Empire Hyundai of New Rochelle

The first impression when I got there was very good customer service, they had workers who were able to help me in my native language and I really liked that. The woman who helped me, Dasha Sanchez ans customer service, they had workers who were able to help me in my native language and I really liked that. The woman who helped me, Dasha Sanchez answered every question I had and I had a lot. I really liked the environment of the dealership More

Do NOT allow your vehicle to be serviced by these idiots. I took my 2020 Santa fe in to check a mysterious oil leak. They told me 3 days later a valve cover was cracked, so they replaced it. Didn't check the I took my 2020 Santa fe in to check a mysterious oil leak. They told me 3 days later a valve cover was cracked, so they replaced it. Didn't check the engine to see if any damage from the missing oil had occurred. Five days after they returned it to me the engine fluttered and died, and I had to be towed back to them. Took weeks before they bothered to look at it. Then they said the engine needed to be replaced. Ruined by the missing oil. Took over a month for the new engine - this 19 month old vehicle's 3rd engine - to be installed. And of course no one has the professionalism to call the customer and let him know what's going on. Only when I called did I find out the vehicle was ready days ago. I found out no one including the manager has been there even two years. Apparently they pay their staff the minimum, so it's a revolving door. You stand warned. I wish I had. More

Dasha and Jamie are amazing. Got us a second car we can afford Amazing Job Got us a second car we can afford Amazing Job More

Erik was great at helping and met my needs. The process was done pretty quickly and smoothly. I would definitely recommend Erik as a dealer to friends and family. The process was done pretty quickly and smoothly. I would definitely recommend Erik as a dealer to friends and family. More

Great service. ...very attentive. Listened to my concerns about my car. Called me when it was ready. ...very attentive. Listened to my concerns about my car. Called me when it was ready. More

Vanessa Lee the salesperson who helped me was very pleasant and personable. She played a big part in my decision to purchase from Hyundai. The finance manager who helped me was also very attentive, ef pleasant and personable. She played a big part in my decision to purchase from Hyundai. The finance manager who helped me was also very attentive, efficient and personable. More

Excellent sales team. Very knowledgable. Everyone was helpful and was willing to jump in to help. Very knowledgable. Everyone was helpful and was willing to jump in to help. More

I was impressed with the professionalism I was greeted with and attention to detail that I observed. with and attention to detail that I observed. More

Dishonest and a bunch of hustlers. didn't listen to the reviews and got hustled. Stay away from this Hyundai in New Rochelle. Sold me a SUV with a dent on the roof. didn't listen to the reviews and got hustled. Stay away from this Hyundai in New Rochelle. Sold me a SUV with a dent on the roof. More

Professional intelligent and great. At answering questions and explaining The car details and all the financial Aspects of the purchase At answering questions and explaining The car details and all the financial Aspects of the purchase More