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Empire Hyundai of New Rochelle

New Rochelle, NY

4.7
1,144 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,144 reviews

December 04, 2022

Excellent personalized service. Jose Vargas was very helpful & knowledgeable. He went above & beyond to help me find the right car for me. I really appreciated the effort & time More

by lydia1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Encisco in Finance, Jose Vargas
Dec 09, 2022 -

Empire Hyundai of New Rochelle responded

Lydia, this is quite the endorsement of Jose and of Empire Hyundai! Thank you for letting us know how very happy you were with the exceptional dealership experience Jose provided for you. We're thrilled it was such a success and wish you all the best on your upcoming travels!

December 03, 2022

My experience was good. The wait was long but in a few hours drove off my new Tucson 2023. While waiting my sales representative was pleasantly making conversation and provi More

by Bagampeshera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Perez was the sales person, Jessica Rodriguez
Dec 09, 2022 -

Empire Hyundai of New Rochelle responded

Thanks so much for your positive feedback and congratulations on the new Hyundai Tucson! We're glad Juan provided a pleasant atmosphere during your dealership experience to make this visit an overall success. We wish you every joy and satisfaction your Tucson has to offer, which is plenty. Don't hesitate to give us a call if we may ever assist you again!

November 30, 2022

Jeremiah Raghunath and Jaime Enciso were great to deal with and I love the car (Kona). I highly recommend Empire Hyundai of New Rochelle! More

by meredith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Raghunath, Jaime Enciso
Dec 02, 2022 -

Empire Hyundai of New Rochelle responded

Meredith, Thank you so much for your positive review! We are so glad that Jeremiah and Jaime could provide you with a 5-star experience. It is an honor to have earned your kind recommendation. We warmly congratulate you on your new Hyundai Kona- on behalf of the entire team!

November 29, 2022

I’ve been to numerous Hyundai dealerships and this location by far, has been the best! They create a great and pleasant atmosphere that makes you feel happy and welcomed. The staff is phenomenal! More

by Shani Star
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaime Enciso, Mike Bansey, Saadia Parks
Dec 09, 2022 -

Empire Hyundai of New Rochelle responded

Shani, thank you for sharing wonderful feedback on Saadia, Mike, and Jaime! We are absolutely delighted they made your buying experience such a breeze. It is super important to us that our guests are treated to a welcoming atmosphere where service is culture. Congratulations to you on your new Hyundai and best wishes on all of your upcoming travels!

November 14, 2022

Service advisor Yahaines was a pleasure to work with. She said my car would be done in about an hour and it was true. Overall my experience was very easy and straightforward. More

by ldiaz12687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines Nieves
Nov 17, 2022 -

Empire Hyundai of New Rochelle responded

Thank you for sharing the positive experience you had with us! We are delighted that our team could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

November 13, 2022

They were great very helpful and they got me exactly what I was looking for. Ask for Frances she'll take care she's the best. More

by Stephanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frances Estrada
Nov 17, 2022 -

Empire Hyundai of New Rochelle responded

Stephanie, Thank you so much for your wonderful review! We are so glad that Frances took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

November 11, 2022

Excellent and fast service. The staff were all friendly and helpful and answered all questions. More

by Mam_ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Torres, Juan (sales)
Nov 17, 2022 -

Empire Hyundai of New Rochelle responded

Thank you so much for your wonderful review! We are happy to hear that our team could provide you with top-notch service throughout your visit. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 08, 2022

angelica was wonderful and was very helpful. thank you angelica for taking my car for service when i didn't have an appointment(very hard to get these days-3 week wait) and answering all of my q More

by GERTIE75
Recommend Dealer
Yes
Employees Worked With
angelica
Nov 10, 2022 -

Empire Hyundai of New Rochelle responded

Gertie, Thank you for leaving Angelica this positive review! We are so glad that she took great care of you and your vehicle. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 01, 2022

I had a positive experience at this dealership. All my questions were addressed and answered. I would recommend friends and family to this location, and to see Cameron Caprari and Michael Sciortino More

by Jim512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Caprari
Nov 10, 2022 -

Empire Hyundai of New Rochelle responded

Jim, Thank you so much for your positive review and recommendation! We are so glad that Cameron and Michael could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

November 01, 2022

I like Hyundai of New Rochelle been with them since my first car, which has been over 12 years. and I wanted to mention to you that demond jones is great at his job every car I had he help me with. he i More

by crwandr3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Nov 10, 2022 -

Empire Hyundai of New Rochelle responded

Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that Demond consistently takes great care of you! It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Nov 10, 2022 -

crwandr3 responded

Demond is the best he deserves high praise for the work that he continues to do every day. Thank you very much Demond Jones

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