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Empire Hyundai of New Rochelle

New Rochelle, NY

4.8
1,118 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,118 reviews

January 02, 2023

I recently accompanied my husband to renew his lease with Empire Hyundai of New Rochelle and I must say there was a dramatic improvement in the service received. The attention received was expeditiously met More

by Ncaba2280
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID COHEN, Mike Bansey, Noah Domingue
Jan 10, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Our team will be pleased to know that you thought highly enough of their performance to mention them in your stellar review! If there is anything else Empire Hyundai of New Rochelle can do for you please be sure to let us know!

December 29, 2022

Traded in my 2020 Santa Fe for the 2023 Palisade is the best experience I have in any dealer in tristate area. Both manager Sam and sales Saadia are knowledgeable enough and confident with my lease process More

by stevenzhangstyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saadia Parks, Jessica Rodriguez, Sam Rivera
Jan 20, 2023 -

Empire Hyundai of New Rochelle responded

Steven, Congratulations on your new 2023 Hyundai Palisade! We greatly appreciate the opportunity to work with you, and we are glad that Sam and Saadia took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. Thank you so much for your positive review!

December 09, 2022

Service was easy and paperwork didn’t take long thank you jasper car salesman and David financial advisor More

by Wilma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasper Baskerville and Dave
Dec 15, 2022 -

Empire Hyundai of New Rochelle responded

Wilma, Thank you so much for your excellent review! We are so glad that Jasper and David took great care of you and made your experience with us as smooth as possible. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

December 04, 2022

Excellent personalized service. Jose Vargas was very helpful & knowledgeable. He went above & beyond to help me find the right car for me. I really appreciated the effort & time More

by lydia1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Encisco in Finance, Jose Vargas
Dec 09, 2022 -

Empire Hyundai of New Rochelle responded

Lydia, this is quite the endorsement of Jose and of Empire Hyundai! Thank you for letting us know how very happy you were with the exceptional dealership experience Jose provided for you. We're thrilled it was such a success and wish you all the best on your upcoming travels!

December 04, 2022

Saadia Parks care and service was impeccable. She showed us everything about the car, and answered any and all questions that we had. She was very attentive throughout the whole purchase process. More

by Thisgirllisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Your finance guy, I believe his name was Jamie was amazing as well. Finalized the sale in no time!, Mike Bansey, Saadia Parks
Dec 09, 2022 -

Empire Hyundai of New Rochelle responded

That's fantastic! Your 5-star review of Saadia just made our day. We are so pleased your dealership experience was completely satisfying, even after you drove back to Long Island with your new Hyundai. Congratulations and many wishes for pleasant driving until we meet again.

December 03, 2022

My experience was good. The wait was long but in a few hours drove off my new Tucson 2023. While waiting my sales representative was pleasantly making conversation and provi More

by Bagampeshera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Perez was the sales person, Jessica Rodriguez
Dec 09, 2022 -

Empire Hyundai of New Rochelle responded

Thanks so much for your positive feedback and congratulations on the new Hyundai Tucson! We're glad Juan provided a pleasant atmosphere during your dealership experience to make this visit an overall success. We wish you every joy and satisfaction your Tucson has to offer, which is plenty. Don't hesitate to give us a call if we may ever assist you again!

November 30, 2022

Jeremiah Raghunath and Jaime Enciso were great to deal with and I love the car (Kona). I highly recommend Empire Hyundai of New Rochelle! More

by meredith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Raghunath, Jaime Enciso
Dec 02, 2022 -

Empire Hyundai of New Rochelle responded

Meredith, Thank you so much for your positive review! We are so glad that Jeremiah and Jaime could provide you with a 5-star experience. It is an honor to have earned your kind recommendation. We warmly congratulate you on your new Hyundai Kona- on behalf of the entire team!

November 29, 2022

I’ve been to numerous Hyundai dealerships and this location by far, has been the best! They create a great and pleasant atmosphere that makes you feel happy and welcomed. The staff is phenomenal! More

by Shani Star
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaime Enciso, Mike Bansey, Saadia Parks
Dec 09, 2022 -

Empire Hyundai of New Rochelle responded

Shani, thank you for sharing wonderful feedback on Saadia, Mike, and Jaime! We are absolutely delighted they made your buying experience such a breeze. It is super important to us that our guests are treated to a welcoming atmosphere where service is culture. Congratulations to you on your new Hyundai and best wishes on all of your upcoming travels!

November 14, 2022

Service advisor Yahaines was a pleasure to work with. She said my car would be done in about an hour and it was true. Overall my experience was very easy and straightforward. More

by ldiaz12687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines Nieves
Nov 17, 2022 -

Empire Hyundai of New Rochelle responded

Thank you for sharing the positive experience you had with us! We are delighted that our team could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

November 13, 2022

They were great very helpful and they got me exactly what I was looking for. Ask for Frances she'll take care she's the best. More

by Stephanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frances Estrada
Nov 17, 2022 -

Empire Hyundai of New Rochelle responded

Stephanie, Thank you so much for your wonderful review! We are so glad that Frances took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

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