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Empire Hyundai of New Rochelle

New Rochelle, NY

4.8
1,118 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,118 reviews

May 31, 2022

Got a great deal on a new 2022 g70, process went smooth and quickly! Very satisfied More

by Nickfranco5239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Jun 01, 2022 -

Empire Hyundai of New Rochelle responded

Nick, Congratulations on your new vehicle! Providing a smooth, 5-star experience is always our goal, and we are delighted that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Safe travels!

May 27, 2022

Jose Vargas was great , he was proactive in getting the color I wanted . He is professional and easy to talk to . Everyone was pleasant . And I’m happy with my car More

by Sorianomariaelena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Jun 01, 2022 -

Empire Hyundai of New Rochelle responded

Thank you for leaving Jose this positive review! We are so glad that he took great care of you and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

May 24, 2022

Great customer service. Entire team was very responsive and friendly. Very enjoyable experience. Will definitely go back for my next car. More

by Jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Nava
May 25, 2022 -

Empire Hyundai of New Rochelle responded

Thank you for your 5-star rating! We are happy to hear that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

May 24, 2022

Sales person Demond was highly informative, personable, professional, and transparent throughout the efficient sales process. He was also very thorough in explaining the car’s many features. More

by MRV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demond Jones
May 25, 2022 -

Empire Hyundai of New Rochelle responded

Thank you for leaving Demond this positive review! We are so glad that he provided you with top-notch service throughout your visit! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

May 23, 2022

The first impression when I got there was very good customer service, they had workers who were able to help me in my native language and I really liked that. The woman who helped me, Dasha Sanchez ans More

by tradiciones11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dasha Sánchez
May 23, 2022 -

Empire Hyundai of New Rochelle responded

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Dasha took great care of you! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

May 19, 2022

Do NOT allow your vehicle to be serviced by these idiots. I took my 2020 Santa fe in to check a mysterious oil leak. They told me 3 days later a valve cover was cracked, so they replaced it. Didn't check the More

by charliemichels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark, service manager. Danielle, customer service rep
May 22, 2022 -

Empire Hyundai of New Rochelle responded

Hello Charlie, Thank you for your feedback on your service experience. I am very sorry to hear about all your engine issues. We would like to discuss this further with you. Please contact our General Sales Manager, Sam Rivera at (914)618-4209 or at srivera@eagny.com. Thank you.

May 18, 2022

Dasha and Jamie are amazing. Got us a second car we can afford Amazing Job More

by Christian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dasha and Jamie
May 18, 2022 -

Empire Hyundai of New Rochelle responded

Christian, Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Dasha and Jaime provided you with great care and made your experience with us an all-around success! We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

May 17, 2022

Erik was great at helping and met my needs. The process was done pretty quickly and smoothly. I would definitely recommend Erik as a dealer to friends and family. More

by christinapabon13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sully Romero, Erik Nava
May 18, 2022 -

Empire Hyundai of New Rochelle responded

Christina, Thank you for leaving Erik this wonderful review! We are so glad that he provided you with a smooth and efficient experience, and he will be honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

May 17, 2022

Great service. ...very attentive. Listened to my concerns about my car. Called me when it was ready. More

by blondie619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelica
May 18, 2022 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are so glad that our team took great care of you and your vehicle. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 10, 2022

Vanessa Lee the salesperson who helped me was very pleasant and personable. She played a big part in my decision to purchase from Hyundai. The finance manager who helped me was also very attentive, ef More

by Joycestackpole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Lee
May 10, 2022 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Vanessa and the team provided you with top-notch service! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

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