
Empire Hyundai of New Rochelle
New Rochelle, NY
Filter Reviews by Keyword
By Type
Showing 1,143 reviews
Great and Smooth Experience! I knew what I wanted. The company fit my needs ad wants. The price was right, therefore I purchased and drove away a HAPPY CAMPER! I knew what I wanted. The company fit my needs ad wants. The price was right, therefore I purchased and drove away a HAPPY CAMPER! More
Best experience ever!!! Very professional, no back and forth, no guessing what you will pay for the car and no nonsense negotiations. Knowledgeable about all the features of Very professional, no back and forth, no guessing what you will pay for the car and no nonsense negotiations. Knowledgeable about all the features of the car. More
Victor Great job from mr Roberto and would recommend him to friends. Mr Castillo did great job explains the features of the new car and set up my I phone. Great job from mr Roberto and would recommend him to friends. Mr Castillo did great job explains the features of the new car and set up my I phone. More
Review Everyone at the dealership was friendly, efficient and easy to work with. I called one day and I had my car the next day. They got back to me within a Everyone at the dealership was friendly, efficient and easy to work with. I called one day and I had my car the next day. They got back to me within a half an hour with pricing and had completed all of the prep work prior to my arrival. This was my second time leasing a vehicle from New Rochelle and I would definitely return in the future. More
New Rochelle's amazing dealer The Hyundai dealer in New Rochelle gave me an excellent welcome and service. The staff was very friendly and were willing to help me in answering al The Hyundai dealer in New Rochelle gave me an excellent welcome and service. The staff was very friendly and were willing to help me in answering all my questions. All the paper work required was clear with no hidden fees and surprises . I went to this dealer with caution because of previous experience but Roberto Castillo was very sincere and honest and those are qualities I was looking for in order to purchase a car. I am very please with the service received. More
FABULOUS CAR BUYING EXPERIENCE!!! This is the second vehicle we have leased from New Rochelle Hyundai. Once again, we could not have had a more positive experience. Our salesman, Mic This is the second vehicle we have leased from New Rochelle Hyundai. Once again, we could not have had a more positive experience. Our salesman, Michael Metter, exceeded our expections. Michael is a sweetheart, and was a pleasure to work with! The thing we appreciated most about him was that he never pressured us. Although we had initially wanted to buy a used vehicle, we eventually decided to lease a 2016 Sonata. There was never a time he tried to talk us into something we didn't want. We had visited another dealer, at which we had the completely opposite experience (very aggressive approach, which was a definite turnoff), and which is why we came back to New Rochelle. The managers, Michael and Mark, were also extremely pleasant and helpful. We really liked the Veloster we previously leased, and now we are really enjoying the Sonata. We wiould definitely recommend buying a Hyundai, and sending our friends to your dealership. Thanks for a great car buying experience! More
Our new friend Roberto Thank you for having such an amazing staff and for having Roberto in our New Rochelle Hyundai...He treated us like family in a professional informativ Thank you for having such an amazing staff and for having Roberto in our New Rochelle Hyundai...He treated us like family in a professional informative fashion...we are very blessed to know him More
Best car for the money They must be doing something right. I went to four car dealerships, then bought from New Rochelle. The car ride was superior and the handling excell They must be doing something right. I went to four car dealerships, then bought from New Rochelle. The car ride was superior and the handling excellent. More
Most Pleasant Purchase ever the buying experience was by far the most pleasant of my 10-15 previous new car purchases! Vey professional staff and absolutely no pressure tactics a the buying experience was by far the most pleasant of my 10-15 previous new car purchases! Vey professional staff and absolutely no pressure tactics and no upsale tricks. terrific experience!!!! More
Awesome I just want to say that I was really satisfied with the service, promtness, quality of product and provider, salesperson(Treicy Villalona)honesty and I just want to say that I was really satisfied with the service, promtness, quality of product and provider, salesperson(Treicy Villalona)honesty and help. The finance department was great too. So I have to say in general that I I personally recommend this dealership and staff to anybody. More