Empire Hyundai of New Rochelle

great service My service agent John was fantastic, He was able to have my car ready and available for pick up on time.Overall the service was very good. My service agent John was fantastic, He was able to have my car ready and available for pick up on time.Overall the service was very good. More

great service I will also go back once you guys stay at new rochelle and the staff that fixes the car please give them a raise as well I will also go back once you guys stay at new rochelle and the staff that fixes the car please give them a raise as well More

Best Dealer in the Tri States Area From sales to service they are the best around, honest and friendly. Will not buy or service my vehicle anywhere else except New Rochelle Hyundai. As From sales to service they are the best around, honest and friendly. Will not buy or service my vehicle anywhere else except New Rochelle Hyundai. Ask for Mark Obergfell or the manager Mike Romano for the best car buying experience with no phony gimmicks. More

1st Visit - White Plains 1st visit. Both John & Lisa provided great customer service. However, when on the highway, my car still sounds like a machine rotation device (lik 1st visit. Both John & Lisa provided great customer service. However, when on the highway, my car still sounds like a machine rotation device (like a large rubber band turning) during elevated speeds. In addition, when turning on car, it still sounds loud, but quiets when the gear is switched to drive. Perhaps the above is happening because the car is a 2012 model. I just wish the mechanic heard what I described. However, it passed all checks, so I am holding on to that. More

Service/waiting area I would highly recommend the service department at this dealership. The waiting area was clean and offered a variety of free beverages from tea to es I would highly recommend the service department at this dealership. The waiting area was clean and offered a variety of free beverages from tea to espresso and a vending machine for snacks. The service was exceptional. I was greated by a service tech with no wait and also the service desk was helpful and explained exactly what I needed and also what I originally made the appointment for. Great job by all. More

Good customer service have a 2015 santa fe which i bought and get serviced at New Roc Hyundai. So far i have had great customer service evertime i go which has been primar have a 2015 santa fe which i bought and get serviced at New Roc Hyundai. So far i have had great customer service evertime i go which has been primarily for my regular maintenance. More

Almost perfect John Arias provides phenomenal service and understood I was upset. The issue isn’t fixed so can’t give 5 stars, but working on it John Arias provides phenomenal service and understood I was upset. The issue isn’t fixed so can’t give 5 stars, but working on it More

Great service as usual Everyone here is professional and courteous in their demeanor. I’m happy to have found this location and will recommend you to all: from the attentive Everyone here is professional and courteous in their demeanor. I’m happy to have found this location and will recommend you to all: from the attentive and great service I get at the servicing station to the patient and caring sales service I received when discussing the. Imperious questions I had about renewing my lease! Five gold stars! More

Thrilled with my new Kona! Customer service was awesome! They helped get me the Kona I wanted. Process was pretty smooth. Communication was great and so was their professiona Customer service was awesome! They helped get me the Kona I wanted. Process was pretty smooth. Communication was great and so was their professionalism. Thanks a lot! More

Professional, helpful and friendly My experience with the Hundai service dept has been consistently great. Service staff, especially John, made sure that my car needs were met and offer My experience with the Hundai service dept has been consistently great. Service staff, especially John, made sure that my car needs were met and offered suggestions regarding future car needs. More