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Empire Mazda of Green Brook
Green Brook, NJ
199 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 199 reviews
September 10, 2023
This was my first car buying on my own and I could not be more grateful for Mohamed Ali. He was very patient, kind, and understanding with everything. He made my car buying experience easy and reassuring. If more grateful for Mohamed Ali. He was very patient, kind, and understanding with everything. He made my car buying experience easy and reassuring. If anyone is looking to buy a car from Mazda or Toyota in Green Brook, I highly recommend Mohamed hands down! He’s the best! More
by tmendoza27
Employees Worked With
Mohamed Ali
September 06, 2023
This issue has been resolved. I have removed the original post. I also few days ago, updated the google review to indicate so. Thanks I have removed the original post. I also few days ago, updated the google review to indicate so. Thanks More
by temp_in_ny
Employees Worked With
Ezzat Megaly, Jeff Bradley, Wayne Schey
August 04, 2023
I had a very pleasant experience in buying a certified preowned Mazda at Empire Automall in Greenbrook. I went there, looking for a specific car and salesman Mason was able to help me. He made the proces preowned Mazda at Empire Automall in Greenbrook. I went there, looking for a specific car and salesman Mason was able to help me. He made the process quick and easy and very simple to understand! There was no pressure at all, and he answered all my questions to my complete satisfaction. He even preset my radio and synced my phone! It was the best experience I ever had buying a car! Thanks Mason! More
by rockiclarke
Employees Worked With
Mason Nix and Abanoub Issa
November 21, 2021
Visited this dealer twice in same day to buy car for college student. On second visit, we wanted to test drive car. Picked the car. Sam had keys in hand and got drivers license info but started his h college student. On second visit, we wanted to test drive car. Picked the car. Sam had keys in hand and got drivers license info but started his hard sell. Said we had to agree to financials first but would only give us loan numbers - not actual price of car. Then said he needed to do credit check, which was fine, but I told him we weren’t buying a car without ever driving it. He disappeared to see manager again. When he returned, he said the car was now not available to test drive. Total waste of time. More
by Timothy McFadden
Employees Worked With
Sam
September 27, 2020
Brought my daughter here to turn in an expiring Mazda lease and buy/lease a new. After being reassured by the salesman(Sam) that they would “definitely” be able to work with us on the mile overage, it w lease and buy/lease a new. After being reassured by the salesman(Sam) that they would “definitely” be able to work with us on the mile overage, it was hours later that we learned the management team would not honor the promise. A waste of an afternoon. Disappointed!! More
by Weitmom
Employees Worked With
Sam
May 10, 2018
Best car purchasing experience I’ve ever had Whenever you go to a car dealer you prepare yourself for anything from being ignored or swarmed by sales reps with things going downhill from the Whenever you go to a car dealer you prepare yourself for anything from being ignored or swarmed by sales reps with things going downhill from there I have learned from many experiences to do as much research as possible and look at dealer inventories before entering any dealership. I drove 50 miles to Crystal based on inventory and some word of mouth recommendations. I was met by the sales manager Dave who referred me to Jorge Salazar I showed them my interest in 2 similar cx 5 Grand touring. They copied my license and I was test driving within 15 minutes while they evaluated my trade. After test driving I was still unsure and asked to try the first car again. No issues alt all and they were pretty busy. We went inside to the negotiating part of the process. I asked for a unreasonable price to start and they came very close. I took that deal (which would be considered a Great deal on the other site). They then gave me a better than expected deal on my trade. I asked when I could pick up the car and they told me it was being prepped and it would be ready momentarily. WOW! I then went to the finance department where Fady and Chris Vitulano were as professional and courteous as everyone I encountered in my 2 hour experience. That’s right actually just under 2. Hours. My son will be getting his license next year and I will definitely be back. Go in and ask for Jorge. More
by Murrydcop
Employees Worked With
Jorge Salazar , David Zuniga
April 12, 2018
Very bad dealer Before you buy the car... you are Mr afther that they don't know you..this people promise everything before you buy..so before sign check everything Before you buy the car... you are Mr afther that they don't know you..this people promise everything before you buy..so before sign check everything More
by Jose Moya
Employees Worked With
Alex Gimenez
July 19, 2017
inconsiderate and unresponsive I spoke to someone from the parts department who told me it would cost $50.00 to have a programmable key made. I asked if I needed an appointment and I spoke to someone from the parts department who told me it would cost $50.00 to have a programmable key made. I asked if I needed an appointment and he transferred me to service. After several minutes on hold I was prompted to leave a message with my name and number (because my call was important to them). I left a message at 11:10 AM and they never called back. Eventually, I drove there and was told that the key was $50 and the programming another $125. The man at the entrance desk was cordial which is why I gave the star. The service department has not called back a day later. More
by Anthony S.
Employees Worked With
Barre Mizak
