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Empire Hyundai of New Rochelle

New Rochelle, NY

4.8
1,118 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,118 reviews

March 19, 2021

I'm long time customer of New Rochelle Hyundai customer service. Yesterday I came here for regular oil change. Rep. Taisha Garcia instantly understood my needs, including one little tricky extra job (car l More

by SGR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurence Hedge
Mar 24, 2021 -

Empire Hyundai of New Rochelle responded

We're so glad that Taisha provided you topnotch service and got your car fixed and back on the road quickly! Thank you for your 5-star review, and we hope you will visit us again for your future car needs!

March 11, 2021

Chet Lee was a pleasure to work with. I had an atypical issue to deal with (in addition to the ordinary ones, which he took care of easily), and he put in the time and effort to get that process started an More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chet Lee
Mar 18, 2021 -

Empire Hyundai of New Rochelle responded

Hi Jack, Thank you for your positive review! We're happy to hear that Chet took great care of all of your car issues and got you and your vehicle back on the road. We appreciate your business and hope to work with you again! Take care!

March 11, 2021

it was a great experience being serviced by these fine gentlemen here at new rochelle hyundai. they were very attentive & persistent in making sure i was satisfied with everything. More

by eaestremera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hausman
Mar 18, 2021 -

Empire Hyundai of New Rochelle responded

We're pleased that our staff provided you outstanding service! Thank you for your 5-star review, and we hope you will visit us again! Take care!

March 09, 2021

I love this dealership it’s clean the people are very professional working with Demond Jones is great this is my second time leasing my Hyundai Tucson with Demond he is very professional very accommodati More

by Rosemary J fletcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Mar 11, 2021 -

Empire Hyundai of New Rochelle responded

Hi Rosemary, Thank you for your positive review! We are so glad that you had a great car buying experience with us! We look forward to working with you again in the future!

March 03, 2021

Vince Weldon once again has made my car buying experience great. He continues to go above and beyond accommodating my requests. Appreciate Vince's time and effort along with his good character. More

by Acd820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Delgado - Finance , Vincent Weldon
Mar 04, 2021 -

Empire Hyundai of New Rochelle responded

Thank you for your return business and your 5-star review! We are glad that Vince provided you an outstanding car buying experience, and we hope to be able to assist you again in the future. Congratulations on your new vehicle!

February 27, 2021

Once again my experience was great at New Rochelle Hyundai service department. Taisha Garcia was excellent, from scheduling my appointment to checking me in and listening to my concerns. The manager S More

by SIRBEN71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taisha Garcia, Steve Hausman
Mar 04, 2021 -

Empire Hyundai of New Rochelle responded

Thanks for sharing your excellent experience with Taisha and Steve with us! We're so glad that they provided you topnotch service, and got you and your car back on the road quickly! We appreciate your business and hope to work with you again in the future!

February 26, 2021

Demond Jones was honest and aimed to please. I appreciate the time and care he took with me. He went above and beyond by picking up my new vehicle and ensuring it was clean. fueled up, and ready to go! Than More

by Notero1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Mar 04, 2021 -

Empire Hyundai of New Rochelle responded

Thank you for sharing your 5-star review with us! We're so glad that Demond took exceptional care of you during your car purchase! We appreciate your business and hope to work with you again. Congratulations on your new Tucson!

February 25, 2021

Very good sales. very on hand made me want to get a new car there.pleasant personality all around worked with me on getting a good monthly price More

by Limiero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Weldon
Mar 04, 2021 -

Empire Hyundai of New Rochelle responded

We're pleased to hear that our sales staff were friendly and helpful, and provided you an excellent car buying experience! Thank you for taking the time to share your 5-star review! We know you have options for where to buy a car, so we're glad you chose us! Congratulations on your new vehicle!

February 17, 2021

Demond Jones came through. Exchanging my old lease to a new one was easy peasy. I love my red 2021 Elantra! THANK YOU very much!!!!! More

by Samantha
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Feb 22, 2021 -

Empire Hyundai of New Rochelle responded

Thanks Samantha! We're happy to hear that Demond made sure your leasing experience was pleasant and hassle-free, and we're glad that you're enjoying tour new Elantra. We hope to work with you again in the future.

February 17, 2021

Mr.Weldon and Mrs Garica make your visit a pleasant .for buying a Car or getting your car service 🤔They don't trying to xxxxxxxx.Keep it Real. More

by TURTLE2145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garica , Vincent Weldon
Feb 22, 2021 -

Empire Hyundai of New Rochelle responded

Thank you Turtle! We're glad that you had such a pleasant experience with us, and that you were well accommodated from start to finish. We appreciate your business and hope to work with you again in the future.

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