Empire Mazda of Green Brook - Service Center

I had a serious engine light issue just when I needed to mange some business appointments. I did not have an appointment but I decided to go anyway to the service department. I explained my problem to Meg mange some business appointments. I did not have an appointment but I decided to go anyway to the service department. I explained my problem to Megan Dolce and despite no appointment, she promised to get a tech to check out the problem as soon as possible. I explained my business appointments waiting for me that day and the next, she said "no problem, let me work out a loaner for you". Later that day, I got the tech's response and the repair quotes. I contacted Megan and I explained that I could get back mid day the next day. "No problem". As planned, I arrived mid day the next day to have the work done. Megan explained that the tech would need til the next day to finish the work. I asked what do I do for a car. "No problem, hold onto the loaner til midday tomorrow when your car will be ready." True to her word, the car was ready midday the next day. "No problem!" Thanks, Megan! More

Dealership is very well run. Service is on-time and fast. They even text a narrated video of the tech working on your car. Nice waiting area, Megan Dolce was very professional an Service is on-time and fast. They even text a narrated video of the tech working on your car. Nice waiting area, Megan Dolce was very professional and helpful. More

The dealership service department operators every well. The staff is very pleasant and professional. Thank You for Great Service and the waiting area is very clean. The staff is very pleasant and professional. Thank You for Great Service and the waiting area is very clean. More

I have been servicing my vehicles at this dealership for more than 20 years! Megan Dolce is very knowledgeable and helpful with telling me my options for todays appointment. Also my vehicle technician has more than 20 years! Megan Dolce is very knowledgeable and helpful with telling me my options for todays appointment. Also my vehicle technician has sent me a video of my cars evaluation from the beginning to the end of Servicing! Nice job Empire Mazda of Green Brook! More

Dealership is courteous fast and good communication . It was clean and agents were very friendly. It was clean and agents were very friendly. More

It was clean quick, kind and good location. Showing their work with video was so helpful Showing their work with video was so helpful More

Service adviser Megan Dolce went above and beyond from scheduling a fast appointment to keeping me apprised through every step of the repair. In a world where good service is never expected, Megan was the scheduling a fast appointment to keeping me apprised through every step of the repair. In a world where good service is never expected, Megan was the exception with her communication skills and her customer service. Can’t say enough about my experience because of her. More

Megan Dolce assisted me that day and was super helpful throughout the service and during the pickup. throughout the service and during the pickup. More

Hello. Very attentive and customer oriented staff. I have never regretted using this service center. Special thanks to the service advisor Megan for her pat Very attentive and customer oriented staff. I have never regretted using this service center. Special thanks to the service advisor Megan for her patience, communication and prompt organization of my CX-50 repair! Thank you. More

They get the job done within the time frame they quote and get it done right. They are very consumer friendly. As far as car dealers go, this is a great Service Department! and get it done right. They are very consumer friendly. As far as car dealers go, this is a great Service Department! More