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Empire Hyundai of New Rochelle

New Rochelle, NY

4.8
1,118 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,118 reviews

February 05, 2021

Exceptional service , professionalism and caring. Especially Steve Hausman and Chet ___.When I upgrade my 2018 Genesis G80 3.3TT in 2021 or 2022, I will returnm to the sales department and buy my new More

by rule405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hausman, Chet ___..
Feb 09, 2021 -

Empire Hyundai of New Rochelle responded

Thank you, rule! We're happy to hear that you had a great experience with Steve and Chet, and that the made sure you were well accommodated while your vehicle was worked on. We appreciate your business, and look forward to seeing you again when you're ready to make a purchase!

February 04, 2021

I had an appointment on a Saturday at 1:00pm. I had done my homework and knew what I wanted when I came to New Rochelle Hyundai. Luckily, Javon Fauntleroy was able to assist me! We discussed what I wanted a More

by lpierce
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javon Fauntleroy
Feb 09, 2021 -

Empire Hyundai of New Rochelle responded

Thanks lpierce! We're happy to hear that Javon was so helpful and attentive, and was able to help you find a car that was perfect for you. We appreciate your business and hope to work with you again in the future.

January 29, 2021

Very happy with the service at New Rochelle Hyundai. Whenever I bring in my car I leave a satisfied customer and they always perform good job no matter what the issue is. Highly recommend the dealership More

by stukamann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesenia Vargas
Feb 09, 2021 -

Empire Hyundai of New Rochelle responded

Thanks Stukamann! We're pleased to hear that you had another great experience with us, and that you continue to feel confident with the work that is done on your vehicle each time you bring it in. We appreciate your recommendation and look forward to seeing you at your next service visit.

January 28, 2021

The two people who helped me during my most recent visit (Steve Hausman in service, and Mike Bansey in sales) were exceedingly helpful, courteous and knowledgeable. It was a pleasure working with them, and More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hausman , Mike Bansey
Jan 28, 2021 -

Empire Hyundai of New Rochelle responded

Thanks, Jack! We're happy to hear that you had a great experience with Steve and Mike, and that they worked together to ensure that all of your needs and expectations were met from start to finish. We appreciate your business and look forward to working with you again in the future.

January 12, 2021

I brought car in for recall service and oil change. I don't remember the service reps name the wrote up my ticket and unfortunately the names listed on the site are outdate as it still has Lisa Lewis who More

by GailB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember, I don't believe he was wearing a name tag
Feb 22, 2021 -

Empire Hyundai of New Rochelle responded

Hello Gail, thank you for taking the time to share your experience. We're glad you had another pleasant service visit, and appreciate your patience while you waited. We look forward to seeing you again at your next service visit.

January 11, 2021

I LOVED My experience at the Hyundai dealership. Vincent I LOVED My experience at the Hyundai dealership. Vincent Weldon was AMAZING! He was knowledgeable, attentive, efficient and very helpful. Thank you V More

by Maya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Weldon
Feb 22, 2021 -

Empire Hyundai of New Rochelle responded

Thank you Maya! It's great to hear that Vincent made sure that you had an excellent car buying experience, and that his knowledge and expertise made you feel so confident with your purchase. We appreciate your business and hope you're enjoying your new car!

January 07, 2021

Great service every time I come here. Steve Hausman help me and made it easy and quick. All the staff are friendly and helpful. Thanks More

by Tris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Hausman
Feb 22, 2021 -

Empire Hyundai of New Rochelle responded

Thanks Tris! We're glad you had another great service experience with Steve, and we look forward to working with you again in the future.

December 19, 2020

I want to thank Demond Jones and his team for their expertise and service. Mr. Jones, worked diligently to ensure that I got into the right vehicle based off of what was most important to me to have in More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demond Jones
November 17, 2020

Quick and efficient I like the new management- friendly and knowlegable- not looking to sell me anything I dont need keep up the great work More

by Sabralocke1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Obergfell
November 17, 2020

Excellent service, had a minor issue with the car, Steve Hausman personally took the initiative to correct the issue. In and out in no time. Recommend to all!! More

by Allan.quintana@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hausman,
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