Empire Mazda of Green Brook - Service Center
Green Brook, NJ
78 Reviews of Empire Mazda of Green Brook - Service Center
Great experience with Empire. Though some of the parts took some time to procure (no fault of the dealer) they made accommodations for a loaner car and had me on my way. Staff w Though some of the parts took some time to procure (no fault of the dealer) they made accommodations for a loaner car and had me on my way. Staff was friendly ..knowledgeable and my car is running great! More
Megan Dolce is a fantastic service advisor! She is so understanding and helpful at all times. She goes that extra mile to make sure you are completely satisfied. She is one of the reasons I o She is so understanding and helpful at all times. She goes that extra mile to make sure you are completely satisfied. She is one of the reasons I only buy Mazda! More
Janet Campora went above and beyond to ensure my service experience was great. She was super helpful, very nice, knowledgeable and very responsive. experience was great. She was super helpful, very nice, knowledgeable and very responsive. More
Michael Neglia was able to reassure me my vehicle was being serviced properly. My experience at empire Mazda in green brook has been excellent. being serviced properly. My experience at empire Mazda in green brook has been excellent. More
Service was done in the time noted at a competitive price. The atmosphere was relaxing and had drinks available with free WiFi. Megan my service provider keep me abreast of the work and I received a te price. The atmosphere was relaxing and had drinks available with free WiFi. Megan my service provider keep me abreast of the work and I received a text with what work was needed and gave me options to allow the work I approved to get done. More
Everything was fine although they didn’t tell me beforehand that usually at 20,000 miles is when you do your air conditioner, but I did not. My air conditioner is working fine however when it came t beforehand that usually at 20,000 miles is when you do your air conditioner, but I did not. My air conditioner is working fine however when it came time to pay because all I had with me was my credit card and I did not know there was a 3% surcharge which I told them they should let people know when they make their appointment and every time they send a notification that you service is coming up. It is unfair and outrageous that they’re charging 3% because they’re a dealership and they make way more money than these little mom and pop shops that don’t charge 3%. I thought it was just pretty greedy. The work that they did was fine. More
Empire Mazda has the best service department I have ever dealt with. Our service adviser Megan Dolce goes above and beyond to provide excellent service. We know we are in good hands. She not only takes care dealt with. Our service adviser Megan Dolce goes above and beyond to provide excellent service. We know we are in good hands. She not only takes care of our car but she also takes care of us. She makes the experience smooth and easy. Thank you Megan!!!! More