Back

Empire Hyundai of New Rochelle

New Rochelle, NY

4.7
1,136 Reviews

125 East Main Street

New Rochelle, NY

10801

Directions

By Type

Showing 1,136 reviews

June 21, 2024

I have been leasing from Empire for the last 4yrs. They have certainly had their challenges during that time with new construction that at times either caused a delay or disruption in service. This se More

by walterscott718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines Nieves
Jun 21, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that Yohaines provided you with quality and efficient service. She will be delighted to hear of your very kind words. We wish you safe travels! Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 21, 2024

I recently purchased a car from Empire Hyundai of New Rochelle, and the experience was fantastic! Michael Khaimov was incredibly helpful and knowledgeable, guiding me through the process with ease. The d More

by Humbatov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Khaimov
Jun 21, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your excellent review and recommendation! We are so appreciative of the opportunity to work with you, and we are happy to hear that Michael provided you with a seamless, pressure-free experience. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

June 17, 2024

Excellent and quick service. Everyone was kind and knowledgeable. I would recommend the dealership to all my friends and family More

by ljh118o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Rivera
Jun 18, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

June 17, 2024

Alesha Jordan was the consummate professional who provided excellent service. She was able to answer all my questions and her professionalism was second to none.!!! More

by tofaree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alesha, Jordan
Jun 18, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review! We are delighted that Aleshea provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 17, 2024

My experience with buying the 2024 Hyundai calligraphy with this particular dealership was top notch.. I would recommend this dealership to anyone ;; in particular Alesha in sales. Alesha was very thoroug More

by Acalligraphy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alesha
Jun 18, 2024 -

Empire Hyundai of New Rochelle responded

Congratulations on your new 2024 Hyundai Calligraphy! We are so appreciative of the opportunity to work with you, and we are glad that Aleshea took great care of you and kept you well informed throughout the process. It is an honor to have earned your kind recommendation. Thank you and safe travels!

June 10, 2024

The staff was friendly and communicated with me during the wait time. I am grateful for their service. More

by waterclear772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jun 11, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for sharing your positive experience with us! We are glad that our team provided you with thorough and efficient service. It is our pleasure to assist you in any way possible and we hope to see you again the next time you are in need of automotive service!

June 10, 2024

Aleshea Jordan is an exam liar sales person, professional, knowledgeable, helpful, friendly. It was my pleasure to buy Elantra with her help. Not only I recommend her to any other buyer, but I More

by aazengin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleshea Jordan
Jun 12, 2024 -

Empire Hyundai of New Rochelle responded

We greatly appreciate you for leaving Aleshea this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Aleshea could provide you with top notch service. We are delighted to know that she was knowledgeable, helpful and friendly. We will take your feedback into consideration. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new Hyundai Elantra- behalf of the entire Empire Hyundai of New Rochelle team!

May 30, 2024

The service department was excellent. The work I requested was done, expeditiously and professionally! The service rep Angelica Mandracch is surely an asset to Empire Hyundai! She is alwa More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Mandracch
May 30, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your excellent review, Rocco! We are so glad that Angelica provided you with quality and efficient service during your recent visit. She definitely is an asset to our team, and she will be honored to hear of your kind words. We look forward to continue providing you with our best care in your visits to come!

May 29, 2024

What an amazing experience. Hyundai of new Rochelle gave us a Plus one customer service experience . thank you Aleshea Jordan. More

by saputom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleshea Jordan
May 29, 2024 -

Empire Hyundai of New Rochelle responded

Providing top-notch service is so important to us, and we are glad that Aleshea's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Thank you and safe travels!

May 20, 2024

Brought my car in for service and was assisted by Yohaines. Excellent service, super friendly and everything was fully explained. Yohaines is an asset to you company! More

by ep869ep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines
May 20, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for leaving Yohaines this wonderful review! We are so glad that Yohaines provided you with thorough and efficient service. She definitely is an asset to our team, and she will be honored to hear of your kind words. We hope that you continue to choose us for all of your future automotive needs!

...
6
...