Empire Hyundai of New Rochelle

My latest Hyundai experience Great dealership. I have always found them to be very willing to work with you to make your purchase pleasurable. I look forward to working with the Great dealership. I have always found them to be very willing to work with you to make your purchase pleasurable. I look forward to working with the staff for my next purchase Keep up ;the good work.. More

Awesome dealer Great place to buy or lease your next car. Everyone was friendly and was willing to help. Big thanks to Roberto Castillo and the staff for their hospi Great place to buy or lease your next car. Everyone was friendly and was willing to help. Big thanks to Roberto Castillo and the staff for their hospitality. More

Lousy customer relations I brought a 2012 Audi from this dealership last June. I was given a bogus car fax that did not show the car was in an accident prior to my purchasing I brought a 2012 Audi from this dealership last June. I was given a bogus car fax that did not show the car was in an accident prior to my purchasing it. I kept it serviced according to the schedule and then things started to happen. The transmission light came on and when I took it into service I was informed that the transmission was defected. Audi replaced the transmission at no charge to me. Later I heard a noise in the engine and took it into service, this was when I was informed the engine was going and when they pulled up the car fax they discovered the car had been in an accident prior to my buying it. I went back to the Hyundai dealership and have been trying to speak to Frank Portaro about my issues with the car, but I have been given the run around. The General Manager was to call me and I have not heard from him yet and it's been two weeks since I sought to have a meeting with him. I had an appointment on Monday at 1:00, but when I arrived he was not there' the staff said he was called away. If I don't have this issue resolved soon I will get in touch with the State Attorney General office to file a complaint for intentional fraud because they sold me this car at the premium price knowing that it had been involved in a wreck and is generally worthless. Reverend Allen Paul Weaver, Jr More

Love my Tcson!! We went from a large van which we needed at the time we leased it. We downsized to the Tucson are it fits us just perfectly!!! Very satisfied!! We went from a large van which we needed at the time we leased it. We downsized to the Tucson are it fits us just perfectly!!! Very satisfied!! More

Craig White fantastic experience , thought it would be far more painful but Frank and Tracy were very pleasant, quick, to the point and got me the car I wanted an fantastic experience , thought it would be far more painful but Frank and Tracy were very pleasant, quick, to the point and got me the car I wanted and brought it to me punctually. More

6/14/2016 Treicy was upfront and clear from the initial e-mail correspondence till I drove off in the car. I liked working with her and had a great experience. Treicy was upfront and clear from the initial e-mail correspondence till I drove off in the car. I liked working with her and had a great experience. I would recommend Treicy and this dealership. More

GREAT JOB ASTLEY!!! Satisfaction...ASTLEY and Michael Lamassa were instrumentlel in giving me and my wife the best possible options before leaving feeling confident with Satisfaction...ASTLEY and Michael Lamassa were instrumentlel in giving me and my wife the best possible options before leaving feeling confident with our purchase. We are happy to be part of the Hyundai family!!! More

good I never experienced service like that, before Roberto Castillo was very professional and courtesy and friendly, and he knows his job very well. Rober I never experienced service like that, before Roberto Castillo was very professional and courtesy and friendly, and he knows his job very well. Roberto Castillo makes feel right at home More

GREAT Very professionally, friendly, easy to talk with. Patiently answered all my questions. Followed up when he said he would . Clarified things I did not Very professionally, friendly, easy to talk with. Patiently answered all my questions. Followed up when he said he would . Clarified things I did not understand . Took care of everything needed to drive my car out of the showroom. More

Awesome dealership The dealership has an environment of family/ friendly place. Everyone works very well and we were treated very well. Our salesperson worked very hard The dealership has an environment of family/ friendly place. Everyone works very well and we were treated very well. Our salesperson worked very hard in helping us get into a jeep that was economical and to our family size. GREAT WORK MR. Castillo Thank you More