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Empire Hyundai of New Rochelle

New Rochelle, NY

4.7
1,143 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,143 reviews

July 21, 2024

We in for New York State inspection service department and met with Yohaines, she was professional, informative and polite. We were in and out 40 minutes. Awesome experience More

by jaroldanmps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines
Jul 22, 2024 -

Empire Hyundai of New Rochelle responded

Jarold, Providing quality and efficient service is so important to us here at Empire Hyundai of New Rochelle and we are glad that Yohaines's efforts could meet your satisfaction! We are thrilled to know that she was professional, informative and polite. We wish you safe travels until we meet again!

July 12, 2024

The entire buying process was easy and quick. They never pushed any additional items and were clear about the price. Overall it was a great experience! More

by Amormile91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Nava, Jessica Rodriguez
Jul 12, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team took great care of you. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

June 27, 2024

Demond provided such professionalism and dedication to us in our purchase of a new car. He provided excellent service , answered all questions was knowledgeable about inventory and did not rush us through a More

by Sharonmaloney8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones, Mike Bansey, Jessica Rodriguez
Jun 27, 2024 -

Empire Hyundai of New Rochelle responded

Sharon, We greatly appreciate you for leaving Demond this stellar review! We are honored to have had the opportunity to work with you and we are glad that Demond could provide you with top notch service. We are delighted to know that he was professional, knowledgeable and answered all of your questions. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Hyundai of New Rochelle team!

Jun 27, 2024 -

Sharonmaloney8 responded

Thank you yes Desmond is truly a jewel at new Rochelle Hyundai dealership so sure many more new car customers will be impressed with Desmond’s professionalism an knowledge of dealer inventory an find a customer a car that they love like he did for me ! Thank you Demond!!s Thank you!

June 27, 2024

Demond was great he helped us get into a new car and took his time to explain everything. More

by droc65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Jun 27, 2024 -

Empire Hyundai of New Rochelle responded

Droc, Thank you for leaving Demond this incredible review! We are so appreciative of the opportunity to work with you and we are glad that Demond could provide you with exemplary service. We are happy to know that he was great and took his time to explain everything to you. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Empire Hyundai of New Rochelle team!

June 27, 2024

Our sales person, Jesenia Vargas, and Jamie Enciso, the manager who helped us, made every effort to make sure that I felt I was getting the best possible deal. They were both easily accessible and responsi More

by jenhorowitz3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesenia Vargas, Jamie Enciso
Jun 27, 2024 -

Empire Hyundai of New Rochelle responded

Jen, congratulations on your new Hyundai Sonata with the excellent help of Jesenia and Jamie! Your recommendation is greatly appreciated and we are delighted that our team was thorough on their assistance. Please enjoy the safest of travels until next time!

June 26, 2024

After buying a lemon of a car, Hyundai dealership via Roman Chernomorov ushered in a fair deal & a new car. It was an arduous ordeal but Roman remained professional and accesible. Also Jeremiah (salespe More

by pearl.68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah S Michael S
Jun 27, 2024 -

pearl.68 responded

Corrected a mistake with professionalism & grace.

Jun 27, 2024 -

Empire Hyundai of New Rochelle responded

Pearl, Providing exemplary and quality service is so important to us here at Empire Hyundai of New Rochelle and we are glad that Roman's, Jeremiah's and Michael's efforts could meet your satisfaction! We are thrilled to know that he were professional and handled everything for you with grace and made things right with you. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 22, 2024

I had a very pleasant experience with your dealership. Desmond Jones was very professional and patient. He was very knowledgeable about the car. I would recommend Desmond and your dealership to my fami More

by blupero23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Jun 24, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review! We are so glad that Demond provided you with a 5-star experience. He will be honored to have earned your kind recommendation. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 21, 2024

I have been leasing from Empire for the last 4yrs. They have certainly had their challenges during that time with new construction that at times either caused a delay or disruption in service. This se More

by walterscott718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines Nieves
Jun 21, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that Yohaines provided you with quality and efficient service. She will be delighted to hear of your very kind words. We wish you safe travels! Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 21, 2024

I recently purchased a car from Empire Hyundai of New Rochelle, and the experience was fantastic! Michael Khaimov was incredibly helpful and knowledgeable, guiding me through the process with ease. The d More

by Humbatov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Khaimov
Jun 21, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your excellent review and recommendation! We are so appreciative of the opportunity to work with you, and we are happy to hear that Michael provided you with a seamless, pressure-free experience. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

June 17, 2024

My experience with buying the 2024 Hyundai calligraphy with this particular dealership was top notch.. I would recommend this dealership to anyone ;; in particular Alesha in sales. Alesha was very thoroug More

by Acalligraphy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alesha
Jun 18, 2024 -

Empire Hyundai of New Rochelle responded

Congratulations on your new 2024 Hyundai Calligraphy! We are so appreciative of the opportunity to work with you, and we are glad that Aleshea took great care of you and kept you well informed throughout the process. It is an honor to have earned your kind recommendation. Thank you and safe travels!

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