Back

Empire Hyundai of New Rochelle

New Rochelle, NY

4.8
1,118 Reviews

125 East Main Street

New Rochelle, NY

10801

Directions

By Type

Showing 1,118 reviews

October 21, 2021

They took the time to retify a situation very effectively and thoroughly. I was informed and contacted quickly. More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Danielle made sure all was done properly and promptly
Oct 21, 2021 -

Empire Hyundai of New Rochelle responded

Jennifer, Thank you for your positive review! Providing thorough and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 21, 2021

Mr. Steve Hausman was extremely helpful when he found out about my 10/18/21 car service concern. He reached out to me to see how he could remedy my displeasure with the New Rochelle Hyundai Service Departmen More

by fabian.bhome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hausman
Oct 22, 2021 -

Empire Hyundai of New Rochelle responded

Thank you for taking the time to share this review We are so glad that Steve could make things right for you and get your concerns taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call f there is ever anything more that we may help you with in the future.

October 20, 2021

It was a pleasure to have talked to Erick. He help us a lot in order to buy our Santa Cruz. Hope the dealership get more man like him More

by Nancy1154
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Nava
Oct 22, 2021 -

Empire Hyundai of New Rochelle responded

Hi Nancy, Thank you so much for your kind words and congratulations on the purchase of your new Santa Cruz! We are so glad that Erik provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 15, 2021

Steve was a pleasure to work with. I was taken in at the time of my appointment – no waiting. In addition to general courtesy and efficiency, Steve made sure to explain exactly what I did need to have done More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hausman
Oct 15, 2021 -

Empire Hyundai of New Rochelle responded

Jack, Thank you for taking the time to leave us this 5-star review! Providing thorough and efficient service is always our goal, and we are delighted that Steve's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service.

October 15, 2021

Matthew Nattier was my service agent. Clear and concise with explanations, and kept me from getting a service I didn't need yet (I was going by the old service schedule). Overall, highly satisfied with my More

by Pete
Recommend Dealer
Yes
Employees Worked With
Matthew Nattier
Oct 15, 2021 -

Empire Hyundai of New Rochelle responded

Pete, Thank you so much for your excellent review! We are delighted that Matthew took great care of you during your recent visit. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to let us know if there is ever anything more that Matthew and the team may help you with.

October 07, 2021

The service department (Matthew Nattier) was great.he kept me informed about my vehicle Anton a timely manner. More

by lauriehlevine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Nattier
Oct 07, 2021 -

Empire Hyundai of New Rochelle responded

Laurie, Thank you for leaving Matthew this wonderful review! Providing thorough and efficient service is always our goal, and we are delighted that his efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again.

October 06, 2021

They were always available and ready to help. This was particularly true for our salesman Demond Jones More

by sid.lapidus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Oct 07, 2021 -

Empire Hyundai of New Rochelle responded

Sid, We are so glad that Demond could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! It is our pleasure to assist you in any way possible. We hope that you do not hesitate to let us know if there is ever anything more that we may help you with in the future. take care!

October 05, 2021

I took my car in for an inspection and there was a mix up Steve took care of it for me right away. Great customer service and fast turn around More

by Shamasia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hausman
Oct 06, 2021 -

Empire Hyundai of New Rochelle responded

Thank you for taking the time to leave us this 5-star review. We are so glad that Steve could put you at ease and get your automotive needs successfully taken care of. We thank you for your patience throughout the process. Please don't hesitate to give us a call if you ever have any further questions or concerns.

October 05, 2021

It was my first time at your office and Matthew treated me like family. I would definitely go back when needed. More

by emaybar30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew with the glasses
Oct 06, 2021 -

Empire Hyundai of New Rochelle responded

Thank you so much for your wonderful review! We are so glad that Matthew provided you with exceptional care throughout your visit! It is our pleasure to serve you. We hope that you continue to choose us for all of your future automotive needs! Safe travels!

September 24, 2021

New Rochelle Hyundai works hard and fast to get you the best deal available. You will be driving away in the car of your choice in now time. Shout out to Jesenia Vargas, thanks a million for working so har More

by butlerfbstar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesenia Vargas, Jessica Rodriguez
Sep 24, 2021 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are so glad that Jesenia provided you with top-notch service and made your experience with us an all-around success! We are honored to have had the opportunity to work with you. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with.

...
31
...