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Empire Hyundai of New Rochelle
New Rochelle, NY
1,118 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,118 reviews
September 21, 2015
Read the Yelp..proven scam artist They never paid off the loan to the car i traded in. My credit is going down everyday and i am forced to pay on 2 cars. I cant even get my old car bac They never paid off the loan to the car i traded in. My credit is going down everyday and i am forced to pay on 2 cars. I cant even get my old car back even though i am responsible for the payments..It is a known scam amongst shady dealerships. Police .attorney general.dmv are now getting involved. have already called twice and got 2 different excuses. 1st guy said they never mailed my payment in because you all were audited and things got messed up there. The 2nd guy said the bank must not of checked their mail.its been 45 days.i had the guy on a conference call with the bank and he had no idea what was going on.the bank also said on the call to go forth and sue the dealership. You all have the info and suppose to contact me .we will see if they call me back like they said so we can quickly smooth it out and move on.im just worried that my credit is going down more. And another update.. Its been over 2 months and they have failed to send in the proper paper work for me to get my registration and make the car legal. Just a mess. More
by Justice09
Employees Worked With
Morris , Michael Romano, Damion Moncreffe, Mario Michel
September 15, 2015
My Very First Hyundai Excellent Experience Overall....Very happy with the customer service...the staff at the dealership was friendly, very helpful and extremely informativ Excellent Experience Overall....Very happy with the customer service...the staff at the dealership was friendly, very helpful and extremely informative...Will be happy to recommend this dealership to friends and family... More
by RACHELL106
Verified CustomerSeptember 10, 2015
New Rochelle Hyundai ROCKS! The Sales team of Roberto Castillo, Michael Renaud and Mike Scala, the manager of the dealership were exceptional. They worked through issues regardin The Sales team of Roberto Castillo, Michael Renaud and Mike Scala, the manager of the dealership were exceptional. They worked through issues regarding finding a model that matched the features my previous Sonata had, and were able to deliver all of them plus lots of extras I wasn't expecting for a very reasonable price. They have earned my return business. Thank you! More
by fstinga
Employees Worked With
Michael Renaud, Michael Scala, Roberto Castillo
September 08, 2015
Best Dealer we've ever dealt with New Rochelle Hyundai: Best car buying experience ever. Very helpful over the phone before we arrived. Straight forward, open and honest pricing. Mo New Rochelle Hyundai: Best car buying experience ever. Very helpful over the phone before we arrived. Straight forward, open and honest pricing. More than happy to explain anything and everything. Thanks to Demond Jones and Mike Romano, we bought our new car on our first visit. Within three hours, we were driving off the lot with the best deal we could find for 100 miles around.......and I did my homework for days before driving 90 minutes+ to get this great deal. More
by Mikewpal
Employees Worked With
Michael Romano, Demond Jones
September 06, 2015
New car buying made easy I went in knowing what I wanted. They never tried to seek me on another car or interst me in features that I did not need. When I became torn betwe I went in knowing what I wanted. They never tried to seek me on another car or interst me in features that I did not need. When I became torn between the color of the floor model and mother, they brought me a Tuscon in the second color to help me make my decision . More
by JOYFUS1215
Employees Worked With
Roberto Castillo
September 06, 2015
New Rochelle hyundai The New Rochelle Hyundai dealership made leasing a leasing a vehicle very straightforward and easy. They were very honest band professional. We highly The New Rochelle Hyundai dealership made leasing a leasing a vehicle very straightforward and easy. They were very honest band professional. We highly recommend this dealership More
by CathyR
Employees Worked With
Marc LaMassa, Michael Metter
September 05, 2015
Great Experience. The Car I wanted was ready at the time given for test drive. After the drive it only took 2 !/2 hours and I was driving my new car home. Wow and the p The Car I wanted was ready at the time given for test drive. After the drive it only took 2 !/2 hours and I was driving my new car home. Wow and the price was fair. The only thing that got me was there were no mats but small stuff. More
by IRIZARRY.JOE
Employees Worked With
Javier Rodriguez
September 04, 2015
My new car. Went there after terrible experience at New Rochelle Nissan. Wonderfull experience at dealership. Never expected to leave with car that day. No hard s Went there after terrible experience at New Rochelle Nissan. Wonderfull experience at dealership. Never expected to leave with car that day. No hard sale tactics. Gave us very personalized service and explanations. Worked out special deal to accommodate both my wife's and my own needs. More
by LKYRIAKOS
Employees Worked With
Dealership Manager, financial manager. Other employees that helped set up care plates. , Frank Portaro , Demond Jones
September 02, 2015
Great Buying Experience Much thanks and appreciation to Demond Jones for making my car buying experience smooth and easy. I would recommend him to anyone who is in the market Much thanks and appreciation to Demond Jones for making my car buying experience smooth and easy. I would recommend him to anyone who is in the market for a new car. More
by RATPACC0072003
Employees Worked With
Demond Jones
August 27, 2015
Great Good experience better than my initial experience with this dealership in 2011. Salesmen was friendly informative and honest. He was patient and perso Good experience better than my initial experience with this dealership in 2011. Salesmen was friendly informative and honest. He was patient and personable but yet still very professional. More
by SHADRIE23
Employees Worked With
Lisa, Donald Veitch
