Empire Hyundai of New Rochelle

Matthew Nattier was my service agent. Clear and concise with explanations, and kept me from getting a service I didn't need yet (I was going by the old service schedule). Overall, highly satisfied with my with explanations, and kept me from getting a service I didn't need yet (I was going by the old service schedule). Overall, highly satisfied with my visit. More

The service department (Matthew Nattier) was great.he kept me informed about my vehicle Anton a timely manner. kept me informed about my vehicle Anton a timely manner. More

They were always available and ready to help. This was particularly true for our salesman Demond Jones particularly true for our salesman Demond Jones More

I took my car in for an inspection and there was a mix up Steve took care of it for me right away. Great customer service and fast turn around Steve took care of it for me right away. Great customer service and fast turn around More

It was my first time at your office and Matthew treated me like family. I would definitely go back when needed. me like family. I would definitely go back when needed. More

New Rochelle Hyundai works hard and fast to get you the best deal available. You will be driving away in the car of your choice in now time. Shout out to Jesenia Vargas, thanks a million for working so har best deal available. You will be driving away in the car of your choice in now time. Shout out to Jesenia Vargas, thanks a million for working so hard to close out my lease deal and get me on the road. More

Noah was the best! He really took his time to find me something that fit my budget and Rob was also amazing! something that fit my budget and Rob was also amazing! More

I went to 3 dealerships in a day looking for a safe car daughter and I explained this to them when I arrived. They never made me feel uncomfortable and it was a pleasure from the start. The Hyundai team ac daughter and I explained this to them when I arrived. They never made me feel uncomfortable and it was a pleasure from the start. The Hyundai team actually made the purchase of her new car enjoyable! Dean approached us when we arrived for our appt, said he had the perfect for my daughter and he was right! Roll Tide! Jose Vargas was so friendly from the beginning and I didn't feel pressured to make a decision on the spot. I truly appreciate how helpful Jose was through the entire process and being so patient with us. I had explained to him that I was more concerned with the safety features over anything else, he even took the time to preset what he thought was best for my 17 year old and then went over all of them with me to see if I approve. It's the little things... I also want to thank Jamie Eniscio for his customer service. I appreciate the fact that he didn't push unnecessary services. He explained all of the services that I could purchase and then gave me a chance to decide. He was also very personable with both my son and daughter. My son left there saying that everyone was so nice and we should go back. That was so nice to hear. More

I've purchased many cars in my 50 some odd years of life but no experience was better than New Rochelle Hyundai. First, my wife was in the market for a 2022 Santa Fe XRT and she wanted her purchase to be at but no experience was better than New Rochelle Hyundai. First, my wife was in the market for a 2022 Santa Fe XRT and she wanted her purchase to be at least 75% done online. This dealer gave us a decent discount off of sticker. That was a good sign considering all of their competing dealerships in the tri-state area wanted a market adjustment of $3K-4K on average. Once we arrived to complete the deal we were met by Percy, who is a splitting image of Vic from the cop show "The Shield". He then connected us with our salesperson Erik Nava, super cool guy. I like to connect with people on a personal level and we did immediately. On delivery day we went to the F&I guy Jamie who totally was cool and flexible when we asked to have certain warranty items removed from the price. No pressure at all. I give this play by play because so much negativity can be said about car dealers and dealerships and some of it is justifiable. But at New Rochelle Hyundai my overall impression was they want a fair deal for themselves and they want a fair deal for the consumer. It's a total win-win environment. More

Have me exact problem with my car and also adjusted locking mechanism with electric doors locking mechanism with electric doors More