showed me other cars as replaceme returning my lease. The manager Akeem Bedward helped me through the process immediately and efficiently, as well as showed me other cars as replacement options. The customer service as soon as I walked in the door was impeccable and I would definitely come back, thank you Akeem! More

Absolutely amazing! They were very helpful. I want to give a special shoutout to Mr. David Rivera Jr. He was so kind and patient through the entire process. If he is hel They were very helpful. I want to give a special shoutout to Mr. David Rivera Jr. He was so kind and patient through the entire process. If he is helping you, you’re in good hands! More

David Rivera Jr was an amazing dealer. Our quotes were not lining up with what we could afford and he made sure we got prices we were satisfied with at the end of it all. Great Great deale Our quotes were not lining up with what we could afford and he made sure we got prices we were satisfied with at the end of it all. Great Great dealer. More

Thank you Albin this is the 2nd car I bought from him unbeatable service highly recommend this place unbeatable service highly recommend this place More

Thank you Albin for the 2nd car! This is the 2nd car I bought from Albin and the service is unbeatable ! This is the 2nd car I bought from Albin and the service is unbeatable ! More

I’m gladly appreciate working with Akeem Bedward he provided exceptional customer service and was very patient with my purchase provided exceptional customer service and was very patient with my purchase More

Youssef Abdelmeguid Was really amazing and knowledgeable. He helped me transition from my previous lease to my new one so seamless. I have some questions and he answered all of them. He helped me transition from my previous lease to my new one so seamless. I have some questions and he answered all of them. More

Come in they say it'll be a couple hours to determine what's wrong with the vehicle. After just over 2 hours I received an update they are working on the car to determine why my sensors are yet again not what's wrong with the vehicle. After just over 2 hours I received an update they are working on the car to determine why my sensors are yet again not working on my brand new 2024 Altima. Took a stroll outside to get some fresh air after that update and saw the car parked outside under the expressway. They haven't even seen the car yet. Went back to find out if they are working on the car and then he tells me the workers are on lunch but they are working on it. That's when I told him they are not working on it because its parked outside. Took my keys and got outta there. People have lives. If Saturday was booked up, then schedule me to come in another day. I think that's simple enough. Based on that lie I'm very skeptical if I should even go there since I had to pay for the 1st collision sensor issue ($800). Now a colleague of mine is saying they too have to pay for a collision sensor issue on their Altima and it was quoted ($3,000). What's the point of buying a new car to escape trips to the mechanic if I'm already on my second trip for the year? Can't wait to trade this crap in for a Chevy. Never had issues with them so I'm going right back to them. STAY AWAY FROM NISSAN!!! More

I’m very happy with the attention I got drom empire nissan specially with Alli Ellhajsleiman that he give to me all his time and hope with my new nissan thank you all od you, I’m happy. nissan specially with Alli Ellhajsleiman that he give to me all his time and hope with my new nissan thank you all od you, I’m happy. More

Great service would definitely go back again for future purchases. Definitely recommend Tayler he was great! purchases. Definitely recommend Tayler he was great! More