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Empire Hyundai of New Rochelle

New Rochelle, NY

Overview
Reviews
4.8
1,128 Reviews
Call Dealership (914) 618-4209
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125 East Main Street

New Rochelle, NY

10801

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Showing 1,128 reviews

July 31, 2024

Friendly with no games. Direct conversation and they made every effort and succeeded at fulfilling my request. Charlie Cuenca was an our salesman and was very accommodating. More

by Frankcassano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Cuenca in sales 5 stars
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Aug 07, 2024 -

Empire Hyundai of New Rochelle responded

Frank, Thank you for your wonderful review! Our guests' satisfaction is our utmost priority, and we are glad that Charlie provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

July 30, 2024

I was scared to trade my car to another one. But Trevvon Johnson, helping me a lot and I really appreciated. More

by Carino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevvon Johnson
Report | Print
Aug 07, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review! We are honored to have had the opportunity to work with you, and we are glad that Trey took great care of you. Our guests' satisfaction is our utmost priority. Congratulations on your new vehicle!

July 29, 2024

this is my 4th Hyundai Tucson mainly because of your service department your highness has been great to deal with, More

by scoops5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
yourhighness
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Jul 29, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your excellent review! Providing 5-star service is so important to us, and we are glad that our efforts consistently meet your satisfaction. It is our pleasure to serve you and your Hyundai needs in any way possible. Safe travels!

July 27, 2024

Jasper was amazing help in figuring out what car I wanted and walk away feeling amazingly happy More

by Brittj23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasper Baskerville
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Jul 29, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for leaving us this positive review! We are glad that Jasper took exceptional care of you. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels- on behalf of the entire team!

July 22, 2024

Sales staff was professional and courteous. Enjoyed the experience. Love my new car. Highly recommended. More

by paulwarhit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesania Vargas
Report | Print
Jul 22, 2024 -

Empire Hyundai of New Rochelle responded

Paul, We greatly appreciate you for leaving us this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were professional and courteous. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Hyundai of New Rochelle team!

July 21, 2024

We in for New York State inspection service department and met with Yohaines, she was professional, informative and polite. We were in and out 40 minutes. Awesome experience More

by jaroldanmps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines
Report | Print
Jul 22, 2024 -

Empire Hyundai of New Rochelle responded

Jarold, Providing quality and efficient service is so important to us here at Empire Hyundai of New Rochelle and we are glad that Yohaines's efforts could meet your satisfaction! We are thrilled to know that she was professional, informative and polite. We wish you safe travels until we meet again!

July 12, 2024

The entire buying process was easy and quick. They never pushed any additional items and were clear about the price. Overall it was a great experience! More

by Amormile91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Nava, Jessica Rodriguez
Report | Print
Jul 12, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team took great care of you. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

June 27, 2024

Demond provided such professionalism and dedication to us in our purchase of a new car. He provided excellent service , answered all questions was knowledgeable about inventory and did not rush us through a More

by Sharonmaloney8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones, Mike Bansey, Jessica Rodriguez
Report | Print
Jun 27, 2024 -

Empire Hyundai of New Rochelle responded

Sharon, We greatly appreciate you for leaving Demond this stellar review! We are honored to have had the opportunity to work with you and we are glad that Demond could provide you with top notch service. We are delighted to know that he was professional, knowledgeable and answered all of your questions. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Hyundai of New Rochelle team!

Jun 27, 2024 -

Sharonmaloney8 responded

Thank you yes Desmond is truly a jewel at new Rochelle Hyundai dealership so sure many more new car customers will be impressed with Desmond’s professionalism an knowledge of dealer inventory an find a customer a car that they love like he did for me ! Thank you Demond!!s Thank you!

June 27, 2024

Our sales person, Jesenia Vargas, and Jamie Enciso, the manager who helped us, made every effort to make sure that I felt I was getting the best possible deal. They were both easily accessible and responsi More

by jenhorowitz3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesenia Vargas, Jamie Enciso
Report | Print
Jun 27, 2024 -

Empire Hyundai of New Rochelle responded

Jen, congratulations on your new Hyundai Sonata with the excellent help of Jesenia and Jamie! Your recommendation is greatly appreciated and we are delighted that our team was thorough on their assistance. Please enjoy the safest of travels until next time!

June 27, 2024

Demond was great he helped us get into a new car and took his time to explain everything. More

by droc65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Report | Print
Jun 27, 2024 -

Empire Hyundai of New Rochelle responded

Droc, Thank you for leaving Demond this incredible review! We are so appreciative of the opportunity to work with you and we are glad that Demond could provide you with exemplary service. We are happy to know that he was great and took his time to explain everything to you. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Empire Hyundai of New Rochelle team!

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