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Empire Hyundai of New Rochelle

New Rochelle, NY

4.8
1,118 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,118 reviews

April 18, 2021

The site has no space, crazy to navigate. A 3% fee on credit cards so I am not going back. $450 to replace my battery on the car, also pricey. The people are all AMAZING! More

by smadden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Apr 20, 2021 -

Empire Hyundai of New Rochelle responded

Hello smadden, while I am pleased to hear that you had a great experience with our staff, I apologize for any inconvenience you experienced throughout the process. If you would like to further discuss your visit, please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

April 14, 2021

I went in knowing what I wanted. Javon Fauntleroy found it for me, didn't try to upsell me, and I picked it up the next day. Easy experience, and very happy with the car. More

by Pete
Recommend Dealer
Yes
Employees Worked With
Javon Fauntleroy
Apr 20, 2021 -

Empire Hyundai of New Rochelle responded

Thanks Pete! We're happy to hear that Javon made sure you had a great experience, and that you found a car that you love. We appreciate your business and hope to work with you again in the future.

April 13, 2021

I have always received great service from Hyundai New Rochelle and this last time was no exception, thanks to Steve Hausman (Service Center). Thank you, Steve. More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hausman - Service Center
Apr 20, 2021 -

Empire Hyundai of New Rochelle responded

Thanks Joe! We're happy to hear that Steve made sure you had another great service experience, and we appreciate your business. We look forward to working with you again in the future.

April 09, 2021

I was very pleased with Tiesha at customer very knowlegable and friendly everyone else not so friendly I would recommend people to see Tiesha when having service work done More

by Tmurphy1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiesha at service was excellent
Apr 13, 2021 -

Empire Hyundai of New Rochelle responded

Thank you Tmurphy! We're happy to hear that you had a great experience with Tiesha, and that you were well informed and accommodated from start to finish. We appreciate your business and hope to work with you again in the future.

April 07, 2021

Steve Hausman was great,I went in for a state. inspection, I was out in less then a hour.your service department has always bin very nice to me!! More

by PAPALOU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve was great!!
Apr 09, 2021 -

Empire Hyundai of New Rochelle responded

We're so glad you had an quick and excellent service experience with Steve! Thank you for your great review, and we hope you'll visit us again!

April 06, 2021

Service is professional and timely. Steven Housman is outstanding, courteous and complete. All work was completed on time, under budget and with a smile. Highly recommended More

by G90 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hausman, Demond Jones
Apr 06, 2021 -

Empire Hyundai of New Rochelle responded

Thanks for recommending us, and for your 5-star review! We are pleased to hear that Steven provided you outstanding service, and got you and your vehicle back on the road. We appreciate your business and hope you'll visit us again!

March 31, 2021

We were extremely pleased with our recent service from New Rochelle Hyndai. The Service Manager, Steve Hausman, made sure to go beyond what is normally expected to provide an exceptional service experien More

by haroldbrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hausman
Apr 02, 2021 -

Empire Hyundai of New Rochelle responded

Thanks Harold! It's great to hear that Steve made sure all of your needs and expectations were met, and that you had a great service experience. We appreciate your business and look forward to working with you again in the future.

March 26, 2021

They are very attentive to your needs. No pressure is applied to purchase a car. They also work with your budget to help you feel comfortable with what you plan on buying. Will recommend to anyone looki More

by rmmoving27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Apr 02, 2021 -

Empire Hyundai of New Rochelle responded

We're glad to hear that you had such a pleasant experience with us! We appreciate your recommendation and hope you're enjoying your new vehicle.

March 25, 2021

I purchased a beautiful new Elantra with the help of salesman Vincent Weldon. He was really wonderful and made the process from start to finish very simple. I also found him to be very knowledgeable in More

by caraoliveros97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Weldon
Apr 02, 2021 -

Empire Hyundai of New Rochelle responded

Congratulations on your new Elantra, Cara! We're happy to hear that Vincent was so helpful and accommodating, and made sure all of your questions and concerns were addressed. We appreciate your recommendation and hope to work with you again in the future.

March 19, 2021

Mr. Lee is a pleasant, efficient man in your New Roc Car Service Dept. He explains everything effectively and makes sure it’s understandable to me. No surprises. More

by SantaFeSport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Lee
Mar 24, 2021 -

Empire Hyundai of New Rochelle responded

We're pleased to hear that your service experience with Mr. Lee was thorough and excellent! Thank you for your 5-star review, and we hope to see you again!

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