Empire Hyundai of New Rochelle

Excellent experience in getting a new car!!! Please see the actual review on the previous area. I wrote a lot about a great experience. Everyone was fantastic & did an excellent job. This is the Please see the actual review on the previous area. I wrote a lot about a great experience. Everyone was fantastic & did an excellent job. This is the way getting a new car should be. More

HORRIBLE CUSTOMER SERVICE AND PROFESSIONALISM Although my car purchase went extremely well the aftermath did not. I was given a hand written registration with an expiration date of November 7th 20 Although my car purchase went extremely well the aftermath did not. I was given a hand written registration with an expiration date of November 7th 2015 and called the dealership several times a week prior to it expiring with no returned calls or assistance. Due to the expired registration I received a $125 ticket that I personally hand delivered to Isreal, who assisted me with my purchase, and was told that it would be handeled immediately and paid. I have contacted the dealership countless times to follow up on the status of the unpaid ticket from November unitl today, January 6th and have not gotten any resolve. The level of professionalism that I received during the time of purchase has since been erased and replaced with excuses and un returned calls. It's extremely aggirvating and disheartning to feel like someone has not been their true self and has scammed you. This is not how a business should be run. I am very disappointed in the outcome especially when dealing with such a big purchase. I am a business woman that travels for work every single day, I need my license and driving record to be clean and should not have it jeprodised because someone else cant effectively do their job. I drive with my children in the car and I'm constantly in fear that the unpaid ticket will turn into a summons or an arrest warrant. That fear has pushed me to pay the ticket myself and then waste more of my valuable time calling and calling the dealership to now personally pay me back what they owe me. No one ever takes anything from me or makes me feel unsettled or uncomfortable for months at a time because I don't allow it, so to have workers at a dealership do it to me angers me to no end. There is absolutely no reason whyI should feel compelled to leave work early, drive to New Rochelle and shake down the dealer for money that is owed to me, but thats exactly how I feel. Very disappointed and EXTREMELY pissed off!! More

Great experience!! Such a smooth and wonderful experience of purchasing a car. I look forward to coming back and seeing these guys for my next vehicles!! Thanks so much Such a smooth and wonderful experience of purchasing a car. I look forward to coming back and seeing these guys for my next vehicles!! Thanks so much for all your help!! More

EXCELLENT LEASE VALUE-----EXCELLENT EXPERENCE !!! 100% !!! THE LEASE WAS GREAT, MY TRADE WAS RESONABLE--THE CAR WAS SHARP TO SAY THE LEAST !!! BEEN DEALING WITH N.R. HYUNDAI FOR 5 YRS. AND ALWAY'S BEE 100% !!! THE LEASE WAS GREAT, MY TRADE WAS RESONABLE--THE CAR WAS SHARP TO SAY THE LEAST !!! BEEN DEALING WITH N.R. HYUNDAI FOR 5 YRS. AND ALWAY'S BEEN TREATED WELL !!! More

purchase The staff was fabulous. It has always been a pleasure coming to the shop. The staff is quite courteous and very professional. They encourage you to xa The staff was fabulous. It has always been a pleasure coming to the shop. The staff is quite courteous and very professional. They encourage you to xall if you require any assistance without hesitation. More

Excellent care I felt very confident and happy when I left with my new car. I also felt I could contact my salesperson without a problem to ask any questions I may I felt very confident and happy when I left with my new car. I also felt I could contact my salesperson without a problem to ask any questions I may have More

Outstanding people Our 2012 Elantra got totaled on a 3 car accident. We loved the car so much we could not think of getting anything else.. We went back to NR Hyundai an Our 2012 Elantra got totaled on a 3 car accident. We loved the car so much we could not think of getting anything else.. We went back to NR Hyundai and our expectations were met and more one more time. Great service, the people are willing to help and work with you. We drove our new car that same day. Could not be happier. Thank you Jeremie (our sales person) for your incredible and friendly service. More

Great car Easy transaction in purchasing my new car. Received it in no time at all and was given an introduction to it's features. It was a pleasure and easy ca Easy transaction in purchasing my new car. Received it in no time at all and was given an introduction to it's features. It was a pleasure and easy car purchasing working with New Rochelle. More

Sonata We were extremely satisfied with our experience. We were treated with respect throughout from the moment we walked through the doors by Michael Metter We were extremely satisfied with our experience. We were treated with respect throughout from the moment we walked through the doors by Michael Metter. We will highly recommend New Rochelle Hyundai. This is our third Hyundai we have purchased or leased. More

Friendly Staff very friendly. Just took a little too long to process everything, but It was not the salesperson's fault, it was the financing process, which wa Staff very friendly. Just took a little too long to process everything, but It was not the salesperson's fault, it was the financing process, which was out of his hands. Nevertheless, I am thankful for his friendly and courteous help in getting me the car that was right for me. Thanks! More