Empire Hyundai of New Rochelle

On a phone conversation with Martha, their internet contact person, I was told a specific car was in stock. I asked about pricing and was told MSRP plus taxes, title, fees, etc. Would you like to mak contact person, I was told a specific car was in stock. I asked about pricing and was told MSRP plus taxes, title, fees, etc. Would you like to make an appointment to come in and see it? Dealer was an hour away but given the price quote and in stock status, made a next day,11am appointment. Bottom line, car was in transit, not in stock, so could not see. Salesperson, Saaida showed us a similar car after drivng a mile away to the lot. Now time to do paperwork. Surprise!!...price was MSRP plus taxes, title, fees, etc. PLUS $5,OOO!!!!! When the Manager got involved, he agreed to reduce the $5,000 over MSRP to only $2.500 over MSRP! How generous to charge only $2,500 over the price quoted by Martha!!! My $$$ will be spent at a dealer that is upfront and honest with their pricing. More

I purchased my first Hyundai and have been looking for the ideal car for a while. Vanessa Lee was great. She was very responsive and very friendly. the ideal car for a while. Vanessa Lee was great. She was very responsive and very friendly. More

I just bought my first Hyundai, after doing a lot of research comparing vehicles of the same type and size. I settled on a Kona SEL, and am very happy with my decision. The team at Empire Hyundai in N research comparing vehicles of the same type and size. I settled on a Kona SEL, and am very happy with my decision. The team at Empire Hyundai in New Rochelle was very helpful, especially our salesperson Jeremiah Raghunath. We also worked with Jamie in Finance, and also found him to be very helpful and easy to work with. Thank you all. Chris Selin More

Saadia Parks was an absolute joy to work with! we came in with no expectations ( we thought we were just going to research) and they met every point we were looking for. every one was pleasant to we came in with no expectations ( we thought we were just going to research) and they met every point we were looking for. every one was pleasant to work with and the finance Manager did Wonder for us! Definitely just got my loyalty for any vehicle going forward. More

excellent experience with very helpful staff would recommend them highly would buy again picking up the car was seamless recommend them highly would buy again picking up the car was seamless More

It was amazing Experience. The Team at Empire Friendly and professional. It was an amazing day The Team at Empire Friendly and professional. It was an amazing day More

We just leased our 6th vehicle from this location. Although it's not the closest Hyundai dealership to us, we don't mind the distance because the service is what makes the difference. During a time Although it's not the closest Hyundai dealership to us, we don't mind the distance because the service is what makes the difference. During a time when inventory is scarce Demond made sure we still left with a vehicle that fit our needs. He communicated with us throughout the process and when delivery schedule changed, he was ready with options so that we could make the best decision for us. Also, the financing process with Sully was a breeze and what I thought would take all day was just a couple of hours from start to finish. Definitely recommend them and will continue to bring our car for service here. More

I brought my 2015 Hyundai Sonata in for the 45,000 mile recommended service. The service advisor, Angelica Mandracch, was courteous and knowledgeable. The service was successfully completed in a little mor recommended service. The service advisor, Angelica Mandracch, was courteous and knowledgeable. The service was successfully completed in a little more than an hour and my car was returned. I noticed that the technician had changed the driving mode from normal to eco to improve gas mileage during these inflationary times. Thanks for the reminder. More

Had such an excellent experience at Empire Hyundai. From our sales rep to the finance team, everyone was knowledgeable and extremely helpful. If you're looking for a hyundai in this area, this is your From our sales rep to the finance team, everyone was knowledgeable and extremely helpful. If you're looking for a hyundai in this area, this is your dealership. More

I had questions about car which I needed service with. The team was courteous and respectful and answered all of my questions. This is my second car lease I have been servicing my car here as well. The ne The team was courteous and respectful and answered all of my questions. This is my second car lease I have been servicing my car here as well. The new leadership is definitely a huge plus to already good service. More