Empire Hyundai of New Rochelle

Routine oil change Things went well during my visit. I was able to get an appointment quickly and they serviced my car relatively fast. I arrived a little before my sc Things went well during my visit. I was able to get an appointment quickly and they serviced my car relatively fast. I arrived a little before my scheduled time and they took me with no problem. More

Knowledgeable, explain everything and answered questions. I gave them 3 stars because Moise was friendly. He explain the policy for leasing a car to me. He went over the paperwork and help me with getting app I gave them 3 stars because Moise was friendly. He explain the policy for leasing a car to me. He went over the paperwork and help me with getting approval to lease a car. More

Service John the service manager was wonderful He was very attentive and make sure he gave me the right information. He called when the service was complete John the service manager was wonderful He was very attentive and make sure he gave me the right information. He called when the service was completed. More

It was my first time there yesterday and the service great John was wonderful yesterday I recommend everybody go see him and great prices for the service!.. the only thing I didn't like it was a long way but s John was wonderful yesterday I recommend everybody go see him and great prices for the service!.. the only thing I didn't like it was a long way but still wonderful service More

1st and last time visiting this service center. I went in for an oil change and tire rotation but some how their tech couldn’t loosen the wheel locks on my tires. Which I found very odd and they wer I went in for an oil change and tire rotation but some how their tech couldn’t loosen the wheel locks on my tires. Which I found very odd and they were dealer installed locks to begin with. I was told that they could saw off the locks and put regular lug nuts or new wheel locks. When I opted for the regular lug nuts they said the job would be $137 and I declined. I went directly to a friends house who is a mechanic and was able to take all the locks and lug nuts off by hand with barely any pressure. Which shows the dealer was straight up lying and looking to make money off of fake/unnecessary repairs. I definitely will not be going back for any services. I will be reaching out to hyundai corporate about this. More

grate service from the time we walked in, we did not feel pressured, when we has question Roberto was extremely help full, enjoy the one stop shopping without havin from the time we walked in, we did not feel pressured, when we has question Roberto was extremely help full, enjoy the one stop shopping without having to see 3 people on the way out. More

No pressure buying Just bought my third car in about a year and a half from New Rochelle. I did some shopping around and they were able to give me the best price I could Just bought my third car in about a year and a half from New Rochelle. I did some shopping around and they were able to give me the best price I could find. No high pressure sales. I would recommend going to see Moises if your in the market for a new car. I find the the features offered at good prices can’t be beat with a Hyundai. More

Good Service & Great Staff Lisa & John are always kind and courteous! I’m relieved never to have to go to another independent car mechanic again and that Hyundai Service is reso Lisa & John are always kind and courteous! I’m relieved never to have to go to another independent car mechanic again and that Hyundai Service is resonably priced and convenient. More

Trade In / Lease Went to dealership on 3/13/2018 to trade in my 2011 Sonata and inquire about leasing a new car. Sat with Moses Volcy who went over the process with me Went to dealership on 3/13/2018 to trade in my 2011 Sonata and inquire about leasing a new car. Sat with Moses Volcy who went over the process with me. Got a good trading on my car and also a good deal on the lease. Dealership did not have the color car that i needed however I was informed that it would take them about 3 to 7 business days to locate the color that I needed. Well on 3/15/2018 I received a call from Moses informing me that they got the color that I needed. Went to dealer on 3/17/2018 to complete the lease. Both Moses and Demon was more than professional in going over the new car with me. I will recommend this dealership. Great job. More

good service always helpful, kind. they let you know what maintenance you need and take time to explain everything to you. they also take time to answer your quest always helpful, kind. they let you know what maintenance you need and take time to explain everything to you. they also take time to answer your questions, address any concerns you may have and greet you with a smile More