Empire Hyundai of New Rochelle

Above and beyond I recently purchased a 2018 Santa Fe Sport and upon driving vehicle on highway felt it had a vibration, possibly coming from tires. Long story short, I recently purchased a 2018 Santa Fe Sport and upon driving vehicle on highway felt it had a vibration, possibly coming from tires. Long story short, Ed, the service manager took it upon himself and switched out my tires even though he felt it was the road surface. Vehicle rode the same on the nearby highway, on a smoother road it felt fine. Ed was correct but he still went above and beyond to satisfy my concern. Thank you for indulging me. More

Good customer service Everyone here has been great. I don’t get the negative reviews? They really must’ve been some irate customers because my visits (3-4) have been pleasa Everyone here has been great. I don’t get the negative reviews? They really must’ve been some irate customers because my visits (3-4) have been pleasant and professional. John Arias, the manager, is always eager to help in whatever way he can. I appreciate that. He is very reassuring and makes the customers feel comfortable. Thank you for your great service! More

THE STATE INSPECTION Extremely pleased & satisfied with my service & the staff, who were very courtesy & helpful. Had I been aware of how easy, expedient, reasonable prici Extremely pleased & satisfied with my service & the staff, who were very courtesy & helpful. Had I been aware of how easy, expedient, reasonable pricing & pleasant attitude & manner of the staff, I would have always been coming to your establishment for my regular car servicing. Thank You. More

New car purchase without the angst. A simple and straightforward transaction with Shannon. She got the car in the color I wanted within one day. The contract had no financial surprises A simple and straightforward transaction with Shannon. She got the car in the color I wanted within one day. The contract had no financial surprises and the paperwork was done quickly. More

Amazing service Great service would definitely recommend friends and family to this location. Lisa was extremely helpful and knowledgeable about what needed to get do Great service would definitely recommend friends and family to this location. Lisa was extremely helpful and knowledgeable about what needed to get done to my car. More

Excellent customer service I went to get my car checked and the staff was great. They was great and attended to all my needs. I would recommend anyone to bring their vehicle t I went to get my car checked and the staff was great. They was great and attended to all my needs. I would recommend anyone to bring their vehicle to their service center. More

positive Quick and Easy I went to get my car checked and the staff was great. They was great and attended to all my needs. I would recommend anyone to bring Quick and Easy I went to get my car checked and the staff was great. They was great and attended to all my needs. I would recommend anyone to bring their vehicle to their service center. More

My car broke down they diagnosed and repaired it. My car broke down , I was towed in, Problem was diagnosed and repaired. This is the first time I used the service department and I was pleased. My car broke down , I was towed in, Problem was diagnosed and repaired. This is the first time I used the service department and I was pleased. More

So Far I am Very Pleased! Just leased my 1st vehicle from New Rochelle Hyundai and I have to say out of all the dealerships I visited, it was by far one of my the best experien Just leased my 1st vehicle from New Rochelle Hyundai and I have to say out of all the dealerships I visited, it was by far one of my the best experiences. My salesman was professional, straightforward with answering all my questions and made me feel like I was a valued customer every step of the way. I have confidence that my experience with the service team will be just as great. As for the car, I love it, lives up to the Hyundai quality I've read while researching the vehicle. More

Excellent Because they do everything the my Car needs to work well and always they recommend me the next the I have to do. Thank you. Because they do everything the my Car needs to work well and always they recommend me the next the I have to do. Thank you. More