Empire Hyundai of New Rochelle

Quality Service Quality of work was excellent once the parts arrived (3 days ).Service staff is understanding and compassionate. I think the pricing is a little high Quality of work was excellent once the parts arrived (3 days ).Service staff is understanding and compassionate. I think the pricing is a little high. More

Amazing experience! Went into the dealership to “shop around” but walked out with my dream car! We were very fortunate to work with Javier. He was extremely patient and k Went into the dealership to “shop around” but walked out with my dream car! We were very fortunate to work with Javier. He was extremely patient and knowledgeable. In fact, I’d like to point out that he was not pushy at all when showing us the vehicle, but rather very informative — which was very much appreciated. To say I recommend Javier or this dealership is an understatement — you MUST experience it yourself! More

Quick & easy Was excellent & very pleasant dealing with Shannon from start to finish throughout the entire process of returning & renewal of vehicle would recommen Was excellent & very pleasant dealing with Shannon from start to finish throughout the entire process of returning & renewal of vehicle would recommend entire team at dealership & especially Shannon...great job...ring the bell More

New Car! Shannon is absolutely the best. She was very patient and understanding and quite knowledgeable about what she does. Quite a lovely addition to the Hyu Shannon is absolutely the best. She was very patient and understanding and quite knowledgeable about what she does. Quite a lovely addition to the Hyundai staff. More

Moses Voley was the best!! I went into Hyundai of New Rochelle to lease my first car ever. Moses Voley was very easy to talk to. He was able to give me exactly what I needed a I went into Hyundai of New Rochelle to lease my first car ever. Moses Voley was very easy to talk to. He was able to give me exactly what I needed and was incredibly friendly. He was completely truthfull and delivered on exactly what he said he would. I highly recommend Moses and Hyundai of New Rochelle. More

Courteous Staff was engaging and very attentive.aways updated on progression of my vehicle, felt like I got a fair price and I trust the mechanic s that works o Staff was engaging and very attentive.aways updated on progression of my vehicle, felt like I got a fair price and I trust the mechanic s that works on my car never left feeling that I was taking advantage of. More

Manufacturers Flaw on Brake Light The brake lights in the back of the car had a manufacturers default. The lights needed to be changed numerous times and the socket was burnt. The en The brake lights in the back of the car had a manufacturers default. The lights needed to be changed numerous times and the socket was burnt. The entire light fixture needed to be changed. The bumper to bumper warranty did not cover the repair since we had just completed 5 years of owning the car and the balance of the 10 year warranty covers only motor, transmission and a few other major parts. This was disappointing. The customer service agent worked with us but there was still a payment of almost 400.00 that needed to be made. If you have this issue please call Hyundai and place a complaint. If many people complain there will be a recall and everyone can be reimbursed. Also, this is dangerous as the socket was burnt and could have caused a fire. More

Great service I recently bought a 2017 santa fe sport. It had a pleasent buying experience. I had the pleasure of working with Mark. He made the whole process easy I recently bought a 2017 santa fe sport. It had a pleasent buying experience. I had the pleasure of working with Mark. He made the whole process easy and would difenetly recomend any one looking for a car to stop by here. More

Emmanuel Gonzalez I am completely satisfied with the service I was provided by the employee every member helped me in a good manner I will definitely recommend this dea I am completely satisfied with the service I was provided by the employee every member helped me in a good manner I will definitely recommend this dealer to anyone that’s looking for a vehicle. More

Awesome I was happy with my 2015 Elantra but the new body style made me want to upgrade. Shannon was very understanding about my financial obligations and of I was happy with my 2015 Elantra but the new body style made me want to upgrade. Shannon was very understanding about my financial obligations and offered me a fantastic deal for a 2018 Elantra. I would highly recommend New Rochelle Hyundai. More